There was a small problem with an original delivery. When I called, I was given excellent assistance and I subsequently ordered 48 more lights for my stairway installation. The items were exactly as d... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a dimmer for a large LED lighting system. It failed and I called customer service. They spent some time troubleshooting, but then sent me a new one. Great customer service!
Products are simply drop shipped from Amazon at twice the price. The quality of the product is fine, since it’s being sold elsewhere. But when your item arrives in an Amazon package with no invoice an... Se mere
I ordered the GL Series Moon Outdoor Light Fixture. It was markedly better than others as the material is more durable, it is well-made, and is the only one I know of which allows you to hang it (I... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Our products are produced with premium metals, such as Cast Brass and 304 Stainless Steel, and designed for longevity. We strive for quality, aesthetic and sharing our passion for lighting, design, and decorative landscaping.
Kontaktoplysninger
7751 Alabama ave, unit 16, 91304, Canoga Park, USA
- 8337172728
- support@sunbrightlighting.com
- sunbrightlighting.com
3,9
God
87 anmeldelser
Har besvaret 12 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Unbelievable customer service great…
Unbelievable customer service great product it was my mistake i shipped to the wrong address and they made it right ! Shout out to Pouyan for making it a great experience
28. juni 2023
Uopfordret anmeldelse
Fast and convenient.
20. maj 2023
Sent incorrect fixture
Sent incorrect fixture. Returned and still waiting for replacement.
24. maj 2023
Besvarelse fra Sun Bright Lighting
Hello William, you return was delivered to us and we have already sent out your replacement and is currently on the way to you. The shipping department has sent you a tracking number for the replacement to your email. Please give us a call at 833-717-2728 if you can't find it and we will give you the tracking directly. Thank you!
Order arrived and was correct items
Order arrived and was correct items. Pleased with response.
6. maj 2023
Besvarelse fra Sun Bright Lighting
thank you for shopping with us Hugh! Im glad you were able to find what you needed.
Great Customer service
The products Sun Bright sold me are exactly as advertised and high quality. They came on time and properly packed. Even though 1 of 12 of the lights was defective their customer service replaced it without a problem.
3. april 2023
Besvarelse fra Sun Bright Lighting
Thank you for the feedback, Harold. I'm glad you were able to find the lights you needed!
Nice product
Nice product. Well made. Just installed as indirect lighting under a 400 square ft. Pergola with roof panels.
11. marts 2023
Wrong fulfillment of colors outdated…
Wrong fulfillment of colors outdated spots that are not in production anymore. Got an old batch, wrong sticks that does not match the spots.
5. marts 2023
Excellent items that I purchased
Excellent items that I purchased. Came to me quickly and was perfect for my backyard around pool. Use a lifepo4 12 volt battery and they are amazing lights.
18. marts 2023
Super easy to order on the website and…
Super easy to order on the website and friendly customer service.
6. januar 2023
Besvarelse fra Sun Bright Lighting
Thank you, David, much appreciated!
Besvarelse fra Sun Bright Lighting
Thank you Adam, We truly appreciate your support
Great service
Great service. Understand the business and the customer. My conversation and their action for an issue with receiving the wrong product and the return were immediate, without hesitation and flawless. I would go back to them in a heartbeat!!!
9. december 2022
Besvarelse fra Sun Bright Lighting
Thank you Victor we're always available for any support you need!
Besvarelse fra Sun Bright Lighting
thank you Mimi!
Perfect closet rod solution
the product was as described and just what I needed. Only half of the original order was initially delivered, but after reaching out to the company and explaining the error, they were quick to correct it. The person I talked to was polite and extremely helpful.
Thanks for the good service!
18. september 2022
Besvarelse fra Sun Bright Lighting
Thank you Diane, Im glad you we're able to find what you needed!
Great customer service
Great customer service! Was so helpful with product information and suggestions.
7. juli 2022
Besvarelse fra Sun Bright Lighting
Thank you, Arlette, we really appreciate your feedback and glad to have helped you out!
I ordered lights that said they were in…
I ordered lights that said they were in stock but was emailed that the were out of stock and then I select an alternate that’s said it was in stock but those weren’t in stock either. The site needs to have a better way of showing available inventory so I don’t give you my money for things that you don’t have. I do appreciate that you refunded my money but now left with nothing to show for the waste of time looking at your web site. I’ll never shop here again simply because I don’t know what I’ll be able to receive once my order is placed
10. juni 2022
Besvarelse fra Sun Bright Lighting
Hey Dustin,
We're very sorry for the inconvenience. Our website had some technical issues where it wasn't updating the inventory accordingly and it needed to get fixed in the back end but all is good now. In the future you may always call us directly as well to make sure your order is good to go before placing it but the systems inventory is now fixed and working properly for future use.
Please work on less packaging
Please work on less packaging. Pretty large box for five little 2” tall boxes for patio light bulbs. Website was easy to use when I wasn’t exactly sure of the product I needed. The detail you gave allowed me to make the correct choice.
21. maj 2022
Besvarelse fra Sun Bright Lighting
Thank you for your feedback Carrie, Ill forward this to the shipping department to be causious when packaging future orders. For light bulbs, its really important for us to make sure the packaging is secured enough to make sure the bulbs do not break or get damaged in transit to ensure safe arrival. Im glad you were able to find what you needed on our website. We strive to make it as easy as possible.
Misleading Product Information
Misleading product description listing. The item I purchased was described as Outdoor rated and sold as landscape lighting but when I received it, was for indoor use only. Customer service was not helpful.
10. maj 2022
Besvarelse fra Sun Bright Lighting
Hello,
Im sorry for the issues on the website copy. We had our team go over all of the details on all of the products and fix any issues so this doesnt happen again in the future.
The customer service rep I spoke with…
The customer service rep I spoke with was able to help me find the items I needed and made great suggestions for our project. The quality of the fixtures is great and looking forward to doing my front yard soon
8. maj 2022
Besvarelse fra Sun Bright Lighting
Thank you, Sam, I'm glad our team was able to help you find what you need and feel free to always give us a call if you need any future assistance.
Ordered bulbs for outdoor uplighting…
Ordered bulbs for outdoor uplighting system. Bulbs arrived on time, as advertised, and worked perfectly!
16. april 2022
Besvarelse fra Sun Bright Lighting
We're happy you were satisfied with the items. We strive to get the products to our customers as fast as possible!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.