Rude and unprofessional customer…
Rude and unprofessional customer service
Called them on 3 different days, about an issue which I told them on the phone was urgent (possible fire hazard). Their customer service told me I will be called back the same day, which didn't happen for 2 days.
When I called back on the 3rd day, and I asked politely when I can expect a call, the lady on the phone was telling me in a raised and hostile voice, almost shouting "He's a very busy man, it might take him 4-5 days to call you back, I can't promise anything!!!!". This is not what I've been told the first two days, and if I knew this I wouldn't have spent time waiting.
Update: it has been 2 months, still haven't heard back from them. The issue is long ago fixed by another company.








