This has been such a horrible experience. Put an order on March 24th was going to be a bday present and STILL TILL this day nothing has been shipped I was told the coils that had nothing on the websit... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I sent a message to the GV team inquiring about an unclear pre-order ETA date. I was responded to in a timely manner and because my preorder item wouldn't have been in stock until December, I was of... Se mere
Virksomheden har svaret
Order #GK145199 I pre ordered a Aegis Legend 300 on accident because it says “in stock” but after reading these reviews people are saying its a mistake to pre order these items because i wont receiv... Se mere
Virksomheden har svaret
How fast the company adjusted my order to accommodate my needs. I really appreciate how the company reached out to me and was willing to adjust my order to get my product to me quickly. I am very sati... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Geekvape, founded in 2015, is an innovative technology company headquartered in Shenzhen, China. Our mission is to produce innovation and create reliable user experience for vape industry. We always listen to different voices, aiming to contribute a positive impact on our society and bring a healthier vape experience to the public. Serving more than 30 million customers globally with the highest standard, Geekvape connects actively on social media with over 2 million people who are creative at work and confident in life.
Kontaktoplysninger
3,2
Middel
293 anmeldelser
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick service getting vape to me
Quick service getting vape to me. I'm still transitions over to it fully I have had time drop smoke cigarettes all together
20. oktober 2023
Besvarelse fra Store Geekvape
Thanks for your love!
Read everything before you order
I placed an order without understanding that I was placing a pre order order. I waited a long time and then sent an email and when I got a answer that was when I was informed that the pink one I wanted wasn't "Approved" but I could get a different color and get my order sooner along with a coupon. I ended up getting a different color but i was disappointed because when I originally ordered the pink one i didn't see where it said it was a pre order item or i wouldn't have ordered it till it was available. Got the Aqua one instead but I still want the pink one.
20. oktober 2023
Besvarelse fra Store Geekvape
Hello friend,
We are very sorry for the unpleasant experience.
But we are afraid that you have waited too long, so we also helped you change to Aqua before asking your consent.
At present, the customs just released this batch of products this week, and Sakura is expected to have stocks next week. If you still like the pink one, you can use the discount coupon to reorder.
Good stuff!!
Big Geek vape fan here. I love my aegis!! Fast delivery. Mike than satisfied.
14. november 2023
Uopfordret anmeldelse
Besvarelse fra Store Geekvape
Thanks for your love!
The customer service team was very…
The customer service team was very gracious and understanding. Very fast responses and helpful. My package got stuck in the mail system and they waited for updates and was patient about even offered a refund if the mail service did not complete the delivery
9. november 2023
Uopfordret anmeldelse
Besvarelse fra Store Geekvape
Thanks for your love and feedback, we will keep improving our shipping service!
Perfect product yet again thanks for…
Perfect product yet again thanks for everything
21. september 2023
Besvarelse fra Store Geekvape
Thanks for your love!
Delivery is Slooooooow!
While the prices are decent and many options- the time of delivery is way too long!
21. september 2023
Besvarelse fra Store Geekvape
Thanks for your love and feedback, we will keep improving our shipping service!
Order was completed sufficiently
Order was completed sufficiently. The only thing that could be better would be updates on the order status, such as “shipped”.
20. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Store Geekvape
Thanks for your feedback and your love!
I am extremely disappointed with the…
I am extremely disappointed with the services provided by this company. It took an astonishing two months for me to receive my package, and the only reason I even got it was because I had to constantly reach out to their customer service.
It's completely unacceptable that I had to wait for so long without any proactive communication from the company. I expected better from a professional organization. The lack of communication and delayed delivery left me feeling frustrated and inconvenienced.
I strongly advise others to think twice before considering this company for their shopping needs. There are plenty of other reliable options available that value their customers and provide timely service.
I hope my review serves as a wake-up call for the company to improve its practices and prioritize customer satisfaction.
21. august 2023
Besvarelse fra Store Geekvape
We are very sorry for the inconvenience.We will keep improving our shipping service!
They were extremely fast and friendly!
21. juli 2023
Besvarelse fra Store Geekvape
Thanks for your love!
4 stars
I rate my experience as a 4 just because I'm happy I have it now and there’s nothing wrong with it but I did have to pre order and wait for a whole month and half which sucks cause it's just a vape!!
15. august 2023
Uopfordret anmeldelse
Besvarelse fra Store Geekvape
Thanks for your love and feedback, we will keep improving our shipping service!
Really like the device
Really like the device. Easy to fill and charge. Great mouthpiece.
19. juni 2023
Besvarelse fra Store Geekvape
Thanks for your love!
Great customer service & VERY FAST…
Great customer service & VERY FAST SHIPPING.
1. august 2023
Uopfordret anmeldelse
Besvarelse fra Store Geekvape
Thanks for your love!
Besvarelse fra Store Geekvape
Thanks for your love!
Excellent Service
Excellent Service! The ordering process was quick and easy, and the coils I ordered arrived a day earlier than expected!
19. juni 2023
Besvarelse fra Store Geekvape
Thanks for your love!
Thanks for sending me the replacement…
Thanks for sending me the replacement dual 21700 mod
19. juni 2023
Besvarelse fra Store Geekvape
Thanks for your love!
Besvarelse fra Store Geekvape
Thanks for your love!
Besvarelse fra Store Geekvape
Thanks for your love!
Great product
Great product. A extended mouthpiece would be nice. Because the coil is hot.
19. juni 2023
Besvarelse fra Store Geekvape
Thanks for your love!
Products not available
I've ordered twice and both times items are not available without an estimated availability.
20. juni 2023
Besvarelse fra Store Geekvape
We are very sorry for the inconvenience.Regarding your concern, our store department store@geekvape.com will be able to provide you with the necessary information regarding your concern.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.