Street Rent a Car Anmeldelser 41

TrustScore 3 ud af 5

3,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Keine Ahnung ob es Street car über Aurum Car oder Aurum Car über Street car war. Ich habe am Flughafen im Punta Arenas ein defektes Fahrzeug mit hängender Schürze bekommen. Auf Reklamation wurde nicht... Se mere

Bedømt til 1 ud af 5 stjerner

Finger weg! In Neapel war Street Rent a Car nicht unter dem Namen zu finden und die angegeben Telefonnummer war nicht angeschaltet. Nach mehr als 2 Stunden Verzögerung hatten wir dan ein Auto aber... Se mere

Bedømt til 5 ud af 5 stjerner

Excelente experiencia. El servicio se destaca por la atención al detalle y el profesionalismo en cada etapa del proceso. El vehículo estaba impecable, tanto en el exterior como en el interior, y se... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Fue uno de los alquileres más amenos que tuve en años. Reservamos un auto para nuestras vacaciones en familia en bariloche. Nos dieron una Chevrolet Tracker casi nueva. Fue un placer todo el proceso d... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Biludlejning

Skrevet af virksomheden

At Street Rent a Car, we believe every journey should begin with trust. That’s why we’re committed to clear communication, transparent pricing, and attentive, human-centered service. Whether it’s your first rental or your tenth, we’re here to make the process effortless. Our team is dedicated to transforming a routine rental into a smooth, enjoyable experience that stays with you long after the ride.


Kontaktoplysninger

3,0

Middel

TrustScore 3 ud af 5

41 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 54 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

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Bedømt til 1 ud af 5 stjerner

Keine Ahnung ob es Street car über…

Keine Ahnung ob es Street car über Aurum Car oder Aurum Car über Street car war. Ich habe am Flughafen im Punta Arenas ein defektes Fahrzeug mit hängender Schürze bekommen. Auf Reklamation wurde nicht eingegangen. Angeblich gäbe es auch kein anders Auto. Also nur dieses oder gar keines. Reklamation wurde ignoriert, Rückerstattung abgelehnt. Ich habe die Klasse VW Virtus gebucht und habe einen i10 Grnade bekommen. Angeblich kein downgrade. Na dann... Würde da jedenfalls nicht mehr buchen.

17. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Finger weg!

Finger weg!
In Neapel war Street Rent a Car nicht unter dem Namen zu finden und die angegeben Telefonnummer war nicht angeschaltet.
Nach mehr als 2 Stunden Verzögerung hatten wir dan ein Auto aber zum fünffachen Preis weil die vorhandenen Kreditkarten nicht akzeptiert wurden.

16. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Too expensive and too stressful

I will try to describe our experience as clearly as possible, although the dissatisfaction is still with us even 3 days after.

I made the reservation over a month in advance, and I clearly remember selecting a pick-up time at 22:00 and return at 13:00 after two weeks. I had to make the reservation twice because the first payment failed. During the first booking, I remember adding a baby seat, and I don’t understand why it was not included in the second reservation, especially since the price was the same.

I also believe the pick-up time in my reservation was changed automatically because I entered my arrival time as 22:00. However, shortly before arrival I was informed that my reservation showed a pick-up time at 11:00, and I was charged an additional 40 euros for late pick-up.

We were traveling with our very active 3-year-old son, arriving late at night after a long flight. No one was waiting for us at the airport as expected, and after calling, we saw the representative arriving with a larger car, which at first seemed like an upgrade, but the back red light was broken. We had to drive to the rental office to change the car, which caused more delay and stress.

At the office, we were informed that we could not use our card unless we purchased their insurance for about 250 euros, even though we already had travel insurance that included car rental coverage. On top of this, we were charged additional fees: 50 euros for an extra driver, 60 euros for a baby seat, 40 euros for late pick-up, and 100 euros cash deposit! And I already paid for reservations over 150euros!

The replacement car we finally received also had issues — the front wipers were damaged and scratched the windshield when used. Although we were told not to worry, this made us feel uncomfortable and stressed throughout the rental period.

Overall, the process was stressful, confusing, and much more expensive than expected. Because of this experience, we will not use Discovery Cars again and will avoid renting from Street Rent a Car in the future.

11. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excelente experiencia!!

Excelente experiencia. El servicio se destaca por la atención al detalle y el profesionalismo en cada etapa del proceso. El vehículo estaba impecable, tanto en el exterior como en el interior, y se nota el cuidado con el que trabajan.
Valoro mucho la puntualidad y la buena atención al cliente, inspirando confianza.
Sin duda, volveria a alquilar en street!

27. februar 2026
Uopfordret anmeldelse
Street Rent a Car-logo

Besvarelse fra Street Rent a Car

Dear,

Thank you so much for your wonderful feedback.

We truly appreciate your kind words about our attention to detail, professionalism, and the condition of the vehicle. It’s very rewarding to know that our service inspired trust and met your expectations at every stage of the process.

We’ll be more than happy to assist you again on your next trip.

Kind regards,

Bedømt til 5 ud af 5 stjerner

Volveria a alquilar sin dudas

Fue uno de los alquileres más amenos que tuve en años. Reservamos un auto para nuestras vacaciones en familia en bariloche. Nos dieron una Chevrolet Tracker casi nueva. Fue un placer todo el proceso desde la salida del aeropuerto hasta la devolución del auto.

11. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Street Rent a Car

Dear,

Thank you very much for your kind review.

We’re delighted to hear that you had such a smooth and enjoyable experience during your family trip to Bariloche. It’s great to know the vehicle met your expectations and that everything went well from pickup to return.

Your feedback truly means a lot to us, and we’re very happy to know you would rent with us again.

We look forward to welcoming you back in the future!

Kind regards,

Bedømt til 5 ud af 5 stjerner

Everything was great!

8. januar 2026
Uopfordret anmeldelse
Street Rent a Car-logo

Besvarelse fra Street Rent a Car

Dear,

Thank you very much for your review!

We’re delighted to hear that everything was great and that you had a positive experience with us.

We hope to see you again soon!

Kind regards,

Bedømt til 5 ud af 5 stjerner

Super recomendable!!

Excelente todo! La super recomiendo..desde la atención hasta el vehículo. Volveré a alquilar sin duda cuando vuelva!!! Graciasss

5. december 2025
Uopfordret anmeldelse
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Besvarelse fra Street Rent a Car

Dear,

Thank you so much for your amazing review!

We’re thrilled to hear that everything met your expectations, from the service to the vehicle. Your kind words truly mean a lot to our team.

We’ll be more than happy to welcome you again on your next trip!

Kind regards,

Bedømt til 5 ud af 5 stjerner

Muy recomendable!

Excelente atención. Pude encontrar lo q buscaba y la relación precio-calidad es muy buena. Super recomendable

5. december 2025
Uopfordret anmeldelse
Street Rent a Car-logo

Besvarelse fra Street Rent a Car

Dear,

Thank you very much for your great review.

We’re happy to hear that you found exactly what you were looking for and that you value the quality–price balance of our service. Providing excellent service at a fair price is one of our main goals.

We truly appreciate your recommendation and hope to welcome you again soon!

Kind regards,

Bedømt til 5 ud af 5 stjerner

Muy buena atencion

Todo muy practico y facil, sin dudas volveré a alquilar con ellos nuevamente

2. januar 2026
Uopfordret anmeldelse
Street Rent a Car-logo

Besvarelse fra Street Rent a Car

Dear,

Thank you very much for your kind review.

We’re glad to hear that everything was easy and convenient for you, and that you had a positive experience with our service.

We truly appreciate your trust and look forward to welcoming you again in the future!

Kind regards,

Bedømt til 1 ud af 5 stjerner

Complete Scam in Mendoza Airport

I booked a car for the Mendoza airport in Argentina for the 26th of December of 2025. Upon arrival, I found out that they don't have an office in the airport. Second, it was impossible to reach client service, the phone number provided is not working. In summary, a complete scam. I ended up having to book with Avis / Budget at a much larger cost than expected. My recommendation is not using this company.

26. december 2025
Uopfordret anmeldelse
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Besvarelse fra Street Rent a Car

Dear,

Thank you for your feedback.

We are truly sorry to hear about your experience in Mendoza and the inconvenience you encountered upon arrival. We understand how frustrating it must have been not being able to locate the office or reach our support team.

We would like to clarify that pickup locations and instructions are provided in the booking details; however, we regret if this information was not clear or if you experienced difficulties accessing it at the time.

We also take very seriously your comments regarding communication issues, as we aim to ensure our customers can always reach us when needed.

Please rest assured that we will review this situation internally with the local team to better understand what happened and improve our service.

We would appreciate the opportunity to investigate your case further. Kindly contact us at info@streetrentacar.com with your booking reference so we can assist you accordingly.

We sincerely apologize again for the inconvenience caused and thank you for bringing this to our attention.

Kind regards,

Bedømt til 5 ud af 5 stjerner

Excelente experiencia

La experiencia fue muy buena. El vehículo estaba impecable, con pocos km, y el personal muy atento. Todo el proceso fue ágil y sencillo. Me hicieron sentir seguro durante toda la gestión.

9. april 2025
Uopfordret anmeldelse
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Besvarelse fra Street Rent a Car

Dear,

Thank you very much for your kind review.

We’re very happy to hear that you had such a positive experience and that everything went smoothly. It’s great to know the vehicle met your expectations and that our team made you feel comfortable and well assisted throughout the process.

Providing a safe, simple, and reliable experience is very important to us, so your feedback truly means a lot.

We hope to welcome you again in the future!

Kind regards,

Bedømt til 5 ud af 5 stjerner

Excellent service!!

Excellent service thanks to Laura at St John Airport!

The experience was flawless. Laura assisted me in a very friendly and professional manner. The car was spotless and the pickup was on time.

23. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Street Rent a Car

Dear,

Thank you very much for your fantastic review.

We’re delighted to hear that your experience was flawless and that Laura provided such friendly and professional assistance. We will be sure to share your kind words with her, it will mean a lot to the team.

It’s also great to know the vehicle and pickup process met your expectations.

We truly appreciate your feedback and hope to welcome you again soon!

Kind regards,

Bedømt til 1 ud af 5 stjerner

Mai più un noleggio con Street-Rent a…

Mai più un noleggio con Street-Rent a Car all’aeroporto di Istanbul Sabiha Gökçen!

Attraverso il sito carjet.com abbiamo prenotato un’auto presso questa agenzia, con richiesta specifica di una Nissan Qashqai E‑Power.
Il voucher, tuttavia, non segnalava chiaramente che la sede operativa di Street‑Rent a Car si trova al di fuori dell’aeroporto e che è necessario attendere sul posto l’arrivo di un loro incaricato per il trasferimento all’ufficio di noleggio.

Giunti in sede, abbiamo scoperto che il veicolo prenotato non era disponibile e che non vi erano auto di categoria equivalente (elettrica o full‑hybrid). Ci è stata invece consegnata un’Opel Grandland diesel, con sedili sporchi e un evidente odore di tabacco. Abbiamo accettato l’auto soltanto perché non c’erano alternative e l’orario era ormai tardo: ci attendevano ancora oltre 220 km da percorrere.

Al nostro rientro, abbiamo constatato che Street‑Rent a Car aveva addebitato circa 40 euro in più rispetto alla cifra pattuita con CarJet, motivando tale differenza con un costo assicurativo che avevamo già saldato al momento della prenotazione online. Dopo la nostra contestazione, il personale ha reagito in modo sgarbato, invitandoci ad allontanarci e rifiutando di accompagnarci nuovamente in aeroporto, nonostante fosse buio e la zona fosse trafficata.

Un’esperienza complessivamente molto deludente, sia per la scarsa trasparenza nelle informazioni sia per la condotta poco professionale del personale.

31. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Street Rent a Car

Dear,

Thank you for taking the time to share your experience.

We are truly sorry to hear about the issues you encountered during your rental in Istanbul. This is not the level of service we aim to provide, and we understand how disappointing and inconvenient this situation must have been, especially after a long journey.

We regret any lack of clarity regarding the pickup process and location, as well as the unavailability of the requested vehicle. Our goal is always to provide a vehicle of the same category or an appropriate alternative in such cases.

We also take your comments regarding the vehicle condition, additional charges, and the interaction with our staff very seriously. These matters will be reviewed internally with the local team to better understand what occurred and to ensure improvements are made.

We would appreciate the opportunity to investigate your case in detail and clarify the charges mentioned. Kindly contact us at streetrentacar.com with your booking reference so we can assist you further.

We sincerely apologize again for your experience and thank you for bringing this to our attention.

Kind regards,

Bedømt til 5 ud af 5 stjerner

Excelente experiencia en Tirana

Alquilé un SUV en Tirana y la verdad fue una experiencia excelente. Todo salió tal cual lo habíamos coordinado, el auto estaba impecable y casi nuevo. La atención fue de diez, súper amables y rápidos en la entrega. Me lo entregaron exactamente en el punto acordado, sin demoras ni vueltas. Súper recomendable, sin dudas volvería a alquilar con ellos.

7. november 2025
Uopfordret anmeldelse
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Besvarelse fra Street Rent a Car

Hi Javier. Thank you so much for your review. We're delighted to hear that your experience with us was as positive as you described and that we met your expectations. We look forward to seeing you at our offices whenever you'd like.

Bedømt til 1 ud af 5 stjerner

Awfull service BE VERY AWARE!

Awfull service BE VERY AWARE!
We hired a car with STREETs cars in Orlando booked for 19:00. We arrived at 19:45 (due to the wrong information given on how to find the transfer bus and how to find STREETs "office").

We arrived at 19:45 but due to there being only 1 person at the desk (we were next in line) and taking 45 minutes to sort them out, we missed a 1 hour deadline (that was not disclosed) and so the price went up 250%.

A dispicable practice

23. oktober 2025
Uopfordret anmeldelse
Street Rent a Car-logo

Besvarelse fra Street Rent a Car

Dear,

Thank you for your feedback.

We are very sorry to hear about your experience in Orlando and the inconvenience you faced. We understand how frustrating it must have been to encounter delays, especially when arriving close to your scheduled pickup time.

We regret any confusion regarding the location instructions and the waiting time at the desk. This is not the level of service we aim to provide, and we take your comments seriously.

Regarding the pricing conditions, these are based on booking terms and timing; however, we understand your concerns and will review this situation internally with the local team to ensure that all conditions are clearly communicated and handled appropriately.

We would appreciate the opportunity to look into your case in more detail. Please contact us at info@streetrentacar.com with your booking reference so we can assist you further.

We sincerely apologize again for the inconvenience caused and thank you for bringing this matter to our attention.

Kind regards,

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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