Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
2,9
5 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I bought from them all the way from September and only one came and I orded 6 things. I also have emailed them 4 times never got any answer. when checking tracking it was never on is way they just forgot my order and is to late to do refunds.
Just don’t preorder from them. I placed an order back in April for products that were released in June and I never got them. I had to contact them in October to find out they never had any stock for the products I preordered. I went back and forth with the customer service for months. They kept me waiting by insisting they were working on getting the products I preordered (the products were limited, by the way). They kept refusing to refund me every time I asked without any proper explanation, too. Now that it’s too late to get refunded I ended up agreeing to change to other products so I didn’t just lose a bunch of money. They did update my order and told me it’d be shipped after the holidays, but that doesn’t change my experience. It was awful, and I won’t be ordering from them again. Just terrible customer service from them, and they are not reliable for preorders.
Worst customer service ever. They are dishonest and have unethical business practice. Do not wait for PayPal or credit card protection window to expired because they will not refund you and keep your hard earned money! I waited so long for the items I have pre order and never got it!!
They do not follow their own policy of shipping in stocks and pre orders together. I have ordered both in stocks and pre order items together because I got one good experience from them and it was my mistake of giving them benefit of doubt. They have shipped in stocks product of my order but left the pre order hanging there with no updates. My pre orders were deleted when I asked refund of products that never make it to me. They kept telling me to be patient and understanding but it’s been weeks and nothing. The pre orders items that were once hard to get are now available and accessible from other websites.
TLDR; Whatever you do, DO NOT pre order anything from them. They are scammers. Once you have no protection, they will keep your money and edit your order as fulfilled. I paid the price of being gullible for trusting business with one personal order that went through.
I've placed and received three orders from Sungsinsa so far, and each one arrived even earlier than expected, in perfect condition, and exactly as described.
The value of their beauty boxes and timed deals is simply outstanding. They include high-quality, practical products that I actually use—no filler items.
During peak promotions, there can be a short delay before shipping, but that’s completely understandable given how popular the offers are. The savings and value make it well worth the wait.
Since my orders are over £60, I get free shipping via DHL Express, which is fast and reliable for international deliveries.
Overall, I’m 100% satisfied with both the skincare products and the service from Sungsinsa. Highly recommended!
This is a very good Korean beauty shop, their customer service is very good, and the price is very cheap
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
