SubaruPartsDeal.com Anmeldelser 343

TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

No real complaints, except that the chrome handle was not available anymore and was replaced by a black handle. Now my car has two non-matching handles.

Bedømt til 5 ud af 5 stjerner

Perfect fit and original Subaru part. Now I can rest in comfort that a great original part is working under the hood of my Subaru. Thanks guys as shipping was quick and painless too. Will only buy fr... Se mere

Bedømt til 4 ud af 5 stjerner

Ordered a replacement fog light assy for a 2016 Forester. Got what I needed quickly for reasonable cost. Had a little trouble determining specifics re assemblies, kits, some side-specific, some not.... Se mere

Bedømt til 5 ud af 5 stjerner

Easy to navigate and found the right part immediately. Purchased, shipped, installed and car goes "vroom" like it should.

Virksomhedsoplysninger

  1. Bilreservedelsbutik

Skrevet af virksomheden

Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.

Skrevet af virksomheden


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

343 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

I’ve learned my lesson

I’ve used these guys a few times.

Good price and prompt shipping.

The problem comes when there is an issue. They state 24 to 48 hours to respond to an RMA request.

The part arrived very poorly packaged, and damaged in shipping. After the initial contact and a 2 day wait, I sent them pictures showing the damage, as they requested. Doesn’t make sense to wait 2 days for pictures, could have been done as part of the first message. They are very slow to respond and we are now a week into this and I’m just now heading to FedEx to return.

I finally called and asked for a refund instead of a replacement part, just because I don’t want to go through another week to ship it back, followed by another week to get the new one and hope it’s not damaged. They were very snippy on the phone and acted like my time doesn’t matter to them. They stated they had already changed my request from replacement part to refund. That would’ve been nice for them to tell me, before I spent time calling them to ask.

Driving two hours round-trip to the nearest dealer now is starting to make sense. And the difference in price will likely make sense after being spoken down to on the phone.

Edit: In response to their comments about the wrong reference numbers, etc, as I type this I can’t even see any record of a reference number.

Just refund my money. I have the tracking number from FedEx. The return arrived Tuesday. No response from you within your own system. But you respond here?! Give me a break. Your own policy says 3-5 business days once the return hits your doorstep. This is day three. Make me proud and stop trying to say I’m not your customer. You have my email attached to this review and it’s the same email attached to the order. Just fix the problem and focus on customers instead of reviews.

Edit: Copy and paste directly from the subject line of your email. I’d post a screenshot but Trust Pilot won’t let me: SubaruPartsDeal.com - Your Order VS36172092 RMA Request

FedEx tracking number 870061898321

This isn’t something I just decided I didn’t want after all! You sent me a MANGLED part. I sent you the pictures and you sent me a shipping label for free, so you know it’s something you should take care of. Then after dealing with you on the phone I was upset enough to take up all this time to write an honest review and you come back and try to say I’m lying!

We are now two weeks from the time that I gave you my money. This isn’t even that expensive. $77.00. What’s your cost? How much did the return shipping cost? Why wouldn’t you just apologize for the inconvenience and issue a refund? Then file a claim with USPS? This was a $345 order. You could just fix the issue and I’d use you again…….we’ll always have a Subaru that needs to be maintained.

24. marts 2026
Uopfordret anmeldelse
SubaruPartsDeal.com-logo

Besvarelse fra SubaruPartsDeal.com

Thank you for your feedback.
We sincerely apologize for the inconvenience you have experienced.
We take all feedback seriously and strive to improve our customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may look into your concerns further.

Edit:
It has appeared like the reference number provided is not one of our order numbers. It has been a few days since we requested more information, we understand how busy every customer is and we value your time. We strongly urge you to provide order information so we may investigate and assist you further. Thank you!

Edit 2:
Thank you for providing the order number so we could look further into the case. We are terribly sorry for the confusion, and we understand that receiving an item in anything less than expected condition can be frustrating, our timeframe for inspecting the delivery is 5 business days. We have escalated the case and will try our best to process as refund as soon as we can, thank you for your understanding.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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