Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I said in my first review, I was worried that it was one of those scam websites. Since my first I have kept ordering, six months in now. Few small problems I had were quickly resolved and orders als... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ware nach wenigen Tagen erhalten. Der Wirkstoff funktioniert. Bezahlung mit Kreditkarte möglich. Wäre interessant zu wissen , welche Qualität sie liefern. Labortests habe ich keine vorliegen. Sche... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

They were responsive and supportive. Shipment was properly prepared as I requested and sent in a cool package. This was my first order with them and I will order again. I ordered different products... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I've tried other companies before, but their products didn't produce any results, which makes you wonder if they're even valid. With this company, the results are clearly positive—that's the reason I... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Biokemisk laboratorium

Skrevet af virksomheden

Suaway Lab Research is a company that specializes in producing and supplying high-quality peptides and biochemicals. We take great pride in offering a wide range of options to our clients, and we're able to supply peptides at any level of purity to meet their specific needs. We understand that each project is unique and requires a tailored solution, which is why we also offer the ability to customize peptides that may not be available in our catalog. Our ultimate goal is to provide our clients with the highest quality products and customer satisfaction. At Suaway Lab Research, we have a strong commitment to quality control and customer service. We've invested heavily in our facilities and processes to ensure that our peptides are of the highest quality, and our team is dedicated to providing outstanding customer support to ensure that our clients receive exactly what they need. With our wide variety of peptides and customizable options, we're confident that we can provide solutions to even the most complex peptide needs.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

414 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Ordering ease and product quality is…

Ordering ease and product quality is great. Prices run a bit higher than the norm, however. I was also charged an extra $8 for reasons unknown, which is a bit troublesome. Also, ordering over $1k worth of product and not receiving free shipping is poor form.

5. juni 2023
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Dear customer, Thank you for taking the time to leave a review. We're glad to hear that you found our ordering process easy and were satisfied with the quality of our products. Regarding the extra $8 charge, we assure you that we did not add any additional fees to your order. It might be worth checking with your bank, as this could potentially be a bank fee or related to currency conversion if applicable. We noticed that you had requested a discount on certain products. In response to this, we sent you a coupon for a 15% discount. However, it appears that these specific products were not included in your order. If you still wish to purchase these items, the coupon remains valid for your use. We appreciate your feedback and hope to serve you again soon.
- Suaway Team

Bedømt til 5 ud af 5 stjerner

Great quality.

Fast delivery and great quality ,will definitely be buying more .

30. maj 2023
Uopfordret anmeldelse
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Thank you so much for your positive review! We look forward to serving you again in the future. - Suaway Team

Bedømt til 5 ud af 5 stjerner

Wide range of great products

Suaway has an extraordinary range of products, therefore I no longer use any other vendor anymore.
Orders are packaged and handled with great care, and shipped very fast.
I can recommend Suaway without any hesitation.

17. maj 2023
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Thank you for your positive review! We're delighted to hear that you appreciate our wide range of products. Your recommendation means a lot to us. Thank you for choosing our company - Suaway Team

Bedømt til 4 ud af 5 stjerner

One of the few companies offering…

One of the few companies offering actual doses per 1 or 2 prays, instead of selling something with a clinical dose recquireing the entire bottle.

It IS more expensive on an McG per McG basis in most cases, but who wants to spray 30x of a peptide twice a day.

One problem I have with all these stores is the selling of structures that are to heavy and dence (Daltons/molecular density) to be absorbed by the mucosal lining.

Some as low as 5 to 30 percent bioavailability nasal vs SubQ close to a hundred at a lower price.... Just don't sell a nasal mist version OR as with other stores oral version which such a long peptide structure it will be broken down in the stomach.(bpc acetate as an example, you need arginate for better oral bioavailability and SNAC for even better and longer absorbtion and blood stability)

So without access to better. A must. But if you have compounding pharmacie like in the US. Save your money.

18. maj 2023
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Thank you so much for taking the time to leave us a 4-star review. We truly appreciate your thoughtful and detailed feedback. It's customers like you who help us to continually improve and refine our products and services. - Suaway Team

Bedømt til 5 ud af 5 stjerner

Very fast shipping

1. februar 2023
Uopfordret anmeldelse
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Thank you for taking the time to provide us with your valuable feedback. We greatly appreciate your kind words regarding the shipping speed of your recent order. - Suaway Team

Bedømt til 5 ud af 5 stjerner

Actually the best Page if you looking…

Actually the best Page if you looking for special Supplements. All,Products are research based. Delivery fast and safe

21. marts 2023
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Thank you so much for your recent feedback regarding our company and the products you purchased. We greatly appreciate your kind words and are thrilled to hear about your positive experience with us. Suaway Team

Bedømt til 5 ud af 5 stjerner

Good Service !

1. maj 2023
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Thank you for taking the time to leave us a review! We're glad to hear that you had a good experience with our service. - Suaway Team

Bedømt til 5 ud af 5 stjerner

Great Product & Service

Great selection of product, ease of ordering and payment, brilliant delivery service 😀

25. april 2023
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Thank you for the positive review! We are glad to hear that you found our product selection great. Thank you for choosing us! - Suaway Team

Bedømt til 4 ud af 5 stjerner

My experience with Suaway, after doing a bit of research and contacting their support.

Well, to start of my review - I want to inform that I have deleted my previous review that was related mostly to the email that they didn't respond to twice. For the explanation, they found my mail in spam folder and they just couldn't find it. After addressing it on Trustpilot, they immediately gave an answer. I had many questions, I did detailed research, but I had hard time deciding whether to order few products from this vendor. Finally, I made my mind and decided to give them a try.

I want to keep my review very detailed, as I suppose many could use some of the information (you can expect a very long wall of text) - as for now, we don't have many European vendors, so we have to choose carefully who to trust as we want the products to be legit and not some fake and cheap ones.

The email that I sent to them was rather important (content of it), as it would explain some of the things and inaccuracies that I will later mention about. So back to it:

- As for the 1st thing that I found suspicious --> POTENTIAL fake reviews. Many accounts could be found with positive opinions about Suaway. Their accounts were freshly created with no comments at all. They were posted quite a long ago, but they are still there. As a side note, you can find one comment with decent amount of upvotes relating to that Suaway products gave nothing but a headache. In that case, support responded to me that they know this guy and the reason why this post was created was because they didn't want to accept some kind of offer. As an opposing argument, we can also find some legitimate accounts with positive reviews and many more comments on their profiles, so it's very individual approach whether who you want to trust.

- Next thing, lack of 3rd party lab testing. It is really a major thing nowadays. I guess, I don't really have to explain that. I received information from support, that they do HPLC and MC testing in-house, but even so it would be good to provide some kind of document and confirmation of testing for the customer, as there isn't any for now. Even if you want to keep it simple with in-doors testing, then providing such testing results bring really great value. At least from my own perspective.

- Minimum order of 195€. I mean, yeah. I am very skeptical about this one. Relating to their response (quoting) "We fully understand your concerns. The decision to set the minimum purchase limit was taken a few months ago to simplify logistics and contain costs. It had become quite problematic to manage many orders of a few tens of euros. For this reason, even if reluctantly, we had to make this decision!" That is okay for regular customers, but for a new customer who would want to verify purchased products it can be a hard decision to make.

- Inaccuracies about company addresses, countries, social medias, website icons, redirections and more of it. Few examples: flag for english language is set as for Italy, no flag icons for other languages and changing language does not affect description. As you are based in Italy, I would also assume that you would have option for italian language, but I couldn't find it there. Service for youtube does not exist and redirects you again to the main page. Also for other social medias, they are very rarely updated and images posted there are not very high quality.

And now getting to the products review. For the first purchase I have decided to buy some of those that I know how they work on my laboratory guinea pig. First of all, packaging was excellent and professional - products came in two separate bags, one of them was heat resistant. And in the heat resistant one, you could find peptides with a freeze-gel. My honest opinion, the best packaging I have ever received with peptides.

For the bottles (black bottles - sprays) I kinda dislike them, as you have a hard time checking how much of the content has left through the black tint. Label on them, came in with stains. Don't know if that would be caused by unfortunate leakage (hardly doubt it) or other factor, but they just came with stains on label. I also found that the smell of plastic solution and spray caps is not very pleasant to the point where it would be better to completely transfer content of spray to another separately prepared empty spray. And speaking of peptides content, I believe I received legitimate ones.

Two phrases above are just my individual preference, so treat it with a grain of salt.

Overall, that's all I was able to write about Suaway. That was quite a long road from contacting your support to the first order :D I have to give 4/5 score, because I can't ignore cons that I have listed above and I hope that both Suaway and customers for both sides can find some useful information in this review.

Will I order again? Yeah, probably :)

17. april 2023
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Dear Customer,
Thank you for taking the time to write such a detailed review of your experience with us. We apologize for the inconvenience caused by our previous lack of response to your email, and we're glad to hear that it has been resolved.
We appreciate your thorough research and understanding of the importance of choosing a trusted vendor for legitimate products. Regarding your concerns about potentially fake reviews, we can assure you that all our reviews are from real customers who have purchased and used our products. However, we will continue to monitor our reviews and take any necessary actions to maintain transparency and authenticity.
We understand the significance of third-party lab testing and are currently working on providing our customers with such documentation. We hope to have this available in the near future.
We understand that our minimum order amount may be inconvenient for new customers, but it was a necessary decision for us to simplify logistics and contain costs. We hope you can understand and appreciate our efforts to maintain affordable prices for our products.
We apologize for any inaccuracies on our website and social media accounts. We will address these issues and ensure that all information is updated and accurate.
We're glad to hear that you were satisfied with the packaging and quality of our products. We appreciate your feedback on the black bottles and label stains, and we will work to improve these aspects of our product packaging.
Thank you again for your honest and detailed review. We value your input and strive to improve our services for all our customers. We look forward to serving you again in the future.

Best regards - Suaway Team

Bedømt til 5 ud af 5 stjerner

100% SAFE HERE + Professional service = Outstanding !!

Outstanding experience & Good pricing !!

PROFESSIONAL service - answered questions quickly & throughly, the staff was willing to go the extra mile to assure 100% satisfaction ! They even checked back with us to make certain we were happy and our questions were answered.

Easy order process and our order arrived fast with quick shipping !

Friendly, HELPFUL & Highly RECOMMENDED … COMPLETELY TRUSTWORTHY !

11. april 2023
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Thank you for taking the time to leave a review. We are thrilled to hear that you have had positive experiences with our customer service. - Suaway Team

Bedømt til 5 ud af 5 stjerner

Green service and great communication…

Green service and great communication 😃😃

4. april 2023
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Thank you for taking the time to leave a review. We are thrilled to hear that you have had positive experiences with our customer service. We appreciate your feedback and look forward to serving you again in the future! - Suaway Team

Bedømt til 5 ud af 5 stjerner

Great products, even better customer service

I have ordered multiple times. Always had positive experiences with their products. It is hard to find reliable labs these days. Every product ordered yielded the expected outcome, on every occasion. Their customer service is very effective, they answer emails quickly and shipping is fast.

I had an issue with one of the products (it probably suffered damage during transit) and after consulting with their team they offered me a voucher of the value of the product in discussion. The problem was solved in a matter of a couple of days.

Suaway is my go to lab for both excellent quality and professionalism.

27. marts 2023
Uopfordret anmeldelse
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Thank you for taking the time to leave a review. We are thrilled to hear that you have had multiple positive experiences with our products and customer service. We understand how important it is to have reliable labs, and we strive to provide our customers with high-quality products that consistently yield expected outcomes.
Thank you again for your kind words and for making Suaway your go-to lab. We look forward to serving you in the future. - Suaway Team

Bedømt til 5 ud af 5 stjerner

Great products

Great products. Fantastic website. Thanks Guys, keep it up.

26. marts 2023
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Thank you so much for the positive feedback! We're thrilled to hear that you think our products are great and that you find our website fantastic. We appreciate your support and encouragement, and we will certainly strive to maintain the high standards that you've come to expect from us. Thanks again! - Suaway Team

Bedømt til 1 ud af 5 stjerner

I am very satisfied

16. marts 2023
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Hi, we're glad to hear that you're satisfied with our services. However, we'd like to point out that you made a mistake by selecting only one star instead of 4-5 stars, which usually indicates a high level of satisfaction. For this reason, we kindly ask you to correct your mistake, as it could unfairly damage our reputation. Thank you in advance. - Suaway Team.

Bedømt til 4 ud af 5 stjerner

Great shop but beware the leadtime

The shopping experience was pretty straight forward and the shopdesign is great and informative about the product but I would have preferred if the leadtime would have been a bit more visible since all I could find was somewhere buried on the "about us" page

27. februar 2023
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Thank you for your feedback on your shopping experience. We apologize for any confusion regarding the lead time for your purchase, and we appreciate your suggestion about making it more visible. We will definitely take this into consideration as we continue to improve our website. Thank you for choosing to shop with us! - Suaway Team

Bedømt til 3 ud af 5 stjerner

Products let down by very slow…

Products let down by very slow preparation and dispatch.

Latest order took a week after payment before the product label was even ready (a sign that the products are finally prepared) then OVER A WEEK OF TRANSIT for a destination usually 2-days away from fast courier.

Any extra in quality you expect from Suaway products is negated because the peptides sitting and degrading in random shipping locations for over a week due to the slow delivery.

Edit after reply by Suaway: shipping method chosen was "2-5 days". It's 10 days so far since ordering and package has not even arrived in the destination country. Caveat emptor.

Final edit: arrived after 11 days. Well-packaged. It's a shame it's let down by prep/delivery delays.

14. marts 2023
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Dear customer, we apologize for your disappointment, but we would like to remind you that it was your choice to use an economy shipping method. If you wanted to receive the products more quickly, you should have used the express shipping by air, just like you have done in the past. All other orders were delivered within 2-3 days. Unfortunately, sometimes it is not a good idea to save on shipping costs, and it is normal for an economy shipping to be slower than an express shipping. Therefore, since we are not responsible for your dissatisfaction, we kindly ask you to reconsider your review. We still hope to have you as one of our valued customers. Sincerely - Suaway Team
.
Edit after reply by customer:
.
Dear customer,
We understand your disappointment, but as specified in the "Terms and Conditions" section, we cannot be held responsible for the courier's delay as it is an event that we cannot control or manage directly. In cases of lost packages, incorrect deliveries, or errors in product shipments, our policy is to resend the merchandise to our customers free of charge. In this case, please understand that the package was picked up by the courier on March 8th, as you can see from the tracking information. Delivery times refer to business days, and in this case, March 11th and 12th were Saturday and Sunday. By calculation, your package has been in transit for 4 business days as of March 14th.
Additionally, we shipped the package with a cooling pack, and even when its effect wears off, at the current low temperatures, the peptides do not degrade because they are very stable.
We thank you for being our long time customer and if you would like to continue to be one we will greatly appreciate your decision.
Best regards,
Suaway Team

Bedømt til 4 ud af 5 stjerner

Experiencia y paciencia

Información técnica. Atención perfecta. Productos aparentemente ideales.
Todo pendiente de estudios doble ciego.

27. februar 2023
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Thank you very much for your 4-star review - Suaway Team

Bedømt til 4 ud af 5 stjerner

Correct et rapide

Dommage que l'on doive acheter pour un montant d'achat total élevé pour pouvoir se faire livrer.
Le prix du shipping, lui, est correct d'autant qu'il était très bien emballé (avec cool pack)
Sinon, c'est un bon service.

29. september 2022
Suaway Lab Research-logo

Besvarelse fra Suaway Lab Research

Hi Serge, thank you for your feedback! We understand your disappointment with the shipping costs. We could honestly offer cheaper shipping but it would be slower and less reliable and we are sure that it is not what our customers would like. We ship products that need to be delivered as soon as possible and currently DHL express is the best service. - Suaway Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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