Concern about some booking systems. Directly on PC works fine, via mobile is a concern. On Mobile, payment process confirmation crashed, no booking but have taken funds and not yet refunded. W... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Franz(hope correctly spelt) did help find a cheap flight with a suitable baggage allowance for myself, wife and daughter. We got our tickets within few hours through email . The tickets and luggage al... Se mere
My first time booking with studentuniverse was a nightmare. I don’t see myself recommending someone. For first timers you have to have a heart otherwise you will have mental health issues . Unfortun... Se mere
Absolutely awful must be banned total headache hidden charges worst of all imagine u have to talk to customer service based in Philippines. Ridiculous English alao i wasnon phone 2 hours still zero... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
StudentUniverse is one of the world's leading travel booking sites for students and young adults under 26. We’re partnered with more than 90 airlines including Virgin Australia, American Airlines, Air China and more to give you exclusive student flight discounts that can’t be found anywhere else. On top of that, we also offer frequent promo codes to make your flight the cheapest it can possibly be. A little history: we launched the site in the US in 2000 and students liked us so much that we were acquired by Flight Centre Travel Group in 2015 and we expanded into Canada in 2020.
Kontaktoplysninger
9th Floor, CI Tower, St Georges Square, KT3 4TE, New Malden, Storbritannien
- 44 203 943 5222
- assist@studentuniverse.com
- studentuniverse.co.uk
3,5
Middel
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 40 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
able to book a competive priced fare
Although the WEB site was a bit tricky, it allowed me to succesfully book the fares that was promised by carefully reading and searching each page to make sure I was not signing up for something that I did not want. In that respect it was a good outcome and so a good experience to be able to book a competive priced fare with a medium level of difficulty.
3. april 2025
Besvarelse fra StudentUniverse UK
Hi there,
Thank you for your feedback!
Student Universe
My flight ticket was canceled at the…
My flight ticket was canceled at the last minute...
1. april 2025
Besvarelse fra StudentUniverse UK
Hi there,
We are sorry to hear about your experience. Unfortunately, we have no control over the changes and cancellations imposed by the airline, but we do our best to accommodate in the event of a cancellation.
Student Universe
Very helpfull ,Highly recommend
23. marts 2025
Impressive service
Great price on the Brisbane London return flight. I was nervous using them as I had never used them in the past. But everything went very well, and the e-tickets were issued less than an hour with Qatar Airways. Others sometimes take a day or two. So I'm impressed with the price transparency and quick turnaround. Thank you 😊
28. marts 2025
Easy to Navigate the Site
It was Very simple to use and I had no issues when booking my flights.
26. marts 2025
wha great sitet
what can i say it was so easy to use a the price was great would recomemd to anybody that this site is a winer
all the best Stuart
24. marts 2025
Easy to check flights and book
23. marts 2025
So far good
So far good. Easy to book and reasonable price. I can't review the trip until I have completed the journey though.
21. marts 2025
Great experience all round
18. marts 2025
No accountability or response from Support Team
I called the support line to confirm whether there would be one piece of carry-on luggage included within the price of a ticket as there was no information or indication on the website. The support worker confirmed that there was carry-on luggage included. However it turned out that the luggage was not included and the ticket also did not allow for the add-on of carry on luggage. I've called and emailed and waiting for a response but I've received no help for over a month. There is no response or accountability from this team and they say they provide discounts on tickets but it's actually the same as the airplane provider.
8. februar 2025
Great deal on a flight ticket
Great deal on a flight ticket, even though I'm not a student - was a bit hesitant because I didn't know the company, but ultimately no troubles at all - would recommend
6. marts 2025
Really good 👍
18. marts 2025
My ticket just cancelled five minute…
My ticket just cancelled five minute left for my boarding the reason that they didn’t proceed my ticket
13. marts 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.