Osman in Scandavian mall in Stockholm’s store is very very polite and professional I will give him 10/10 stars The perfumes really amazing and of high quality with very high concentration Strong... Se mere
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Se, hvad kunderne siger
When I came the staff immediately began serving me. Asked for a sweet fragrance and I could tell he knew his stuff and gave me the best recommendation. Bought that with no regrets. The stuff’s a bit p... Se mere
Virksomheden har svaret
sunnamusk london à châtelet les halles ont de très bons vendeurs à l’exception d’une dame assez âgée avec un carré qui a été plus que désagréable, elle m’a pas du tout donné envie d’acheter un de leur... Se mere
Simple to drop by as I knew what I wanted and I didn't have to pay for postage, or wait days for delivery. You would benefit from having a store in Wolverhampton and a store in Cannock McArthur Glen... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Kontaktoplysninger
Unit 4.8, The Loom, 14 Gowers Walk, E1 8PY, London, Storbritannien
- online@sunnamusk.com
- sunnamusk.com
4,4
Fremragende
9 t anmeldelser
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The fragrance was delivered when it…
The fragrance was delivered when it said and it smells absolutely beautiful.
20. august 2026
Sunnamusk Ladies Staff at Stratford was…
Sunnamusk Ladies Staff at Stratford was so polite & very helpful👏🏾👏🏾 Loving your oil’s👏🏾
13. august 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
always good service have been ordering…
always good service have been ordering for a couple of years now never had a issue, thanks guys!
14. august 2026
Besvarelse fra Sunnamusk London
Dear Bran
Thank you for your wonderful feedback and for being a loyal customer for the past couple of years. We’re delighted to hear you’ve consistently received good service and have never had an issue with your orders. We truly appreciate your continued support!
Kind Regards
The Sunnamusk Team
My first experience with sunnamusk
Great service and quick delivery , first time buying this perfume but won’t be the last , smells amazing 💕 xx
14. august 2026
Besvarelse fra Sunnamusk London
Dear Linda
Thank you for your lovely feedback. We’re delighted to hear you received great service and quick delivery, and that you’re enjoying your new fragrance so much. It’s fantastic to know you’ll be purchasing it again!
Kind Regards
The Sunnamusk Team
Besvarelse fra Sunnamusk London
Dear Joy
Thank you for your wonderful feedback. We’re delighted to hear our sales assistant was so helpful, knowledgeable and patient. We truly appreciate your kind words and support!
Kind Regards
The Sunnamusk Team
Besvarelse fra Sunnamusk London
Dear Nnaemeka
Thank you for your wonderful feedback. We’re delighted to hear you had such a great experience in store. We truly appreciate your support!
Kind Regards
The Sunnamusk Team
Great staff
13. august 2026
Besvarelse fra Sunnamusk London
Dear I.H
Thank you for your lovely feedback. We’re delighted to hear you had a positive experience with our staff. We truly appreciate your support!
Kind Regards
The Sunnamusk Team
The team working in Milton Keynes were…
The team working in Milton Keynes were so helpful. Great asset to the company. The products are amazing and last so long. My new go to, thanks
13. august 2026
Besvarelse fra Sunnamusk London
Dear Claire
Thank you for your fantastic feedback. We’re delighted to hear the Milton Keynes team were so helpful and made such a great impression. We’ll be sure to pass your kind words on to the team. It’s also wonderful to know you’re loving our products and their longevity, and that Sunnamusk has become your new go-to!
Kind Regards
The Sunnamusk Team
Exceptional service always
Exceptional service always, great products, would highly recommend for all your fragrance needs. First class experience whether in person or online. Absolutely love Sunnamusk products, each and every product is unique and exquisite in quality, long lasting and very affordable.
17. august 2026
Besvarelse fra Sunnamusk London
Dear Asha
Thank you for your fantastic feedback. We’re delighted to hear you consistently receive an exceptional experience with us, both in store and online. It’s wonderful to know you love the uniqueness, quality and longevity of our fragrances, and we truly appreciate your recommendation!
Kind Regards
The Sunnamusk Team
Helped in store by Lois who was…
Helped in store by Lois who was absolutely fantastic and so knowledgeable. She was so helpful and interested. She helped us chose the most perfect scents
17. august 2026
Besvarelse fra Sunnamusk London
Dear Sophie
Thank you for your wonderful feedback. We’re delighted to hear Lois provided such fantastic service and was so knowledgeable and helpful in finding the perfect scents for you. We’ll be sure to pass your kind words on to her!
Kind Regards
The Sunnamusk Team
Simple to drop by as I knew what I…
Simple to drop by as I knew what I wanted and I didn't have to pay for postage, or wait days for delivery.
You would benefit from having a store in Wolverhampton and a store in Cannock McArthur Glen because the main issue is the amount of time in travel to get to a outlet
17. august 2026
Besvarelse fra Sunnamusk London
Dear Lance
Thank you for your lovely feedback. We’re pleased to hear that visiting our store made it convenient for you to purchase your favourite fragrance without having to wait for delivery. We also appreciate your suggestion regarding stores in Wolverhampton and Cannock and will pass this feedback on to the relevant team.
Kind Regards
The Sunnamusk Team
Osman in Scandavian mall in Stockholm’s…
Osman in Scandavian mall in Stockholm’s store is very very polite and professional
I will give him 10/10 stars
The perfumes really amazing and of high quality with very high concentration
Strongly recommend this perfumes ,store and ask Osman he will help you definitely in your choice
17. august 2026
Besvarelse fra Sunnamusk London
Dear Saman
Thank you for your fantastic feedback. We’re delighted to hear Osman provided such polite and professional service at our Stockholm store. We’ll be sure to share your kind words and 10/10 rating with him! It’s also wonderful to know you’re impressed with the quality of our fragrances.
Kind Regards
The Sunnamusk Team
Product can easily be tailored to the…
Product can easily be tailored to the individual requirement. Sometimes 2 different oils when mixed together produce the desired effect.
The sales assistant was not able to do that, saying that all oils are prefilled in the bottles. There are no empty bottles. As a result I only bought 1, gift for elderly person instead of 3 bottles. In future if you train your staff to tailor the product as per customer request, it will definitely increase your sales.
I bought the product but I was not happy with the experience.
15. august 2026
Besvarelse fra Sunnamusk London
Dear Iffet
Thank you for taking the time to share your detailed feedback. We’re pleased to hear you enjoy the flexibility of our fragrance oils and appreciate your suggestion regarding combining different oils.
We’re sorry that our team member was unable to accommodate your request on this occasion. Our fragrance oils are supplied pre-filled and sealed, and our stores are unable to decant or combine oils into other bottles. This is to ensure the quality, presentation and integrity of our products are maintained.
We appreciate your comments regarding staff training and will share your feedback with the relevant team. We’re sorry that this affected your overall experience and hope we can provide a more positive experience for you in the future.
Kind Regards
The Sunnamusk Team
Besvarelse fra Sunnamusk London
Dear Ina
Thank you for your lovely feedback. We’re delighted to hear you enjoyed the fragrance and received fast, friendly service. We truly appreciate your support!
Kind Regards
The Sunnamusk Team
Besvarelse fra Sunnamusk London
Dear Jasmin
Thank you for your wonderful feedback. We’re delighted to hear you received great service and truly appreciate your support!
Kind Regards
The Sunnamusk Team
Overpriced product
Here’s the revised version:
“Overpriced, with no clear pricing displayed. I had to ask the sales representative for the price, which should be made more transparent. The product is simply too expensive for what it offers. I would recommend going somewhere else for better value for money.”
16. august 2026
Besvarelse fra Sunnamusk London
Dear Rana
Thank you for taking the time to share your feedback. We’re sorry to hear you felt our pricing was not clear and that you did not feel our products offered good value for money.
We appreciate your comments regarding price visibility and will pass your feedback on to the relevant team for consideration. We always aim to provide high-quality fragrances at competitive prices and want our customers to feel confident in their purchases.
Kind Regards
The Sunnamusk Team
sunnamusk london à châtelet les halles…
sunnamusk london à châtelet les halles ont de très bons vendeurs à l’exception d’une dame assez âgée avec un carré qui a été plus que désagréable, elle m’a pas du tout donné envie d’acheter un de leur produits mais après cet incident, un de ses collègues a rattrapé le coup merci à lui d’ailleurs. nous étions plusieurs et nous avions toutes trouvés que cette dame ne méritait pas d’être vendeuse ici
22. august 2026
Uopfordret anmeldelse
The young lady was very helpful &…
The young lady was very helpful & polite, loving the Escape fragrance, i also had the amid ambre oil, it was the wrong one, but that was my fault entirely not the young lady, works well with Escape.
Of corse I’ll be back :-)
16. august 2026
Besvarelse fra Sunnamusk London
Dear Andrew
Thank you for your fantastic feedback. We’re delighted to hear you’re loving Escape and that the Abid Ambre oil works so well when layered with it. We’re also pleased to hear you had such a helpful experience with our team member. We look forward to welcoming you back!
Kind Regards
The Sunnamusk Team
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