They should have multiple options to make a payment. Taking a card payment over the phone with no options of viewing your account and being charged more for making the payment is horrible.
Virksomheden har svaret
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Se, hvad kunderne siger
The staff is very friendly & professional. They are always there to help with a smiling face.
They did a great job working with me very understanding and very helpful I'll recommend this company to anyone
Very Nice company love during business with them.
Virksomhedsoplysninger
Skrevet af virksomheden
Sunset is part of the Consumer Finance Industry and we offer personal installment loans and tax preparation, Sunset helps our customers every day with unexpected emergencies such as auto repair and doctor bills. We also help our customers with cash for vacations, holidays, back to school needs, and more. We were founded in 2001 and operate over 40 locations in Georgia and South Carolina under the names Sunset Finance and Flight Finance.
Kontaktoplysninger
12371 Veterans Memorial HWY, 30134, Douglasville, GA, USA
- 1-678-275-2419
2,4
Under middel
19 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They should have multiple options to…
They should have multiple options to make a payment. Taking a card payment over the phone with no options of viewing your account and being charged more for making the payment is horrible.
15. maj 2025
Uopfordret anmeldelse
Besvarelse fra Sunset Finance Inc. - Douglasville
We appreciate your feedback. While we do not have an online payment option, payments can be made directly at the branch, by standard mail, or as you mentioned over the phone by debit card. In Georgia there is a convenience fee for cards taken over the phone, but not directly at the branch.
The staff is very friendly &…
The staff is very friendly & professional. They are always there to help with a smiling face.
5. april 2024
Uopfordret anmeldelse
There quick to approve you for a loan
There quick to approve you for a loan , and offer cash advances, but you have to go thru Congress to get a receipt for your payments! Which is ridiculous to me. A receipt for your payments is the first thing you should get when making a payment. You should not have to call the office to get a receipt of your payments or have to wait to get a receipt! How else are the customer supposed to keep track of there account! Ooops or is it that you don’t want the customer to know there account Balance and keep Borrowing? I want my receipt! And I want my correct email address saved in my account! I hate I had to go hear but it seems like the only way I can get my point across or the situation resolved. I will be Glad when my account is paid off, The Customer Service here needs work. The customer should not get the run around and should get statements after each payment is made!
8. juli 2022
Uopfordret anmeldelse
Besvarelse fra Sunset Finance Inc. - Douglasville
Thank you for your feedback. I am forwarding this to a district supervisor. You are also welcomed to contact our Home Office at 864-886-9950 if needed.
Terrible device they act like they…
Terrible device they act like they don’t want to help you!
7. marts 2022
Besvarelse fra Sunset Finance Inc. - Douglasville
Thank you for your feedback. If you'd like to discuss further you may contact our Home Office at 864-886-9950.
They did a great job working with me…
They did a great job working with me very understanding and very helpful I'll recommend this company to anyone
24. oktober 2021
Very Good customer service
28. august 2021
Very Nice company love during business…
Very Nice company love during business with them.
30. maj 2021
Excellent customer care
28. maj 2021
Help me when I really needed it and was…
Help me when I really needed it and was very understanding!!!
24. maj 2021
Great people
22. maj 2021
If you need a loan these are the people…
If you need a loan these are the people to deal with they very understanding and will work with you
21. maj 2021
Excellent customer service
Excellent customer service. Always willing to help. Love doing business with them.
21. maj 2021
One thing about sunset finance they…
One thing about sunset finance they give you a chance to prove yourself and they gave me that chance and I thank them for that and also they are very professional and kind to me every time I call and go in there.
21. maj 2021
The manager Rachael is awesome she is…
The manager Rachael is awesome she is very helpful, understanding, she go out her way to assist you! Just a all around good person I see why she is a manager, she definitely deserve that title.
Gia is awesome also very helpful, good listener and just a positive attitude.
They both have really helped me when I needed the help, and I will always be appreciative of that!!
Keep up the great work!
21. maj 2021
The service is good but their computer…
The service is good but their computer system always seems to be down . I never have had any problems I would recommend them to any one
21. maj 2021
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