Great service, easy to order and the wine cooler is perfect. Appreciate the 10% discount for first time orders too making the price much more competitive. Delivery was within 2 days. Would highly... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Found Subcold when searching for a replacement wine fridge on Amazon UK. Liked the look of the products, functionality, good value pricing and fast delivery compared with the other brand... Se mere
Virksomheden har svaret
This beer fridge is awsome. Came on the day Subcold said it would and really well packaged. Extremely quiet and very quick to get to temperature. Don’t understand some of the negative reviews, they mu... Se mere
Virksomheden har svaret
Quality products and look really smart. Bought the subcold 50L and the 115L in stainless steel and really pleased with the purchase. Super fast delivery and excellent customer service. Not often you g... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺
Kontaktoplysninger
Unit 2, 28 Firth Road, EH54 5DJ, Livingston, Storbritannien
- 01506 440 557
- sales@subcold.com
- subcold.com
4,6
Fremragende
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beer Fridge for my husband’s birthday.
After looking at various fridges on my i pad I decided to purchase the Subcold 60 for my husband’s birthday. I was thrilled when it arrived in under two days and it was so well packed. I was not disappointed as it looks great and the quality is very good, the shelves are strong and it is so quiet when in operation. I am really happy with this purchase.
5. marts 2026
Besvarelse fra Subcold
Dear Mrs McGrath,
Thank you for taking the time to share such a thoughtful review. It’s wonderful to hear that you chose the Subcold Super65 as a birthday gift for your husband and that it lived up to your expectations.
We’re especially pleased that the fridge arrived so quickly, was well packaged, and that you’re happy with the overall quality. It’s great to know the sturdy shelves, stylish look, and quiet operation all stood out to you. It sounds like the perfect beer fridge for the occasion! 🍻❄️
We really appreciate your support and hope it keeps plenty of drinks nicely chilled.
Best Wishes,
Subcold Team
Besvarelse fra Subcold
Dear Customer,
Thank you for your wonderful feedback. We’re delighted to hear that you’re pleased with your refurbished product and that our service met your expectations.
Refurbished units are carefully checked to ensure they meet our quality standards, so it’s great to know you’re happy with your purchase. We really appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
My Beer fridge that was just out of…
My Beer fridge that was just out of warranty stopped cooling ,I messaged Subcold for advice and was supplied with a Compressor overload switch at just £15 and was easy to fit ,It now works,excellent service thankyou
8. marts 2026
Besvarelse fra Subcold
Dear Kim,
Thank you for taking the time to share your experience. We're really pleased to hear that our team was able to help diagnose the issue with your beer fridge and supply the compressor overload switch, and that it was straightforward for you to fit. It’s great to know your fridge is now back to keeping your drinks nicely chilled again 🍺❄️
We always aim to provide helpful advice and practical solutions wherever possible, so your kind words about the service mean a lot to us.
Thank you again for your feedback and for choosing Subcold.
Best Wishes,
Subcold Team
I purchased 2 of the mini fridges for…
I purchased 2 of the mini fridges for my sons for Christmas. The size I got fits in 8 cans of pop and a chocolate bar in the door. They are really trendy and look
Smart on their desks. They are not too noisy so doesn’t disturb sleep! Cans are lovely and cool when needed.
1. december 2025
Besvarelse fra Subcold
Dear Marie,
Thank you for your lovely review. It’s great to hear that the mini fridges made such a nice Christmas gift for your sons and that they fit perfectly on their desks. The 8-can capacity models are designed to be compact yet practical, so it’s wonderful to know they’re keeping the drinks nicely chilled and still leaving room for a chocolate bar in the door too! ❄️🥤
We’re also pleased to hear that they run quietly enough not to disturb sleep while still doing the job of keeping the cans cool when needed. It sounds like they’ve settled in perfectly.
Thank you again for choosing Subcold and for sharing your experience.
Best Wishes,
Subcold Team
Besvarelse fra Subcold
Dear Customer,
Thank you for your review. We're really pleased to hear that your order arrived quickly and that you're happy with the item. It’s always great to know when a product meets expectations and is doing exactly what it should – keeping things nicely chilled ❄️🥤
We appreciate you taking the time to share your feedback and hope you continue to enjoy your Subcold product.
Best Wishes,
Subcold Team
Premium Quality (Quiet) Mini Fridge
A quality mini fridge - drinks chiller yes, but as it goes down to 3°- it is also safe for meat, fish and dairy (should you require...) - unlike a lot of others available. It is very quiet (slightly louder briefly when achieving the required temperature), you can turn off the interior light - it's just an all round competent piece of kit. Despatched in good time, safely packaged for transit. Bought for son's new HMO environment - tested at home....may well buy another... Excellent!
2. marts 2026
Besvarelse fra Subcold
Dear Chris,
Thank you for such a detailed and thoughtful review. We're delighted to hear that you're pleased with the quality of the mini fridge and that the low temperature range down to around 3°C makes it versatile enough for more than just drinks. It’s great to know you’ve found it quiet in operation too, with only a brief increase in sound while reaching the set temperature.
We're also glad you appreciate the practical features like the option to turn off the interior light and the overall design. It sounds like it will be a perfect addition for your son’s new HMO setup, and it’s fantastic to hear you may even consider purchasing another.
Thank you again for sharing your experience and for choosing Subcold. ❄️
Best Wishes,
Subcold Team
Besvarelse fra Subcold
Dear Gillian,
Thank you for your review. We're really pleased to hear that you found the ordering process easy and that your fridge arrived within two days. It’s great to know the service met your expectations.
We really appreciate your recommendation and hope you continue to enjoy your Subcold fridge keeping everything nicely chilled ❄️
Best Wishes,
Subcold Team
Besvarelse fra Subcold
Dear Customer,
Thank you for taking the time to leave a review. We're really pleased to hear that your order arrived quickly and that it was well packed for transit. It’s always great to know everything reached you safely and as expected.
We hope you enjoy your Subcold product and that it keeps everything perfectly chilled ❄️
Best Wishes,
Subcold Team
Great product
Great product. Super fast delivery. Would purchase from this company again 😊
2. marts 2026
Besvarelse fra Subcold
Dear Customer,
Thank you for your kind review. We're delighted to hear that you're happy with the product and that it arrived so quickly. It’s always great to know when both the item and the service meet expectations.
We really appreciate your support and are especially pleased to hear that you would purchase from us again. We hope you continue enjoying your Subcold product and keeping your drinks nicely chilled ❄️🥤
Best Wishes,
Subcold Team
Purchased a refurbished mini fridge
Purchased a refurbished mini fridge, was expecting scratched and major dints as discribed it could have. Two very minor marks, both on side that won't be seen. The rest is in perfect condition
2. marts 2026
Besvarelse fra Subcold
Dear Trevor,
Thank you for sharing your experience. We're really pleased to hear that you were happy with the condition of your refurbished mini fridge and that the marks were minimal and out of sight. We always aim to ensure our refurbished units are in great working order, so it’s lovely to know yours arrived in such good condition.
We hope you enjoy using your fridge and that it keeps everything nicely chilled for you ❄️
Best Wishes,
Subcold Team
Elevated our night time kitchen
Had choice of places to buy from so went direct. Our cardboard packaging was adequate but not amazing, held together by the plastic straps but everything else faultless. No damage done. Little fridge was left for a few hours, and then up and running. We've had it a week and so everything is properly chilled. Start up time is v impressive. We've got no finger marks on ours yet so it looks very classy. Very pleased it can take a 2 litre bottles if you remove the wine shelf. We've just moved house and were short of drinks space, having given up an American fridge freezer. Looks very sharp. In the dark it looks like we have a shop in our kitchen. Delighted though.
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Subcold
Dear Customer,
Thank you for your review. We're delighted to hear that you're pleased with how the fridge looks and how quickly it got everything nicely chilled ❄️
It’s also great to know the adjustable shelving has helped you make space for larger bottles, and that it’s fitting in so well in your kitchen.
We appreciate your feedback on the packaging too and are glad everything arrived safely. Thank you for choosing Subcold.
Best Wishes,
Subcold Team
Fast delivery and quality product
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Subcold
Dear Julie,
Thank you for your kind review! We're really pleased to hear that you were happy with both the speed of delivery and the quality of your product. It’s great to know everything met your expectations.
Best Wishes,
Subcold Team
Delivery was prompt and on time well…
Delivery was prompt and on time well packaged no hassle at all. Perfect.
27. februar 2026
Besvarelse fra Subcold
Dear Customer,
Thank you for your kind review. We're delighted to hear that your order arrived promptly, well packaged, and without any hassle. It’s great to know everything went smoothly. ❄️
We hope you’re enjoying your Subcold fridge and perfectly chilled drinks!
Best Wishes,
Subcold Team
Upgrade drinks fridge!
Decided to upgrade on our (much smaller) mini fridge ❄️
Ordered the Subcool Ace90 drinks fridge for our kitchen. We ordered on a Friday evening & expected to receive the fridge by Monday, as tracking indicated, & as it was the weekend. However, it arrives on Sunday, fantastic!! 🌟
Truly flawless, timely updates & such a good looking fridge. It looks smart and is a perfect fit. We love the light and easy operation.
The only concern is, you can't fill it up otherwise the temperature rockets to 6 (9 at the top). We had to take a lot of bottles and cans back out as the drinks were just chilled, not cold! This is a pity as you're losing a good portion of the fridge, which kind of defeats having a bigger fridge.
However, so far so good, but I'm not liking the terrible reviews on Google. I truly hope we do not face these problems. It's a lot of money to lose. I am normally very on it with reading reviews first, but only read them on the Subcold site (my bad).
The box arrived battered and wet, my husband took the delivery as the courier (DPD) just dropped and left. It was not easy for my husband to get it up the steep step.
The bottom of the box just fell out as he attempted to pick it up? I'm not sure what this fridge had been through but I hope it's not damaged it in any way. Time will tell but I hope it's guaranteed.
For anyone with a problem, no customer service, replacement, refunds, there is always a very useful online ombudsman called Resolver. I've used about 10 times when dealing with consumer issues, and have always won. Hoping we don't need to use this 🤞
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra Subcold
Dear Customer,
Thank you for sharing your detailed feedback and for choosing the Subcold Ace90 for your kitchen. We’re really pleased to hear you’re enjoying the design, lighting, and easy operation, and that it arrived earlier than expected. ❄️
We’re sorry to hear about the condition of the outer box and the experience with the courier. We also appreciate your note regarding temperature when the fridge is fully stocked. For best performance, it’s important to allow some space between bottles and cans so air can circulate properly inside the fridge.
Best Wishes,
Subcold Team
My sister bought a fridge directly from…
My sister bought a fridge directly from them and it came without a key, needed as she's locking her medication in there, there's no identification on the lock so I couldn't even go to the local locksmith to get a key cut and when she emailed subcold they didn't respond, I certainly won't be shopping there again as I had to waste money buying a key from then that should have been supplied
26. februar 2026
Besvarelse fra Subcold
Dear Customer,
We’re very sorry to hear the fridge arrived without a key, especially given it’s needed to safely store medication. We completely understand how frustrating this must have been and apologise for the inconvenience caused.
Please ask your sister to email us at Sales@subcold.com with her order details so we can look into this and help resolve it as quickly as possible.
Best Wishes,
Subcold Team
Fast delivery great product
Fast delivery great product, have had other brands before, but this one is the best, keeps my sons drinks and snacks nice and chilled thank you
18. februar 2026
Besvarelse fra Subcold
Dear Customer,
Thank you so much for your fantastic review! We’re delighted to hear that you’re pleased with the fast delivery and that the fridge is keeping your son’s drinks and snacks perfectly chilled ❄️🥤
It’s especially great to know you’ve tried other brands before and feel this one is the best – that really means a lot to us. We truly appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
Good choice
Everything was as advertised. Prompts delivery, clear instructions, free magnetic bottle opener was today touch.
Size and capacity what I was longing for at reasonable price.
23. februar 2026
Besvarelse fra Subcold
Dear Hugh,
Thank you for your 5* review!
We’re so pleased to hear everything was exactly as advertised and that you were happy with the prompt delivery and clear instructions. It’s great to know the free magnetic bottle opener was a nice little touch too — we like adding those extra details 🍻❄️
We’re especially glad the size and capacity are just what you were looking for, and that you feel it was good value for money. That’s exactly what we aim for.
Thanks again for choosing Subcold — we really appreciate your support.
Best Wishes,
Subcold Team
Besvarelse fra Subcold
Dear Matthew,
Thank you for your kind 5* review!
We’re delighted to hear you’re pleased with the quality of your product and that it arrived on time. It’s always great to know everything went smoothly from order to delivery.
We really appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
Damaged on arrival
Damaged on arrival - diabolical customer service forcing me to enlist the help of my payment provider.
24. februar 2026
Besvarelse fra Subcold
Dear Mr Grills,
We’re very sorry to read your review and would like to clarify the situation, as some of the points raised are not accurate.
We certainly did not force you to seek assistance from your payment provider. When you contacted us, we simply asked for further details and images so we could understand the issue properly and offer the most appropriate support. Upon reviewing the information provided, it became clear that the damage to the unit door occurred after the door reversal had been carried out, and was not present on delivery.
Despite this, and as a gesture of goodwill, we offered to send a replacement door free of charge to resolve the matter quickly and without inconvenience. Unfortunately, a chargeback claim was then initiated before we were able to complete this resolution.
We always aim to be fair, transparent, and helpful, and it’s disappointing to hear that you felt your experience was otherwise. Should you wish to resolve this directly, we remain open to communication and would be glad to assist further.
Best Wishes,
Subcold Team
Mini Fridge turning into a freezer
My son got a 4L mini fridge for Xmas, it quickly started freezing over at the back and freezing the items in there. Currently discussing with customer services, their options were;
move it somewhere warmer
it's normal as it's not frost free
Don't put things near the back of the fridge
not willing to accept that a Fridge should be not be a freezer. Not using half the fridge because it's freezing everything, seems like a cop out.
After telling them its in a warm bedroom, they're saying it's too hot and the fridge is now over working.
Really not happy with the customer services response. currently have to defrost it and start the process all over again.
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Subcold
Dear Customer,
Thank you for taking the time to share your experience, and we’re really sorry to hear how frustrating this has been for you.
The 4L mini fridge your son received is a small thermoelectric unit rather than a compressor fridge, and it is not auto-defrost or frost-free. Because of how this type of cooling system works, it’s normal for ice to form on the back plate ❄️, particularly if items are placed directly against it or if there is moisture inside the unit. The back panel is the cooling element, so it will naturally be much colder than the rest of the interior.
These compact 4L models are designed primarily for keeping drinks and small items cool rather than functioning in the same way as a full-sized kitchen fridge. They work best within a recommended ambient temperature range and in dry, well-ventilated indoor rooms. If the surrounding temperature is too cold (such as in unheated rooms) or too warm, the unit can struggle to regulate efficiently, which may result in excess condensation or heavier icing. This is outlined in the product guidance, but we completely understand that it can still be disappointing if it doesn’t meet expectations in practice.
Regular manual defrosting is required with this type of mini fridge, and ensuring items aren’t touching the back plate helps prevent freezing. We appreciate that this may feel inconvenient, and we’re sorry if the explanation from customer service came across as dismissive — that certainly wouldn’t be our intention.
If you’d like, please do continue the conversation with our support team so we can review the situation in detail and make sure everything is functioning as it should.
Best Wishes,
Subcold Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.