I ordered a solar panel and it was very quickly dispatched, but unfortunately got delayed. So a second panel was dispatched and it got stuck at the delivery depot. So a really carry on!! But I must g... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I'm only commenting on delivery here, which was exemplary. I have yet to fit and test, so how that goes may prompt a further comment on after sales. From what I read that will be exemplary too.
absolutely brilliant company. identified my van set up /what i needed to achieve the results i wanted via photos. received cabling the following day.
Looking to replace the inverter for my expedition Land Rover Discovery 1, I came across Sunshine Solar. Easy to use website, great range of inverters and a discounted price. Ordered straight away, al... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Off-grid solar specialists. We supply solar panels, batteries, battery chargers, off-the-shelf and custom build kits for the UK.
Kontaktoplysninger
Unit 30, Ashwellthorpe Industrial Estate, Norfolk, NR16 1ER, Norwich, Storbritannien
- 01508 488188
- support@sunshinesolar.co.uk
- sunshinesolar.co.uk
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Spivs
This is a comapny of spivs much like all companies nowadays - they do not give a toss about their customers or reputation but just seem to be in this business to make money, \Well there are more direct ways of making money and you dont have to upset customers no end those ways - really, are you bothered about the quality of your products and customer service or not? My experience to date has been abysmal. Absolutely unacceptable.
Very pleased, thanks.
I placed a small order, but I was very pleased with the quality of the goods and they arrived in a timely manner.
Thank you ever so much.
Super helpful but always super busy
Super helpful but always super busy. Always made a great effort to help and advise.
Will definitely. use them again.
Sunshine Solar account holder unpleasant purchase experience
We took a recently purchased sealed packaged Sunshine Solar panel to France specifically for an emergency fitting to our boat to replace older Sunshine Solar panels that appeared to have failed hence no bilge pump protection for the boat.
On opening the package at the boat we fortunately read the label on the rear of the panel before the refit of the panel.
It was half the power of the panels being replaced and not the sale item that I thought I had purchased.We immediately phoned the Sunshine Solar contact number and were surprised by the tone of the language used towards us by the Sunshine Solar representative, a part of which could be construed by a sensitive person as swearing.
However we were pleased that the Sunshine Solar representative stated they would arrange collection of the panel in the UK which we took to mean that Sunshine Solar would pay return postage costs.
We were not unreasonably suspicious concerning the language used and tested the panel in case there was a repetitive problem with the solar panels. The panel turned out to be tested ,in our opinion,as faulty .
We then returned to the UK and we felt obliged to ask for the assistance of PayPal Protection in requesting a refund of our returned solar panel purchase price and when we knew it our postage costs.
I checked the Sunshine Solar sales conditions and noted they would pay £10 towards postage costs.
As a long standing account holder with Sunshine Solar I was pleased to understand that,under the circumstances, they would in fact pay the entire posting costs.
The purchase cost refund has been paid but we are substantially out of pocket due to associated ferry and transportation costs to France.
To conclude a truly unpleasant purchase experience Sunshine Solar now has refused to refund any of our associated UK postage costs .
Excellent service
Excellent service, from the first call to talk through the equipment needed the guys at Sunshine Solar were great. Equipment delivered really quickly and as expected. Needed to phone with a query and they were really helpful answering my questions.
an’t recommend sunshine solar enough.
an’t recommend sunshine solar enough., 3kw invererter went wrong, it was 2 years out of the warranty,I phoned for some advise, I think it was Mike who helped, he told us to return it and they would look at it, he phoned me back a few days later to say it had gone wrong and that they would send us a refurbished one with-no charge. A big thank you to the whole team at sunshine solar for the fast and honest service that you provided, we really appreciate it. Thanks again narrowboat tranquillity
Great Service and aftersales
I bought a battery charger from this company, they have been very helpful and when needed, the aftersales was exactly what you would expect, no quibble, and proffessional. Highly recomended
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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