I was guided through the processes of moving house to the storage facilities at a great price, size of unit required and in a safe site. Very professional and friendly team highly recommend this com... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
How lovely to be surprised with professional, efficient and caring service. Jeff was a voice warmly familiar and welcoming. Yours was the first company I contacted, and there was no need to look els... Se mere
A few hours away from Atlanta coming from Virginia, I quickly receive a follow up call after an online reservation. Upon arrival, Tom and team is ready to get me started through their process. I was... Se mere
This company was very helpful. Instead of pressuring me to make a decision quickly the agent actually helped me figure out what I really needed. I ended up getting a bigger unit, closer to my home for... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Storage.com, we believe that renting self storage isn't about the additional space that it provides, but rather the opportunities that are opened up. Whether a family moving to a new city, a student getting ready to head home for the summer, or an entrepreneur hoping to chase down your dreams, self storage is there to help make it all possible. Storage.com is a browse-and-compare website for renting and reserving self-storage units. With thousands of local storage facilities across the U.S. listed on our site, we make it easy to find the storage unit that best fits your storage needs. Whether you’re looking for a storage unit with climate control or electricity, or storage for your car or RV, Storage.com makes the process quick and painless. All you have to do is choose a storage unit and your move-in date, and we’ll take care of the rest. If you ever have any questions, our storage representatives are just a phone call away!
Skrevet af virksomheden
Kontaktoplysninger
Service
The customer service rep was very helpful in helping me fulfill my needs
8. marts 2016
Uopfordret anmeldelse
Excellent.
They treated me very respectful and were helpful and knowledgeable.
27. februar 2016
Uopfordret anmeldelse
Great
The representative I spoke with was very helpful and great at explaining everything to me.
25. februar 2016
Uopfordret anmeldelse
telephone conversatsion
He was very pleasant and helpful. Pleasure talking to him.
23. februar 2016
Uopfordret anmeldelse
The rep was great and got me a great deal!
The rep was great and got me a great deal !
18. februar 2016
Uopfordret anmeldelse
Storage.com is easy, quick, and responsive
Needed a space for a visiting cousin to park a car trailer for a four day visit. I called storage.com and they immediately found a space with great pricing close to our house. The reservation took less than 5 minutes and I got a call from the storage unit manager within 10 minutes. I was very grateful and relieved to be able to make these arrangements so easily.
Thanks!
11. februar 2016
Uopfordret anmeldelse
Five stars, but for one major sticking point
I was in immediate need of a storage facility, so I found storage.com online.
Plus: their website was easy to navigate, and the user experience was very positive. It was fast and easy to locate a nearby facility, and just as easy to reserve an available storage space.
MINUS: The first facility (BA Self Storage in Los Angeles) was open, but there was no staff in their office. A sign on the window stated that they were on-site doing maintenance, and gave a number to call for service.
I called the number and left a voicemail. After waiting five minutes, I called a second time, again leaving a voicemail. After waiting another ten minutes, I decided to call storage.com for service.
Plus: I reached a storage.com representative almost immediately. I told that I'd been waiting fifteen minutes for service at the facility-- the rep apologized and offered to call the facility personally. He placed he on hold and called the facility. Someone finally showed up as I waited on hold-- he didn't greet me or apologize for keeping me waiting, he just walked into the office.
Plus: I decided that I wanted to do business anyplace other than BA Self Storage. When the rep got back on the phone, he asked if I was being served. I told him yes, but that I'd rather go to another facility . The rep was not only very professional in handling my request, he also quickly reserved another space that had just become available less thana mile away.
Plus: The second facility, Extra Space Storage in Hollywood, was a 180-degree turn from BA Self Storage. The manager, Martin, greeted me upon arrival, asked about my needs for storage and gave me available options. I'd chosen a space and completed our transaction in less time than it took for anyone at BA Self Storage to even show up to the office.
An occasional review of storage.com's network of clients should ensure a consistent level of professionalism and quality of service. If not for the considerable ding from BA Self Storage, this would be a five-star review. Still, I'd recommend storage.com to anyone who needs a nearby storage facility.
31. januar 2016
Uopfordret anmeldelse
Very helpful.
My representative was very helpful and patient with me, working through to find the best location and price.
13. januar 2016
Uopfordret anmeldelse
Great customer service.
The gentleman I spoke with was both patient and very thorough. He found many options for me and I'm happy with the results.
9. januar 2016
Uopfordret anmeldelse
Storage facility
Excellent job helping me find a storage facility at a great price. Better then the price that I found.
5. januar 2016
Uopfordret anmeldelse
Excellent Customer Service
Ryan, amazing.com!!!!!!!!!!!! Very knowledgeable and detailed oriented. The storage facility he recommended is very closed to where I live and at a reasonable rate. Climate controlled and state of the art security which I can appreciate. Thanks again for all of your help and information.
4. januar 2016
Uopfordret anmeldelse
Where is my email confirmation?
I called to reserve a unit. The email confirmation never arrived, although this survey did!
I called back to ask for the confirmation email and I was told that there was no way to re-send it. The confirmation is NOT in my junk mail box. Very poor service!
3. januar 2016
Uopfordret anmeldelse
Abby was awesome!
I thought I was transferred to another "800" style marking company but Abby helped me locate an available storage space close to home with a special promotion attached! Thank you!
Mike Mueller
31. december 2015
Uopfordret anmeldelse
Provided helpful advice without any pressure
I'm wary of websites where someone calls me to give me a quote. I'm used them being pushy like used car salesmen. That was not the case here. He was helpful and answered my questions without being pushy.
26. december 2015
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.