Studiounov Anmeldelser 3

Wir haben 2 Zipper und eine Jogginghose bestellt. Sie entsprechen überhaupt nicht der dargestellten Qualität und sind keinesfalls das Geld wert. Wer solche Qualität möchte, kann direkt bei T.... bestellen und wahrscheinlich mindestens 50% des Geldes sparen.
An sich alles kein Problem, es gibt ja ein Rückgaberecht.... Aber leider antwortet dort niemand auf Emails und somit bleibe ich auf den völlig überteuerten Klamotten sitzen...
Ich kann diesen Shop nicht empfehlen und werde sicher nie wieder dort bestellen.

I bought a tracksuit from the website. When I received the order, it was nothing like what I had ordered. I sent several emails but never received a reply.

I am extremely disappointed with my experience with Studiounov and would strongly advise against ordering from them.

My tracksuit arrived in two completely different shades of green, which looks nothing like what was shown in the pictures. On top of that, the material is very poor quality and feels cheap. The jeans I ordered are just as bad – they have a very strange, almost sticky texture that makes them uncomfortable to wear.

What’s even worse is the customer service: the return email address listed on their website doesn’t even exist. Their support team initially replied to my messages, but as soon as I tried to return the items, they completely stopped responding – despite me sending six emails.

Out of frustration, I tried contacting them on Instagram, only to be immediately blocked.

Overall, this feels highly unprofessional and unreliable. I strongly recommend not ordering from this company.