Sunhavensaunas Anmeldelser 8

TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

8 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Assembling this sauna is quite…

Assembling this sauna is quite time-consuming; I believe it would be much more convenient if an installation video were provided. Nevertheless, the product features solid construction and high-quality materials, making it well worth recommending

2. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Save yourself the time and headache and…

Save yourself the time and headache and order from somebody else. They do not manufacture their saunas, they are imported in, which I did not know.

My sauna is now 6 weeks past due and has still not shipped. Ther communication is absolutely horrible. I have had to send them multiple emails checking on my order to get any information.

They now are saying they have my sauna at their warehouse, only after I sent yet another email. They waited until now to ask questions about which delivery company to use

Even if the dates say it will be delivered weeks or months earlier than their competitors, just go with somebody else. they will not hit their delivery time frame and wont communicate along the way to keep you informed of delays.

3. marts 2026
Uopfordret anmeldelse
Sunhavensaunas-logo

Besvarelse fra Sunhavensaunas

Thank you for sharing your experience. We’re truly sorry for the delay and the frustration this has caused.

During the peak season, we experienced a significantly higher volume of orders than expected. This surge impacted our production schedule and shipping timeline, and unfortunately, your order was affected. While this explains the delay, it does not excuse it. We take full responsibility for not meeting the original delivery timeframe.

We are also very sorry for the lack of timely communication. You should never have had to send multiple emails just to receive updates. That is not the level of service we aim to provide. During the busy season, our response times fell short, and we sincerely apologize for that.

Your sauna is currently at our warehouse, and we are actively arranging shipment. Our intention in confirming the delivery company was to ensure a smooth and successful delivery, but we understand that asking at this stage added to your frustration.

We value every customer’s trust, and we regret that your experience did not reflect our usual standards. Thank you for your patience, and again, we sincerely apologize.

Bedømt til 5 ud af 5 stjerner

Premium Quality and Outstanding Support

This sauna has been an amazing addition to our home. Assembly was straightforward, and everything arrived well-packaged and on time. You can really tell this is a well-designed, high-end product. The heat is comfortable yet powerful, and the sessions leave us feeling relaxed and refreshed. What impressed us most was the customer support—they were helpful, knowledgeable, and quick to respond. We would absolutely recommend Sunhaven Saunas to friends and family.

15. december 2025
Bedømt til 5 ud af 5 stjerner

I was hesitant at first because of the…

I was hesitant at first because of the price, but after speaking with their consultants and using the sauna for a few weeks, I can say it’s absolutely worth it. The heat therapy feels amazing, and the quality is far superior to other brands I researched.

2. november 2025
Bedømt til 5 ud af 5 stjerner

Perfect Balance of Technology and Comfort

The full-spectrum infrared heat is incredibly comfortable and effective. I love how quickly it warms up and how consistent the temperature stays. The team explained the technology clearly before purchase, which made the decision easy. I use it almost every day now.

9. november 2025
Bedømt til 5 ud af 5 stjerner

Customer Service That Truly Cares

What impressed me most was the customer service. From my first inquiry to post-installation follow-ups, the Sunhaven team was attentive and genuinely caring. They checked in to make sure everything was working perfectly and that I was happy with the experience.

3. november 2025
Bedømt til 5 ud af 5 stjerner

Exceptional Guidance Before Purchase

Before buying our Sunhaven sauna, I had a lot of questions about indoor space, power requirements, and health benefits. The sales team was incredibly patient and knowledgeable, guiding me to the perfect model. The full-spectrum infrared technology exceeded my expectations, and I felt confident in my purchase from day one.

10. november 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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