The dress material/fit was a little different than i expected. The sleeves are really big in comparison to the rest of the dress. It’s cute but I wouldn’t call it my favorite dress.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am extremely happy with my order, it came really quick! I got a size medium based on other reviews and it's perfect! I would recommend a size up for anyone with a larger chest but im a b-cup and i... Se mere
Virksomheden har svaret
I purchased 2 maternity bikinis from Summer Mae and I'm very happy with both of them. The material feels quality, they aren't shoddily sewn like something you'd get from Shein. Just make sure you orde... Se mere
Virksomheden har svaret
The return process was not as easy as it could be. For example I have to have a printer to print the label (but couldn't know that before I selected the option to use your shipping label), and then I... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Summer Mae Maternity was founded on a simple belief: Motherhood should empower — not define — a woman. As a brand built by women, for women, we understand that pregnancy is more than just a physical transformation — it’s a profound emotional journey of rediscovery, growth, and resilience. Our mission is simple yet powerful: to help every woman feel seen, celebrated, and beautifully herself during pregnancy and beyond. Summer Mae Maternity’s collections are thoughtfully designed to embrace your changing body with versatile silhouettes, premium fabrics like OEKO-TEX® certified materials and Lycra®, and details that balance elegance with functionality. From the first trimester to postpartum and beyond, every piece is a gentle reminder: Let your bump bloom. We are women walking this journey with you — as friends, as sisters, as fellow mothers. Whether it’s joy, uncertainty, vulnerability, or quiet strength — we see you. We’re here to remind every woman: You are powerful, beautiful, and never alone. More than a maternity brand, Summer Mae Maternity is a voice for modern motherhood — redefining pregnancy wear with confidence, grace, and empathy.
Kontaktoplysninger
14726 RAMONA AVE NUM E9, 91710, CHINO, USA
- +1(520)860-4485
- trustpilot@summermae.com
- summermae.com
4,1
God
145 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service!
I had to return the first one I ordered because I didn’t like the color but the fit was perfect! Their return/exchange process is fast and easy.
Highly recommend!
3. august 2023
Uopfordret anmeldelse
2 stars for the material
2 stars for the material, but 0 starts for the customer service. I ordered a medium top and bottom, but top runs small so I wanted to exchange the tip for a large instead. I emailed them and was “approved” to proceed printing out the label that they provided for me, only to receive an email the next day saying “sorry, after reviewing your request we won’t be able to only replace the top, you’d have to send in both.” Like why? It doesn’t make sense, plus on top of it, I was told that although I don’t need to replace the bottom I do have to send it in but they might not be able to send me back a medium size, because by then it might not be in stock. How?? If I don’t need to replace the bottom, why do I need to send it in but then you won’t be able to send it back either?! Anyways, customer service is horrible, and I’m not usually the type of person to complain like this, but it was so frustrating because they say they’re trying to help you out but the way they do, it just doesn’t make any sense. So after a long conversation of going back and forth, I decided to keep the suit because it’s not worth having to deal with customer service anymore, and hoping one day it will fit.
24. juli 2023
Uopfordret anmeldelse
Besvarelse fra Summer Mae
Dear Rebeca,
We sincerely apologize for any inconvenience caused due to the return issue. Your feedback is highly valued, and we want to clarify our communication regarding the return process.
Firstly, our return policy states that we do not accept separate returns for items purchased as part of a set. As the item you purchased is sold as a complete set and cannot be sold separately, we are unable to arrange shipment for a single Large-sized top, as we cannot resell the Medium-sized top you returned.
We understand your request, and your suggestion is essential to us. We will relay it to the relevant team to improve our return and exchange procedures for a more seamless customer experience in the future. In an effort to address your concerns, we have provided three alternative solutions for your consideration:
1. Please use the free shipping label we provided to return the entire set of products. We will then exchange it for a complete set in the Large size. Additionally, we currently have some products available for separate purchase. If you are interested in any of the maternity tops and maternity bottoms from our mix and match collection, we will be delighted to arrange the shipment as soon as we receive your return.
2. If you are dissatisfied with the suggested tops and bottoms, we will gladly process a full refund for your order, including the shipping fees you paid.
3. If you would like to keep the entire set of Medium-sized items and decide to end the return process, we are willing to offer a $10 refund as compensation upon receiving your confirmation.
We regret that none of the three solutions we provided met your expectations. In response to your feedback, we escalated the matter to our higher authorities, and they have approved to send you a complete set of Large-sized items free of charge. Furthermore, you are welcome to keep the Medium-sized items you have already received. We attempted to send you the detailed information for the new order. However, it appears that you declined to accept our communication. The shipping information shows that the new order has been delivered, and we sincerely hope you receive it without any further delays.
Once again, we apologize for any inconvenience caused and assure you that we are committed to resolving this matter to your satisfaction. Should you wish to continue the conversation, please feel free to contact us, and we will be more than happy to provide further assistance.
Never showed up…
I would love to be able to give a great review, however I’ve never received my order. I have contacted customer support and was told they would get back to me within a day…never heard back from them
Then either. My tracking showed that it left a warehouse less than 10 minutes from my home and then it quit updating and my package has never arrived.
24. juni 2023
Uopfordret anmeldelse
Besvarelse fra Summer Mae
Dear Customer
We apologize for the inconvenience you have experienced with your order. After reviewing your case with the relevant departments, we discovered that your package encountered an unforeseen incident during transit, which resulted in the loss of tracking information.
We have attempted to contact you via email to discuss possible resolutions. However, it seems that our previous email may have inadvertently ended up in your spam or junk folder. We understand how frustrating this situation can be, and we sincerely apologize for any inconvenience caused by this oversight.
Rest assured that our customer service team has been alerted to the situation, and they have reached out to you again. We are eager to assist you and resolve this issue as quickly as possible.
We understand your frustration, and we genuinely appreciate your patience and understanding while we work to resolve this matter. We are committed to ensuring your satisfaction and will do everything we can to make it right.
If you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you.
The swim suit is pretty
The swim suit is pretty. I ordered size M. The top is too small and short is a little big for me. I am 134 pounds and in 12 weeks of pregnancy.
28. juni 2023
Uopfordret anmeldelse
Besvarelse fra Summer Mae
Thank you for your feedback on the swim suit. We apologize for any inconvenience caused by the sizing. We understand that it can be challenging for pregnant women to find the right fit, so we offer a free exchange service for each order. You can initiate the exchange process by visiting our returns center at https://summermae.returnscenter.com/
We want to assure you that we value your feedback and will take it into consideration to improve our product design and sizing options. In addition, we recommend exploring our mix and match collection, where you can find separate tops and bottoms that can be purchased individually. This allows you to create a customized combination that suits your specific body shape and preferences. You can browse the collection at https://www.summermae.com/collections/mix-match.
We appreciate your understanding and cooperation. If you have any further questions or need assistance with the exchange process or selecting alternative products, please feel free to reach out to our customer support team. We are here to assist you and ensure your satisfaction.
Exchange
Edit: customer service texted me directly and solved my issue with getting a return label immediately … really appreciated the service and I love both of my swimsuits they’re just like the pictures, great fit and great quality
25. juni 2023
Uopfordret anmeldelse
Besvarelse fra Summer Mae
Dear Jessica,
We sincerely apologize for the inconvenience and disappointment you have experienced with our customer service. After thoroughly reviewing your concern, we have identified the issue and would like to clarify the situation. Our system records indicate that an email was automatically sent to you from return@summermae.com in response to your return request on June 16th. We have also reviewed our email records and it appears that we did indeed reply to your three emails, providing the necessary shipping label. However, we understand that you have not received these replies, and we sincerely apologize for the miscommunication.
We take your feedback seriously, and we will be reaching out to our email service provider to identify any potential issues that may have caused our replies to be undelivered. It is our priority to rectify this situation and ensure that our email communication is functioning optimally to provide timely and efficient customer service.
Furthermore, upon reviewing your feedback, we immediately took action and attempted to contact you through the provided phone number to address your concerns. Please ensure that your phone is readily available, and we will make every effort to establish contact with you as soon as possible. Rest assured, our customer service team is dedicated to addressing your issues and providing the necessary assistance.
Once again, we apologize for any inconvenience caused and appreciate your cooperation. We value your satisfaction as a customer, and we are committed to resolving this matter to your utmost satisfaction.
Love my new suit!
Love my new maternity suit! My only wish would be to buy separate top and bottom sizes. Overall seems great so far!
21. maj 2023
Besvarelse fra Summer Mae
Dear customer,
Thank you for your feedback regarding our swim suits. We appreciate your interest in being able to order the top or bottom separately, as we understand that everyone's body proportions can vary. We're pleased to inform you that we offer a selection of tops and bottoms that can be purchased individually, allowing you to mix and match sizes according to your preference. We recommend visiting the following link to explore these options: https://www.summermae.com/collections/mix-match
We hope this provides you with the flexibility to create the perfect fit for your unique body shape.
I think the price is a great value
I think the price is a great value! I love the fit and actually felt cute in my new maternity swim suit
2. juni 2023
Uopfordret anmeldelse
Cute swim suits
Cute swim suits! Just wish I could order top only or bottom only as I am different sizes.
22. maj 2023
Besvarelse fra Summer Mae
Dear customer,
Thank you for your feedback regarding our swim suits. We appreciate your interest in being able to order the top or bottom separately, as we understand that everyone's body proportions can vary. We're pleased to inform you that we offer a selection of tops and bottoms that can be purchased individually, allowing you to mix and match sizes according to your preference. We recommend visiting the following link to explore these options: https://www.summermae.com/collections/mix-match
We hope this provides you with the flexibility to create the perfect fit for your unique body shape.
Not the best quality
Not the best quality, and sizes were completely off. No support whatsoever.
25. maj 2023
Uopfordret anmeldelse
Besvarelse fra Summer Mae
Dear Katie Jones,
We apologize for the inconvenience and disappointment you experienced with the quality and sizing of the swimsuits you purchased. We understand that the items did not meet your expectations and lacked the necessary support. We are truly sorry for any frustration this may have caused, and we want to make it right for you.
We are happy to offer a free exchange service for the swimsuits that did not fit properly or meet your expectations. Our customer service team has emailed you regarding the return of the swimsuits, so we kindly request you to check your inbox, including the spam or junk folder, for any messages from our customer service team. They will provide you with further instructions and assist you with the return process.
Regarding the lack of support, we understand how important it is for swimsuits to provide adequate support. We apologize for any discomfort or inconvenience this may have caused. We value your feedback, and we will take it into consideration as we continually work to improve our products and offer better options for our customers.
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. We value your business and look forward to resolving this matter to your satisfaction.
The perfect maternity suit
The perfect maternity suit! Super cute, comfortable and arrived really fast!
27. maj 2023
Uopfordret anmeldelse
Suit is cute and comfortable
Suit is cute and comfortable. I was a medium before pregnancy, and I ordered a large to be safe. The large is slightly big, but I know I will grow into it.
27. maj 2023
Uopfordret anmeldelse
This suit fits so so good
This suit fits so so good! I just got into third trimester and I will be able to wear this suit till the end. Very satisfied!
17. maj 2023
Uopfordret anmeldelse
Highly recommend!
Ordered a bathing suit and it fit too big… submitted an exchange request and once they received my order back they mailed me the smaller size. It fits perfectly and it looks so cute! Great quality too! Highly recommend. You can’t beat the price either!
1. maj 2023
Uopfordret anmeldelse
Recommend purchasing on Amazon instead of through website
Since Summer Mae is sold on Amazon.com, would recommend that anyone who is also a Prime member shop on Amazon so that they can get free returns. Trying on swim swear is basically a must, and to not match the free return capability on Amazon is poor customer service.
18. maj 2023
Uopfordret anmeldelse
Besvarelse fra Summer Mae
Dear Chelsea,
We appreciate your feedback about our return service and apologize for any inconvenience this may cause. We understand that trying on swimwear is essential to ensure the perfect fit and style, so we offer one free exchange service for each order.
However, due to various factors and market fluctuations, we may not be able to align our return policy with Amazon's free returns at all times.
For example, the prices and promotions of our products may vary across different platforms and at different times. This variation is due to factors such as platform-specific agreements, marketing strategies, and market fluctuations. Additionally, there are cost factors involved in providing free returns, such as logistics and processing fees. As an independent brand, we strive to provide competitive prices and attractive promotions for our customers and we carefully consider these factors while balancing the overall affordability and quality of our swimwear.
However, we want to assure you that we are continuously working on improving our services and exploring ways to enhance our return policy. We value your feedback and understand the importance of convenience and customer satisfaction. Your input will be taken into account as we evaluate our options for future improvements.
We appreciate your understanding and patience in this matter. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We are dedicated to addressing any issues promptly and ensuring your satisfaction with our products.
Thank you for choosing Summer Mae. We look forward to serving you again in the future.
I ordered 2 swim suits and never…
I ordered 2 swim suits and never received the second one.
10. maj 2023
Uopfordret anmeldelse
Besvarelse fra Summer Mae
Dear valued customer,
We apologize for the inconvenience caused by the missing swimsuit in your order. We have reviewed your case and would like to assure you that we have contacted you via email to address the issue and find a suitable resolution. We apologize for any confusion or frustration this may have caused and appreciate your patience as we work towards resolving the matter.
Our customer support team is dedicated to providing excellent service, and we are committed to ensuring your satisfaction. Please check your email, including your spam or junk folder, for our message. Thank you for bringing this to our attention, and we look forward to resolving the issue promptly.
Cutest ever
From ordering to receiving, it was fast and easy. But this is the cutest, most comfortable swimsuit I’ve ever had. When I’m not pregnant anymore I’ll be purchasing regular bottoms to go with this top and probably a non maternity suit or 10 from here as well. So impressed!
21. april 2023
Besvarelse fra Summer Mae
Dear Ashley,
Thank you so much for taking the time to share your delightful experience with us! We're absolutely thrilled to hear that you found the ordering process fast and easy, and that the swimsuit exceeded your expectations. Rest assured, we have a wide selection of regular bottoms that perfectly complement the top you purchased. We're glad to hear that you're already planning to explore more options from our non-maternity collection as well. We're confident that you'll find them equally cute and comfortable.
Your kind words and satisfaction truly mean the world to us. We strive to provide our customers with exceptional swimwear that combines style, comfort, and functionality. Should you ever need any assistance or have further inquiries, please don't hesitate to reach out to our customer support team. We're here to ensure your continued satisfaction.
Once again, thank you for choosing SUMMERMAE, and we look forward to serving you again in the future!
Great experience and love my suit
The suit I originally purchased wasn’t a great fit. Customer service was very easy to deal with for the exchange. I’m really happy with the suit I got, the fit, the colors, etc.
For reference I am 29 weeks, 5’4”, 168# and I got a large. I did try this suit in medium originally and it was too small for me. I typically am a medium (140#) when I’m not pregnant.
24. april 2023
Uopfordret anmeldelse
Besvarelse fra Summer Mae
Hello, Liz
Thank you for taking the time to leave a review of our product. We're glad to hear that you're really happy with our customer service and the suit you received. We also appreciate the reference information you provided on your size.
We always strive to provide our customers with high-quality products and exceptional service, and we're happy that we could assist you in finding a suit that fits you well.
Thank you again for choosing our product, and we hope to continue providing you with comfortable and stylish pregnancy wear.
Money had been pulled from my account
Money had been pulled from my account, but I have not received a confirmation or update on my order for several weeks now.
23. marts 2023
Besvarelse fra Summer Mae
Dear Erica,
We understand that you're concerned about your package delivery status. We apologize for any inconvenience this may have caused.
After reviewing your order, we found that your package was shipped on March 23rd, and delivered on March 28. We sent you an email with the tracking number. We also sent you an email with shipping information after reading your comment. However, it is possible that our email may have been sent to your spam folder. Please kindly check your Spam inbox to see if the email is there.
If you're unable to find the package or have any other issues, please don't hesitate to contact us. We'll do our best to help you and ensure that you receive your order as soon as possible.
Thank you for your patience and understanding.
It's 2023 and they don't offer free…
It's 2023 and they don't offer free returns... would never buy from here again.
21. april 2023
Uopfordret anmeldelse
Besvarelse fra Summer Mae
Dear Emily,
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by our return policy. However, we would like to clarify that we do offer a free exchange service for each order. Unfortunately, we are unable to provide free returns at this time due to the cost of processing and shipping returned items.
Once again, thank you for your review. We'll definitely take it into account for future improvements. We appreciate your understanding and hope that you will give us another chance to serve you in the future.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.