Strawberrymilkmob Anmeldelser 

They have a very bad customer service, which is very sad because i like their stuff, but the bad service makes me want to let other people know that i dont recomend shopping here. I ordered a bikini and was sent the wrong bottoms. I reached out and they were very nice in the begining, and helped me sort it out, and sent me the right one. I had asked beforehand if that could make sure i did not have to pay any shipping or customs fee, and they told me that they couldn’t do that but that i should reach out if i got any extra charges, which i did. And then they told me I had to pay shipping and customs, and then they stopped reply to me. How is it that a company can happily suprise customers with free stuff and refunded orders, but when they do something wrong the customers have to pay for their mistake. I still have not been able to reach them again and therefore I’m leaving this review. I would not take the risk, since they won’t help if they do something wrong.

I ordered through Shopify- got a top and a bottom and opted for the "free returns" that you pay to add on just in case they didn't fit (sizing is hard for me). I got emailed almost immediately that my order wasn't paid for. My account still had the payment as processing, so I emailed just to check and be sure that my order wasn't paid for. I didn't want to get charged over $60 twice. They responded quickly, saying my order HAD gone through and that there was no issue on their end and I thought, Cool, okay, good thing I checked. Then, a few days later (I was thinking my order would be shipped soon) I got another email saying that my order had been cancelled due to non-payment. Again, I emailed and asked if my payment had not gone through. AND AGAIN, they said my order looked fine, but to send them screenshots of the emails I was receiving. They didn't respond to my email for over 2 weeks. My screenshots were sent on Feb 27th, and they responded on March 17th. They told me my order didn't go through. By that point, I had already figured this out. They offered to send an invoice to complete my order, but I'm over it now. I don't know what system they could be using where I'm getting automated emails from them, and they can't tell the status of my order. And a customer service email that was responding quickly suddenly doesn't respond for 2 weeks. She was very nice but didn't have the right information.

Man konnte nur DHL Expressversand machen und dann kam das Paket zwar innerhalb von wenigen Tagen jedoch hat dieser allein 22€ gekostet und es kamen nochmal 30€ Zoll oder sowas in der Art drauf. Das mit den 30€ kam leider unerwartet.
Das Produkt hat jedoch eine gute Qualität und sieht wirklich schön aus also daran gibt es nichts auszusetzen.

Geweldige bikini, komt uit Amerika. Er is kans dat je inklaringskosten moet betalen maar dat is natuurlijk te verwachten. Blijf terug komen naar dit merk!