My experience with Student.com was excellent. I’d like to give special thanks to Olivia, who was very responsive and patient, answering all my questions and making the booking process smooth and reass... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had some challenges with my booking, but I want to highlight how incredibly helpful Suzi from Student.com was. He took the time to follow up with me, checked in regularly, and made sure everything... Se mere
Virksomheden har svaret
9:33 student.com Cuéntanos más sobre tu experiencia... Lee nuestras Directrices de Uso para autores de opinión se puso en contacto rápidamente con migo para ofrecerme varias opciones según nuestr... Se mere
Virksomheden har svaret
As an international student who received my visa quite late, I am very pleased with student.com for attending to my needs and ensuring I am able to get an accommodation on time at Dublin Nest. I am al... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Student.com
Skrevet af virksomheden
Student.com - Find your perfect home
Skrevet af virksomheden
- We are here to help you find your perfect home away from home at university.
- With over 1.25 million student beds listed in 500+cities and over 135 countries, we are here to find your student accommodation no matter where you want to study.
No Hidden Fees, No Charges
Here to help you every step of the way
No hidden fees, no charges, Student.com provides a totally free service to help you every step of the way when booking your student accommodation.
Kontaktoplysninger
124 City Road, EC1V 2NX, London, Storbritannien
- 0800 652 4582
- contact@student.com
- student.com
4,7
Fremragende
3 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dinesh Karthik was very responsive
Dinesh Karthik was very responsive, friendly, and helpful for us
he help us to find accommodation for our son, he help to find the accommodation suitable with our budget
thanks dinesh!!
5. maj 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
It's great to hear that Dinesh provided such helpful and friendly assistance in finding accommodation for your son within your budget. I'm glad he was responsive and made the process smoother for you. If you have any more questions or need further assistance in the future, don't hesitate to reach out.
We really appreciate to Dineshkarthik…
We really appreciate to Dineshkarthik for his help to find my children accomodation in Sydney Australia. Very helpfull, quick response. I was able to contact Dinesh anytime even during night time. Thank you Dinesh... 👍👍👍
5. maj 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
I'm delighted to hear that Dinesh provided such helpful assistance in finding accommodation for your children in Sydney. It's wonderful that he was responsive and available to assist you, even during nighttime. If you have any more questions or need further assistance, feel free to reach out.
Thank you Kiara
I would like to express my sincere gratitude to student.com and Kiara for their help in providing insightful and timely response in assisting my brother in getting a student accommodation in Melbourne Australia. Although we ended up taking on another offer but their outstanding customer service is greatly appreciated. Thanks so much!
24. april 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
Thank you for sharing your experience, and we're glad to hear that Kiara and Student.com provided insightful and timely assistance in helping your brother find student accommodation in Melbourne. We understand that circumstances may change, and we appreciate your acknowledgment of their outstanding customer service. If you or your brother ever need assistance in the future, please don't hesitate to reach out.
Received really good help from my agent Dineshkarthik
Received really good help from my agent, was always available when I need and was a great help in helping my book my accommodation would 100% recommend if u are wanting to book an accommodation.
22. april 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
It's wonderful to hear that you received such helpful assistance from your agent! Having someone who is readily available and supportive can make a big difference when booking accommodation. Thank you for sharing your positive experience, and we appreciate your recommendation! If you need any further assistance or have any questions, feel free to reach out.
Besvarelse fra Student.com
It's great to hear that the team took the time to explain all your options thoroughly. Understanding your choices is crucial, especially when it comes to something as important as accommodation. If you have any further questions or need additional assistance, don't hesitate to reach out.
Terrible
Terrible. Tried to contact them and after few days i had to double text them for them to finally reply and say that i need to go find it somewhere else
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
I'm sorry to hear about your frustrating experience. It's important for our customer service to be responsive and helpful, we are sorry we fell short of this standard. Accommodation availability shifts rapidly throughout the year and we try to ensure that all requirements are met. Thank you for your feedback it is very valuable and will help our team improve their services in the future.
We have tried to contact you to understand more about your experience and sadly haven't been able to reach you.
Muskan Kohli
Muskan Kohli was really helpful and the information given by him was really clear. Thank you so much for everything again :)
8. april 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
That's great to hear! I'm glad Muskan was able to provide clear and helpful information to assist you. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your accommodation!
Gentillesse et réactivité de Hina
J'ai apprécié la réactivité de Hina, et le fait qu'elle me parle en français. J'ai apprécié le suivi du dossier et les réponse à mes questions sur WhatsApp.
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
It's great to hear that Hina was responsive and able to assist you in French. Following up on your case and providing quick responses via WhatsApp are certainly important aspects our team focusses on when it comes to helping you in finding accommodation. If you have any other questions or need assistance in the future, feel free to let me know.
The responsiveness and concern on…
The responsiveness and concern on solving and making the experience as seamlessly as possible. Both Kelvin and Ishita were just too happy to help.
26. marts 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
It's wonderful to hear that Kelvin and Ishita were responsive and focused on making your experience as smooth as possible. We know our focus on dedicated and caring assistance really makes a difference when navigating through the process of finding accommodation. If you have any further feedback or need assistance in the future, don't hesitate to reach out.
Assistant responded quickly and helped…
Assistant responded quickly and helped us to assign everything as we wanted.
19. marts 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
Thank you for your feedback! We're glad to hear that we could assist you promptly and according to your preferences. If you have any more questions or need further assistance, feel free to reach out to us anytime. We're here to help!
Helpful and reliable agent
The agent was really helpful and guided us through all stages of thr registration process.
15. marts 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
We're delighted to hear about your positive experience with our agent! If you have any more questions or need assistance in the future, feel free to reach out. Don't forget to leave a review of your new accommodation on Student.com to help future students like yourself!
Excellent and Professional Service.
Excellent and Professional Service.
Kudos to Dinesh Karthik.
18. marts 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
We're thrilled to hear that you had an excellent experience with Dinesh! If you have any further questions or need assistance in the future, don't hesitate to reach out. And don't forget to share your feedback by leaving a review of your new accommodation on Student.com. Your insights can help others in their search for housing.
Great and really helpful consultant.
6. marts 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
We're glad to hear that you had a positive experience with our consultant! If you have any further questions or need assistance, feel free to reach out. And don't forget to share your feedback by leaving a review of your new accommodation on Student.com. Your insights can be invaluable to others searching for housing.
Excellent Accommodation Service for Students!
I recently used Student.com to find accommodation near my university, and I couldn't be happier with the service! From the easy-to-use website to the helpful customer support team, everything exceeded my expectations. The options provided were diverse, and I found the perfect place that fits my needs and budget. The booking process was straightforward, and I felt supported every step of the way, especially by my Booking Consultant - Nutan Sah. I highly recommend Student.com to any student searching for accommodation. Thank you for making this part of my journey stress-free!
28. februar 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
Thank you for sharing your positive experience with Student.com! We're delighted to hear that you found the perfect accommodation near your university with the help of our website and customer support team. Nutan and the rest of our team work hard to ensure that students like you have a stress-free experience when searching for housing. Your recommendation means a lot to us, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Sometimes respons is late.
Sometimes respons is late.
But she made effort for me.
25. februar 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
Thank you for your feedback. We strive to provide timely assistance to all our clients and are continuously working to improve our efficiency. We appreciate your understanding and patience. If you have any further questions or need assistance, please feel free to reach out to us.
Scamming students.
Please no matter what happens do not contact these thieves and expect them to help you get an accommodation because they only care about stealing your money.
I first booked a room through this website and paid the deposit for it and after a couple hours they told me that the room was not available (?). I asked for a refund and they stopped responding. The person who was e-mailing me was the most unprofessional customer service I have ever encountered.
Please save your money and stay away!
24. august 2023
Uopfordret anmeldelse
Besvarelse fra Student.com
We sincerely apologize for the negative experience you encountered while using our service. It's deeply disappointing to hear that we fell short of your expectations, and we understand the frustration that this may have caused you. Providing reliable and professional service is our top priority, and we regret any inconvenience or disappointment you may have experienced as a result of this situation.
Your feedback is invaluable to us, and we take it seriously. Rest assured that we are actively investigating this issue to prevent similar occurrences in the future. We are committed to addressing any shortcomings and continuously improving our services to ensure a better experience for all our users. Accommodation availability shifts rapidly throughout the year and we try to ensure that all requirements are met when taking bookings and working with our partners.
If there's anything further we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us. we are here to help in any way we can.
Efficient & superb service
Kelvin was extremely helpful and effecient throughout the whole process of my accommodation application, and is very prompt with his replies to my queries regardless of the time I was texting. He has also efficiently assisted me in terms of some of the challanges I was facing and this relieved me of alot of stress!
14. februar 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
Thank you for sharing your positive experience. We're delighted to hear that he was able to assist you efficiently and effectively throughout the accommodation application process, and that he provided prompt and helpful responses to your queries. We'll be sure to pass along your appreciation to Kelvin and the team. If you have any further questions or need assistance in the future, feel free to reach out.
not recommended
I had an unpleasant experience with the booking service, Student.com. Initially, their customer service representative, Sunil Sam, was very pleasant and even promised to provide us with an Uber voucher upon booking the accommodation. However, after we completed the booking, the company's responsiveness decreased considerably. Sunil Sam been ignoring our messages and delaying their responses to our inquiries about the promised Uber voucher. I find this lack of communication and poor customer service unacceptable. I am disappointed with Student.com, and I would not recommend their services to anyone.
13. februar 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
We're truly sorry to hear about the unpleasant experience you had with our booking service. It's sad to learn that the level of service you received did not meet your expectations, especially after the initial positive interaction with Sunil.
We regret any inconvenience caused by the lack of responsiveness and communication regarding the promised Uber voucher.
Please know that we take your feedback seriously and are actively investigating this matter and we have reached out to you to clarify the circumstances around the delivery of this voucher to ensure that it doesn't happen again in the future. We value your satisfaction and trust and are committed to addressing any issues promptly.
If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly. Your feedback helps us improve, and we appreciate the opportunity to make things right.
The aent was very flexible and…
The agent was very flexible and accomodative.
The information was provided was relevent and always ready to answer
9. februar 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
Thank you for sharing your feedback! We're glad to hear that the agent was flexible and provided relevant information promptly. If you have any further questions or need assistance in the future, feel free to reach out.
Rushing, misleading and not replying to messages
I was pulled in to a whatsapp group for enquiries. I was asked if i have any preference to my accommodation. My first priority is nearest to my uni and at a more affordable cost. But one of the consultants straight up suggested me an accommodation that was nearly 20 minutes away from my uni at a high price. After some self research i found that there was another accommodation with 5 minutes walk away from my uni which is way cheaper WITH THE SAME APP… Besides another consultant was just very rushing me into booking and paying for the accommodation without me even having the time to think properly. Not to forget, they DO NOT REPLY TO YOUR MESSAGES! This would be one of the worst services i have encountered. Even after blue ticking your messages none of them would reply even it is an emergency question. ESPECIALLY AFTER YOU HAVE BOOKED THE ACCOMMODATION THROUGH THEM! Which is really disappointing…
2. februar 2024
Uopfordret anmeldelse
Besvarelse fra Student.com
Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience you've faced. It's disheartening to hear that our service did not meet your expectations.
We apologize for the miscommunication and any inconvenience caused by the accommodation suggestions that didn't align with your preferences. Additionally, we regret you felt rushed during the booking process and the lack of timely responses to your inquiries. This falls short of the standards we aim to uphold.
Please know that we are investigating the matter internally to ensure that such issues are addressed promptly and that our service improves. If there's anything specific you would like us to look into or if you have further feedback, please feel free to share more details with us. Your satisfaction is our priority, and we are committed to resolving the concerns you have.
We appreciate your understanding and the opportunity to improve our service based on your feedback.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.