Account 2596- “So you are increasing the monthly payment for your useless and disadvantageous equipment and solar panels. My Florida Power bill is now $145, yet you are charging us $111 per mont... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We've enjoyed the lower monthly costs since our solar system was installed. We recommended a friend of ours contact you folks for his solar project. He's now activated and sure enough we received a... Se mere
Virksomheden har svaret
I have been with Sunnova for 8 years and added a Tesla battery with 13 Solar Panels a few years ago for a total of 34 panels. System has been working properly and if anything happens it will be fixeg... Se mere
Virksomheden har svaret
Great customer service! Explained everything with ample time and detail. Extremely patient with all of our questions and concerns. Even followed up after install and system was up and running to make... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Sunnova Energy Corporation
Skrevet af virksomheden
Sunnova is a leader in solar energy, battery backup, system protection and home service financing. With 438K+ customers across the U.S. and its territories, we believe in providing a better energy service at a better price to deliver on our mission of powering energy independence.
If you want to learn more about the financial impact of investing in home solar, battery backup and more, Sunnova is the perfect place to start.
Sunnova Home Solar System
Not quite ready for a Sunnova home solar system quote? We have compiled all the information you need before deciding to go solar.
Click the link below to learn more on how to add solar panels to your new or existing home with our Sunnova SunSafe® solar panel + battery storage system.
Sunnova Reviews
We invite all existing customers to share their honest Sunnova experience by leaving a review. Writing a Sunnova review lets us provide the best experience possible for you and future households. We look forward to reading and replying to your review.
Thank you in advance for your Sunnova review and for being a valued customer.
- New Home Solar
- Add-on Solar Battery Storage
- Home Solar Protection Plans
Products & Services
Learn More About Solar Financing
Solar financing is an important decision. That said, here’s everything you need to know about getting a lease, loan or power purchase agreement (PPA).
25 Year Best-in-Class Warranty
Sunnova home solar and battery storage services come with a 25-year Sunnova Protect® Platinum plan offering worry-free, hassle-free maintenance, monitoring, repairs and replacements to ensure it performs to its maximum potential. Refer to the Warranty Agreement for complete warranty terms and limitations.
Kontaktoplysninger
20 Greenway Plaza #475, Houston, TX 77046, USA
- sunnova.com
4,4
Fremragende
2 t anmeldelser
Har besvaret 37 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Blackout
When I needed help with my battery during a blackout during Hurricane Fiona, your associates answered my call and started the battery immediately.
27. december 2024
Besvarelse fra Sunnova Energy Corporation
Thank you, Aida! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!
From the beggining to the end
From the beggining to the end, the process was smooth and effeciant. Everybody envolved was really nice and knowledgable. The panels also look nice on the roof. Everything promised was delivered.
19. december 2024
Besvarelse fra Sunnova Energy Corporation
We appreciate your feedback, Douglas. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
Installed the equipment in one day.
19. december 2024
Besvarelse fra Sunnova Energy Corporation
Hello Raymond. Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Llevo 4 anos y las veces que he…
Llevo 4 anos y las veces que he solicitado servicio ha sido excelente
23. december 2024
Besvarelse fra Sunnova Energy Corporation
Saludos Beatriz. ¡Nos complace que forme parte de nuestra familia Sunnova! Agradecemos sinceramente la calificación positiva que nos ha proporcionado. ¡Esperamos continuar brindándole la mejor experiencia a lo largo de su viaje con nosotros!
Besvarelse fra Sunnova Energy Corporation
Saludos Rosa. ¡Gracias por tu calificación de 5 estrellas! Estamos encantados de que haya elegido la energía solar. ¡Gracias por elegir a Sunnova!
The excelente Service and the quality
23. december 2024
Besvarelse fra Sunnova Energy Corporation
Hello Hernan. Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!
Excelente equipo de trabajadores se…
En Puerto Rico tenemos mucha necesidad de energía sin embargo cuando tuve mis necesidad la Compañia respondió con Excelente equipo de trabajadores se preocupan por el servicio cuando los necesitas y tienen personal para tomar notas de tus necesidades cuando los necesites.
13. december 2024
Besvarelse fra Sunnova Energy Corporation
Saludos Luz. Apreciamos su comentario positivo y estamos aquí para brindarle apoyo continuo. ¡Nos complace tenerla como parte de la familia Sunnova!
My systems has worked flawlessly for 3 years
My systems has worked flawlessly for 3 years now. Everything has been as advertised and I am even getting credit back for supplying energy from my battery back to you.
20. december 2024
Besvarelse fra Sunnova Energy Corporation
Hello Heriberto. Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.
Besvarelse fra Sunnova Energy Corporation
Hi, customer berkis. Thank you for your message. We're glad to hear that your experience was exceptional. Thank you for choosing Sunnova!
didn’t let us know when our system was…
didn’t let us know when our system was up and running and we couldn’t get in the app. The person that recommended us has not got paid yet. Why for her referral?
14. december 2024
Besvarelse fra Sunnova Energy Corporation
Hello, customerJim. Thank you for your message. Please know that our goal is to provide world-class customer service, and we apologize if this has not been reflected in your experience thus far. For any questions you may have regarding referral rewards, you may reach us via email at customerservice@sunnova.com. Make sure to include your system ID. Thank you for choosing Sunnova. We appreciate the feedback you provided to continuously improve the customer experience.
Besvarelse fra Sunnova Energy Corporation
Hola Felix, gracias por tu mensaje. Nos alegra saber que su experiencia ha sido excepcional hasta el momento. ¡Gracias por elegir Sunnova!
Sunnova Energy provides excellent…
Sunnova Energy provides excellent service with clear and consistent communication throughout the process. Their team works quickly and efficiently, ensuring projects are completed on time without sacrificing quality. The staff is also incredibly friendly and professional, making the entire experience smooth and stress-free. Highly recommend Sunnova Energy for reliable and hassle-free solar solutions!
13. december 2024
Besvarelse fra Sunnova Energy Corporation
Thank you, GloAma! We appreciate your review and for taking the time to share your experience. We hope our services continue to exceed your expectations. We are glad to have you with us.
Easy to understanding billing
Easy to understanding billing. Easy to transfer billing from one person to another.
13. december 2024
Besvarelse fra Sunnova Energy Corporation
Hi customer! Thank you for your five-star review, we appreciate your feedback! We hope our services keep exceeding your expectations.
Besvarelse fra Sunnova Energy Corporation
Hello Francisco, thank you for your review. We appreciate your feedback! We hope our services continue to exceed your expectations.
Son los mejores .
20. december 2024
Besvarelse fra Sunnova Energy Corporation
Hola customerEvelyn, apreciamos tu reseña de cinco estrellas. ¡Gracias por ser parte de la Familia Sunnova!
System went down 3 months ago…
System went down 3 months ago due to a faulty control box but was not notified. I just happened to check my usage and saw that it had not been working. This is something they should have picked up on. Took a while to get someone to come out and he said he needed to order a new part which he received 2 weeks ago. Ive emailed and called to find out when he was coming back and was told I’d be notified. Now that 2 more weeks have gone by I went to their website to get contact info to find out they have scheduled an appointment but I needed to confirm it. It’s a month after the guy received the new part and it will be 4 months without the system working. Terrible customer service.
20. december 2024
Uopfordret anmeldelse
Besvarelse fra Sunnova Energy Corporation
Hello Mm, thank you for reaching out and bringing this matter to our attention. Please know, our goal is to provide world-class customer service, and we sincerely apologize if it has not reflected in your experience thus far. We appreciate the feedback you provided to continuously improve the customer experience.
Windmar Home es responsable.
19. december 2024
Besvarelse fra Sunnova Energy Corporation
Agradecemos tus comentarios, Dalia. Nuestro objetivo es brindar un servicio al cliente de primer nivel, y sus comentarios no tienen precio en nuestra búsqueda de la satisfacción del cliente.
System down since May 8, 2024
It’s been another month that my system has been down and I am paying for it to not work as well as paying PGE while Sunnova does nothing about it. A complete waste of money and Sunnova is a joke, they call you back the same day of the review and do nothing after that. You also can call into customer service like the auto review response says and get to someone that will tell you they will help and never get a call back too. Getting ready to take the system down and stop paying them because they aren’t doing anything and I don’t want to deal with crap like this for many years to come. The most unprofessional company that isn’t helpful and will never function smoothly if this is how they run things.
8. maj 2024
Uopfordret anmeldelse
Besvarelse fra Sunnova Energy Corporation
Hello Rachael. Thank you for reaching out and bringing this matter to our attention. Feel free to contact our customer service at (866)786-6682 or at customerservice@sunnova.com regarding any additional assistance. We look forward to the opportunity to address your concerns and ensure that you have a positive experience with us.
Besvarelse fra Sunnova Energy Corporation
Saludos Julio. Gracias por la calificación de 5 estrellas con respecto a nuestro servicio. ¡Nos complace tenerlo como parte de nuestra familia Sunnova!
Customer service is very good.
10. december 2024
Besvarelse fra Sunnova Energy Corporation
Hello Donna. Thank you for your 4-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.