Great service. I had some issues with the delivery package, but a quick call to the sales team sorted this out, no quibble. I will definitely visit this company again when I need more spares/parts f... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Stove Supermarket are one of the best companys I've every used online - and I buy lots online. Helpful, prompt friendly communication, quality stove components, very competitive price, any problem (n... Se mere
Top quality service. A mix-up in the payment meant that I had paid twice. The next day, I was called by Richard, who immediately cancelled the extra Order, and I received a full refund. All before... Se mere
Virksomheden har svaret
THe wrong size glass was initially sent, but this was resolved quickly and efficiently and with no additional cost to me
Virksomhedsoplysninger
Skrevet af virksomheden
Stove Supermarket is a one-stop stove shop, offering a massive range of wood-burning, multi-fuel, gas, and electric stoves; a selection of outdoor living products, from pizza ovens to bbq's; flue pipes, flue liners, and twin wall flue systems; hundreds of stove spares, stove accessories, open fires, and much, much more! We have everything you need to install, maintain, and enjoy your new or old stove. All available online and under one roof.
Kontaktoplysninger
Snydale Road, S72 8RP, Barnsley, Storbritannien
- 01226 816 051
- sales@stovesupermarket.co.uk
- stovesupermarket.co.uk
4,9
Fremragende
8 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 31 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent quality and service
Prompt delivery, part well packaged and protected.
Friendly delivery driver and on time.
Grate bottom was cheaper here, including postage, than in local stores, excellent quality and “to the door” service.
20. april 2026
Everything as promised.
Everything as promised.
Exactly what I needed - delivered promptly.
13. april 2026
Accurate information allowing me to…
Accurate information allowing me to order the correct part. Next day delivery , no hassles , all good. Great service.
16. april 2026
Besvarelse fra Stove Supermarket
Thanks for taking the time to leave us a great review. We’re really pleased to hear you had a positive experience.
If there’s anything you need going forward, we’re always happy to help.
Kind regards,
Stove Supermarket Team
All went well
17. april 2026
Besvarelse fra Stove Supermarket
Thanks for taking the time to leave us a great review. We’re really pleased to hear you had a positive experience.
If there’s anything you need going forward, we’re always happy to help.
Kind regards,
Stove Supermarket Team
Great product
Great product. I thought it was next day delivery for 6.95 but it wasn’t.
Maybe a bit clearer on the website with some cut off times for next day would help
17. april 2026
Besvarelse fra Stove Supermarket
Thanks for taking the time to leave a review, we’re really pleased to hear you’re happy with the product.
Sorry for any confusion around the next day delivery. However we do already have a delivery information page that sets out that next working day delivery applies to orders placed before 12 midday. As your order was placed at 13:57 on Thursday, it was processed the following working day in line with this.
We do understand how easy it is for details like this to be missed, but the information is clearly available on the website, including the cut-off times for next day delivery.
That said, we appreciate you taking the time to leave feedback and we’ll continue to look at ways to make this even clearer for customers.
Kind Regards
Ian
Quick dispatch and delivery
Quick dispatch and delivery, and excellent customer service. Very happy to recommend.
10. april 2026
First class communication from order to…
First class communication from order to delivery! Quality product, really well made. Very pleased with this company
16. april 2026
Great service
Great service, we had an issue with delivery company fed ex. I emailed stove supermarket about my item they replied very quickly, ended up posting out with different company, came next day. Great to deal with. Would definitely use again (but not fed ex) good price and item was just what I ordered.
21. april 2026
Excellent Service
Ordered on Saturday - delivered on the next Tuesday. Very well packed. Excellent service. Thank you
13. april 2026
Your web site was had a clear concise…
Your web site was had a clear concise list of spares
16. april 2026
Delivered even earlier than expected
15. april 2026
Besvarelse fra Stove Supermarket
Thanks for taking the time to leave a review we really appreciate it.
Great to hear your order arrived even earlier than expected, we always aim to get orders delivered as quickly as possible, so it’s great to know we’ve delivered on that.
If there’s anything we could have done to make it a 5-star experience, we’d love to hear your feedback.
Kind regards
Ian
order arrived on time and well…
order arrived on time and well packaged. Unfortunately some parts of the order were the incorrect parts for me and needed to be returned. The return process was swiftly dealt with and a prompt refund was received.
31. marts 2026
Besvarelse fra Stove Supermarket
Thanks for taking the time to leave us a great review. We’re really pleased to hear you had a positive experience.
If there’s anything you need going forward, we’re always happy to help.
Kind regards,
Stove Supermarket Team
Never arrived on time for fitting was…
Never arrived on time for fitting was told a date for delivery booked to get it fitted the next day but it never arrived till later that night so had to send fitter away
14. april 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.