Sunshine Au Pair has been extra supportive since day one. They assisted me for almost everything—from processing documents to completing requirements. And when I came in the Netherlands, they provided... Se mere
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Se, hvad kunderne siger
Amazing agency Sunshine Au Pair is absolutely amazing! The team is professional, friendly, and incredibly supportive throughout the entire process. They make finding the right match easy and stress... Se mere
My experience so far is good. The Sunshine Aupair staffs is so friendly and helpful. I'm so grateful that I have a supportive and good Host family. With the help of this Cultural exchange program, I a... Se mere
My name is Milly, and I have been an au pair through Sunshine Au Pair for almost a year. I am very grateful for the support I received throughout my journey. The agency was always friendly, professi... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Sunshine Au Pair – Trusted IND-Approved Agency Since 2012. We are a leading au pair agency in The Netherlands, proudly approved by the Dutch Immigration and Naturalisation Service (IND). Since our establishment, we have been committed to facilitating and guiding families and au pairs through every step of the au pair process, ensuring a smooth and legally compliant experience. At Sunshine Au Pair, we prioritize trust, transparency, and strict legal compliance, ensuring that every placement adheres to Dutch regulations. We provide families and au pairs with the information, support, and resources they need to make the best match that suits both the host and the au pair. Our dedicated team assists with visa arrangements, legal formalities, ongoing guidance and enriching au pair events, to foster a positive and enriching cultural exchange for everyone. With genuine care and expertise, we strive to make every au pair stay a memorable and rewarding experience, helping families to get the personal support at home that they need, while facilitating a life-changing year for au pairs from around the world. We take pride in our excellent industry reputation and are deeply gratified by the thousands of positive au pair experiences we have helped create. Let Sunshine Au Pair support you in your au pair journey with confidence and industry expertise. Sunshine Au Pair – Vertrouwd IND‑goedgekeurd bureau sinds 2012. Wij zijn een toonaangevend au pair‑bureau in Nederland, met trots erkend door de Immigratie‑ en Naturalisatiedienst (IND). Sinds onze oprichting zetten we ons in om gezinnen en au pairs door elke stap van het au pair‑proces te begeleiden en te ondersteunen, zodat het een soepele en juridisch conforme ervaring wordt. Bij Sunshine Au Pair staan vertrouwen, transparantie en strikte naleving van de regelgeving voorop, zodat elke plaatsing volledig voldoet aan de Nederlandse voorschriften. We voorzien gezinnen en au pairs van de informatie, ondersteuning en middelen die zij nodig hebben om de best passende match tussen gastgezin en au pair te realiseren. Ons toegewijde team helpt bij visumregelingen, juridische formaliteiten, voortdurende begeleiding en het organiseren van verrijkende au pair‑evenementen, om zo een positieve en waardevolle culturele uitwisseling voor iedereen te bevorderen. Met oprechte zorg en deskundigheid streven we ernaar om van elk au pair‑verblijf een memorabele en waardevolle ervaring te maken, waarbij gezinnen de persoonlijke ondersteuning in huis krijgen die zij nodig hebben, en au pairs van over de hele wereld een levensveranderend jaar beleven. We zijn trots op onze uitstekende reputatie in de branche en voelen ons vereerd door de duizenden positieve au pair‑ervaringen die we mede mogelijk hebben gemaakt. Laat Sunshine Au Pair u met vertrouwen en vakmanschap begeleiden op uw au pair‑reis.
Kontaktoplysninger
Arnhemsestraat 18,, 2587 ST, Den Haag, Holland
- +31610019035
- info@sunshine-aupair.com
- sunshine-aupair.com
4,6
Fremragende
62 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
As an au pair working through Sunshine
As an au pair working through Sunshine, I can say with utmost honesty that they have been nothing shy of helpful in every way that they can. The program managers make sure to handle every single situation swiftly and with the utmost care, and really make sure that the au pairs feel safe and supported throughout their year’s stay. Cannot recommend them enough!
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Au Pair
Thank you so much for your heartfelt words Eden Jade! 💛 We’re delighted to hear that you’ve felt safe, supported, and well cared for throughout your journey. Our program managers truly do their best to be there for every au pair, so your feedback means a lot to the whole team.
We’re grateful for your trust and recommendation, and so happy to have you as part of the Sunshine community. Wishing you a joyful and memorable year in the Netherlands!
Sunshine Au Pair is highly recommended
Sunshine Au Pair is highly recommended! They will treat you like a family. Very kind and helpful people. They are there from the very beginning up until you find your host. They will always got your back. Thank you so much for everything sunshine. 🤍🤍
2. maj 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Au Pair
Thank you for this fantastic feedback - we wish you all the best with the rest of your journey!
The best agency
Sunshine au pair is the agency that is super friendly, they are very patient with people and they communicate with you very well and super professional.. I would recommend this agency to everyone simply because they are the best
17. september 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Au Pair
That's wonderful to hear Zusange - we hope you will enjoy everything about your experience in The Netherlands!
Best Au Pair agency in NL
Having worked with multiple au pair agencies, I honestly find Sunshine by far the best. Super professional. They have high standards but this is important to ensuring a good match, you will thank them down the line! Bruna our family contact has also been amazing, always helpful and supportive, honest and guides with heart. Cannot recommend them this agency highly enough!
16. september 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Au Pair
Dear Sinead and family,
Thank you so much for your wonderful words! We’re delighted to hear that your experience with Sunshine has been so positive. Ensuring the best possible experience and providing genuine support along the way is at the heart of what we do, so your feedback means a lot.
We’ll be sure to share your kind words with Bruna – she’ll be so happy to know her guidance made a difference for your family.
It’s been a pleasure supporting you, and we’re grateful for your trust in us. Wishing you and your au pair a joyful and enriching journey together!
With best wishes,
The Sunshine Team 🌞
I had the best experience with sunshine
I had the best experience with Sunshine. When I needed to go through a rematch, I received all the support I could ask for, which made the whole process much easier. Bruna, who was responsible for my process, was amazing and had my back all the time. The agency was always there for me, especially helping with family matters I didn’t want to deal with on my own, which gave me a lot of security. I’m really grateful and for sure recommend them!
7. november 2024
Uopfordret anmeldelse
Besvarelse fra Sunshine Au Pair
Thank you so much for sharing your experience with us Luana! 💛 We know that going through a rematch can feel challenging, and it means a lot to hear that you felt supported and secure throughout the process.
Bruna – and our whole team – are truly dedicated to standing by our au pairs, so your kind words will make her very happy. We’re grateful for your trust and are delighted that you had such a positive journey with Sunshine.
Wishing you all the best in your next chapter, and thank you for recommending us! 🌞
With best wishes,
The Sunshine Team
De screening werd gedaan door iemand…
De screening werd gedaan door iemand die nog in haar pyjama zat en net wakker was.
3. september 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Au Pair
Thank you for taking the time to share your review. I'm very sorry that our colleague left such an impression.
It's difficult to clearly see a person’s outfit during an online video call, especially with the Sunshine background—it can create the appearance that only the head is visible on screen. We understand how this may have caused confusion.
We’ve taken note of the misunderstanding, and our colleague will make sure to wear darker, more formal clothing in future calls to avoid similar situations.
We truly value your feedback and are committed to making improvements.
Thank you again for your time.
No support for host family
Sunshine Agency does not provide real support to host families. Your rights will not be respected if you are a host family! While the au pair’s perspective is taken as fact without proper investigation. Even when the au pairs end up working in ways that are not legal under the Dutch au pair visa, yet the agency ignores this. Host families are left without fair treatment or protection.
8. august 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Au Pair
Thank you for taking the time to write this review.
When an au pair decides to end their stay early, the agency’s role is to support communication between both parties. In your case, we attempted to arrange a group video call with you and the au pair to discuss the situation together, but this was declined.
When it comes to ending the program, it's important to confirm and understand the situation from both sides—there is never just one story. We offered to hear your perspective and also shared our own feedback in return.
It is unfortunate that the placement ended earlier than expected—this was certainly not the outcome any of us hoped for. At Sunshine, our goal is to support both parties in creating a positive experience: happy au pairing and happy hosting.
We learn from every experience and remain committed to continuously improving our support and communication.
Thank you again for your feedback.
“Geen screening
“Geen screening, geen verantwoordelijkheid, herhaaldelijke AVG-schending”
Onze ervaring met Sunshine Au Pair B.V. was ronduit teleurstellend en zorgwekkend.
– Een au pair werd bij ons geplaatst met ernstige mentale gezondheidsproblemen en zware medicatie. Dit was niet bekendgemaakt en ook niet opgemerkt door Sunshine tijdens de intake, terwijl zij op hun website claimen “bovengemiddeld zorgvuldig te screenen”.
– Sunshine heeft meerdere keren onze privacy geschonden door vertrouwelijke mails (met juridische en contractuele informatie) in CC te sturen naar de au pair, ondanks ons expliciete verzoek dit niet meer te doen.
– Toen wij de samenwerking moesten beëindigen, werd geen enkele verantwoordelijkheid genomen. Geen refund, geen excuses, en ook geen nazorg voor de au pair. Pas na dreiging van escalatie kwam er beperkt contact, maar een oplossing bleef uit.
Sunshine verdient haar inkomsten met het screenen van kandidaten en het waarborgen van veiligheid voor gezinnen en au pairs. Maar als er problemen ontstaan, wijzen zij elke verantwoordelijkheid af. Dit is niet hoe een erkend referent zou moeten handelen.
Wij overwegen dit te melden bij de IND en Autoriteit Persoonsgegevens. Andere gezinnen: wees alert als je met dit bureau werkt.
18. juli 2025
Uopfordret anmeldelse
Zeer snel, nauwkeurig en vriendelijk
Om welbekende redenen zijn we overgestapt van Nina Care en we zaten erg in de problemen omdat we zonder hulp thuis zaten. Sunshine heeft echt mega snel, nauwkeurig en vooral vriendelijk geholpen! Wat een top bureau met aardig en persoonlijk contact, snelle reacties en alles tiptop geregeld!
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Au Pair
Dear Katrien and family Boks, Thank you so much for your kind words! We understand how stressful it can be to suddenly find yourself without help, and we’re so glad we could support you quickly and carefully.
Our team always strives to provide not only professional service, but also personal and friendly contact. It’s wonderful to hear that this made such a difference for you.
We truly appreciate your trust in Sunshine and wish you and your family lots of joy for the coming year together!
A Ray of Sunshine
Sunshine Aupair is such a big help in my journey of coming here in The Netherlands and becoming an aupair myself. They help me in every step of processing my papers and patiently look for a host family that would match me. All the staff are very kind, welcoming, accommodating and helpful. They are always open and ready to answer all my questions when I don't understand something or when I'm not sure of something. They also organize events for au pairs to mingle with each other as well as events for au pairs to explore different cities and countries. Sunshine really becomes a ray of sunshine in my life because they light up the pathway for me to discover new things, experience different culture, meet new people and visit new places. I learn to discover a different version of myself and become a bit independent and confident about myself and all of these is because I take the risk of applying as an aupair at Sunshine. They are one of the reasons why I can explore the places that I never imagined to visit and experience. I am very grateful that I become an aupair of Sunshine. One of the events that I won't forget that Sunshine organized is the First aid event for new au pairs because I met a lot of my fellow au pairs and made friends with them. I also learned first aid and ate lots of Filipino food.
17. maj 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Au Pair
Thank you so much for sharing your heartfelt story Angelika!
Reading how Sunshine has been part of your journey, from supporting you with the paperwork to helping you discover new places, friends, and even a new version of yourself, truly means the world to us.
We are so happy to hear that you felt welcomed, supported, and guided every step of the way. Creating opportunities for au pairs to connect, learn, and enjoy cultural experiences together is something we deeply value, and it’s wonderful to know that our events – like the First Aid workshop – left such a special impression on you.
It’s inspiring to see how you’ve embraced this adventure with openness and courage. We’re grateful to have you as part of the Sunshine family and we wish you many more amazing discoveries and memories during your au pair year! 💛
Everyone from sunshine team were so…
Everyone from sunshine team were so kind and helpful from the beginning.
20. maj 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Au Pair
Thank you for this fantastic feedback Basreel - we wish you all the best with your au pair year!
Besvarelse fra Sunshine Au Pair
Thank you for your kind feedback!
The Sunshine Team
The best agency if you are applying as…
The best agency if you are applying as an Au Pair in Netherlands. I am now in Netherlands now. I am from the Philippines, and I am grateful to Sunshine with all the help they gave.
13. maj 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Au Pair
Thank you so much for your kind words Belle! 💛 We’re so happy to hear that your journey from the Philippines to the Netherlands went smoothly and that you felt supported along the way.
It’s wonderful to know that Sunshine could play a part in helping you start this exciting adventure as an au pair. We’re grateful for your trust and wish you many joyful and meaningful experiences here in the Netherlands!
Trouw en betrouwbaar bureau
Sunshine maakte mijn droom van au pairing in Nederland waar. Ze begeleidden me door het aanvraagproces en bleven de hele reis aan mijn zijde. Ik ben zo blij dat ik ze heb gevonden. Ik raad dit betrouwbare bureau met al hun vriendelijke, zorgzame personeel ten zeerste aan.
3. april 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Au Pair
Beste Anli,
Wat een prachtige woorden, heel erg bedankt! 🌟 We zijn ontzettend blij dat we je hebben kunnen begeleiden bij het waarmaken van je droom om als au pair naar Nederland te komen. Het doet ons goed te horen dat je je gesteund en verzorgd hebt gevoeld tijdens het hele proces.
Dank je wel voor je aanbeveling en je vertrouwen in ons team. We wensen je een onvergetelijke en gelukkige tijd als au pair! 💛
Met zonnige groet,
Het Sunshine Team 🌞
My First Month in NL “Attended First Aid Seminar and Sunshine Au pair’s 13th Anniversary”
it’s my first time attending this First aid and I’ve learned a lot. The first aid instructor was very great and very detailed, experienced also how to do the CPR for adults and Kids which was very great for emergencies. I have now the knowledge on how to handle kids specially in emergency times on the correct way of handling them. The food that prepared by the Agency was very yummy! I miss asian food so much! The event organizers where very awesome! Meet new friends from different countries and they were very kind! Thank you for making my 1st month stay in the Netherlands more memorable Sunshine Au Pair!
29. marts 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Au Pair
Thank you so much for sharing your wonderful experience Maris! We’re so happy to hear that the First Aid seminar was valuable for you and gave you the confidence to handle emergencies with children. It’s exactly why we organize these sessions — to give our au pairs both knowledge and peace of mind.
We’re also delighted that you enjoyed the food, met new friends, and felt so welcomed during our 13th Anniversary celebration. Making your first month in the Netherlands memorable and supportive means the world to us. 💛
We’re grateful to have you in the Sunshine community and can’t wait to see all the special moments ahead for you here!
With sunshine,
The Sunshine Team 🌞
This activity/event is really helpful
This activity/event is really helpful. We learned a lot while enjoying the time that we spent. All are so kind and helpful. Thank you for this wonderful experience. Lots of love sunshine au pair.
29. marts 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Au Pair
Thank you so much for your sweet words Micah!
We’re so happy to hear that you are finding the au pair program both helpful and enjoyable. Creating meaningful experiences where our au pairs can learn, connect, and feel supported is exactly what we aim for.
It’s wonderful to know you felt the kindness and care of the team. We’re grateful to have you as part of the Sunshine family and look forward to many more moments together!
Thank you!
I had a really good time there and I learned so many things.That was my first program I attended and everyone is really nice and kind. I hope next time also I can attend.. Thank you!
29. marts 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Au Pair
Thank you very much for your kind review Subhani! We try our very best to provide an excellent experience for both au pairs and host families! Wishing you the very best for the remainder of your au pair year!
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