I purchased the Storksak Hero bag in 2023 after an extensive search trying to find a quality baby bag. I liked the nylon fabric with metal zips and i thought it looked well made...and so it shoul... Se mere
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Se, hvad kunderne siger
High quality, really practical and useful bag for a busy working mum. I love the versatility of the straps (backpack, side handle, clips to hang from the buggy), the two side pockets for drinks and th... Se mere
Absolutely gorgeous products! So practical, well made, and good looking. The baby change bags and stroller bags are really spacious, and super comfortable and wearable. The service is also wonde... Se mere
Virksomheden har svaret
I loved my pram organiser! Absolutely stunning love quality & loads of people have complimented me, it gives me such a luxury feel. I really appreciated the thank you email I received also! Wishing yo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Storksak we have spent the last 18 years perfecting the baby changing bag. Our knowledge of what a parent really needs is the foundation on which we continue to create beautiful bags for the new parents of today. Discover our range of Baby Changing Bags, Hospital Bags, Stroller Bags & Gifts, plus worldwide shipping.
Kontaktoplysninger
1.37 The Greenwood Centre, 37 Greenwood Place, NW5 1LB, London, Storbritannien
- 020 7284 2252
- info@storksak.co.uk
- storksak.com
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Title
I am extremely disappointed with this company as my ordered item never arrived. Despite multiple attempts to contact customer support, I received no helpful response or resolution. This lack of communication and failure to deliver the product is unacceptable. I strongly advise against purchasing from this company due to their poor service and disregard for customer satisfaction. The building has confirmed that there is no security guard by that name. Scam

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Absolutely LOVE!
I absolutely love my St James Leather Bag - it’s beautiful but also super practical and I know I’ll be using it for years to come because it’s so well made. Would definitely recommend!

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Although it’s expensive it’s worth…
Although it’s expensive it’s worth every penny, I absolutely love my changing bag and have had so many lovely compliments about it

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Love my Changing Bag ♥️
Great quality changing bag & travel mat which is stylish as well as convenient.
Would highly recommend.
Love all the pockets and the quilted design of the bag.
Have already had so many compliments.

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Great quality
Great quality, very fast shipping, quick & easy order process. Good customer service as well
Overall, very happy and will be purchasing again

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Stylish mummy bags!
Lovely well made bags that look stylish whilst being functional. I have both a stroller bag and larger changing bag - highly recommend!

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Amazing customer service
Amazing customer service! I bought one of their bags from Jojo Maman Bebe and their customer service was awful. They didn't direct me to Storksak and just said no they can offer me a new bag or anything because it was over a year since a bought it. I contacted Storksak and they were extremely apologetic and have sent me a new bag, as the zip was faulty.

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My holy grail has arrived!
Absolutely love this bag! It’s lightweight, the side zipper is so handy & keeps it from becoming a black hole like my other diaper bags! I have 6 other diaper bags & have not switched this one out since I’ve got it! I hope something comes out in something a little larger for my next baby!

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Easy to order
Easy to order. Arrived quickly. My daughter loves it. It is very functional diaper bag that looks great too.

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Love everything about StorkSak!
Love everything about StorkSak!
On my third changing bag now with my third child. Amazing quality and style

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Love the bags
Love the bags. A lot of space inside, far better than Tiba and Marl, easy to open and see everything at once, comes with hoops to clip to the pram

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Excellent customer service
Excellent customer service. I was given helpful advice and sent some extra stroller clips when the stroller bag didn’t quite fit on my Nuna buggy because of the shape and size of the handlebars. I haven’t used the bags yet but the quality looks great.

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Product Quality
First time when product was delivered it came with a dent on top. Second time was fine. They've done a good job at marketing the product but unfortunately can't match that with quality. It doesnt seem well built. Even the storksak logo plate isnt symetrically placed. My baby isnt due for another 2 months but i hope the bag shows quality then. Overall not a pleasant experience so far. It is a very very expensive bag compared to the quality they are providing.

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NOT RESPONSIVE
I am quite certain I put on the correct delivery address (this was a gift and I had to get it from the recipient), although it defaulted to my billing address. I immediately after receiving the order confirmation, I sent an email to say the order was wrong. Even though the order didn't actually go out for several days, you said you couldn't make the correction. As such, I received the package. I had to re-send the package (I couldn't re-direct the package with FedEx because they don't have an office in my town). I had to re-package the gift, and re-send through the USPA, and it cost me san additional $30. I feel all this effort was simpley because you were not responsive to my immediate email.

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Good customer service
My order was going to arrive late, which was not mentioned when I was purchasing. So I enquired about my order and as a gesture of good will, I was given 10% refund. I was very happy with this and the prompt and efficient service.

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