SubaruPartsDeal.com Anmeldelser 343

Prompt service; good prices

Easy to use website, seamless order process and competitive pricing keep me coming back.

You sent the wrong part number

Responsive
Shipping
Quality of parts

Great correct part that fixed my problem.

Delivered on time and the right spare parts.

The part I ordered was exactly as described and as shown on the drawing for my car's year, make and model. It was packaged well and was undamaged upon arrival. The fit and function was per OEM design.

My windshield visors both broke. I ordered and received replacement parts identical to the originals. A little pricy, but isn't everything?

great prices ,fast shipping and a wide variety of parts

Would leave less than one star if possible. Ordered three part numbers based on their part lookup. Two were right one was wrong, they would not return the item because I had taken it out of the bag. When I asked how I would know the part was wrong without opening it they hung up on me. If you value any degree of customer support don’t buy here.

Received a used part. I could tell it was used because the clip to install it was bent and damaged. There were also marks on the part, consistent with having been previously installed. The part also had the same issue as the part that i was trying to replace. I submitted an rma request — rma took about a week to get back to me. They requested pictures and then told me based on the pictures the part was not used (even though the pictures clearly showed damage — and the fact that testing the part for quality cant be done with pictures). I ended up filing a dispute with my cc company. I will be avoiding this company in the future.

Edit: The RMA team is not the same as whoever replies to these reviews... This morning I received an email saying I was not eligible for a return because the part was electronic. There was no response to the fact the part was used and defective. This company operates on the principle that the customer is uneducated and wrong.
All I wanted to do was fix my car. Not get taken advantage of by a bunch of grifters.

Received the parts and they worked out fine. Job completed with no problems. Would have been 5 stars, but right after placing the order, I realized I needed one more part. I called to add that part and was told by a lady, I would have to order separately and pay additional shipping. So I decided I did not really need that part. from 5 to 4 stars.

The website is easy to navigate and the labeled parts diagrams for the area of the car being repaired helps ensure the right part is ordered. Pricing is always competitive, and even more so during promotions.

I received the OEM bolts that I wanted they were individually labeled and raped. Great quality control

Part arrived at the time frame expected. It fit perfectly and the price was good. My only complaint was that the box had been torn open on each end by the time it arrived at my door. After careful inspection, I decided to keep it.

Great prices,

Great prices, parts in stock, never any problems

Order was processed & shipped faster than Amazon! Genuine Subaru parts fit perfectly.

Piece did not fit.