they charged my business without even…
they charged my business without even having an onboarding call, impossible to get them on the phone
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
they charged my business without even having an onboarding call, impossible to get them on the phone
I worked with Stone Systems (Juan Lopez), a company that was supposed to help market my business. Unfortunately, my experience with them has been extremely disappointing and unprofessional.
They initially promised that my website, Google Business profile, and related online platforms would be fully set up and operational within one week. However, nearly a month passed with no measurable results. When they finally delivered the website after about a month and a half, it was full of errors. I had to personally review the entire site, identify the problems, and send them a detailed list of corrections. Even after additional time, many of the issues remained unresolved, which made it clear that they lacked the expertise to complete the job properly.
Communication was also very poor. Juan scheduled a Zoom meeting and left me waiting for over 30 minutes—I had to call just to get him to join. Later, when I tried contacting him again, he did not answer. I followed up with a formal email requesting cancellation of my subscription and urgent corrective action, including restoring my original website. I clearly explained that their actions on the Hostinger platform had caused my previous website (mightytouchpro.com) to become inaccessible.
Despite this, I received no response, no support, and no resolution. My website is currently non-functional, which has negatively impacted my business operations.
This service is billed monthly, and I have already been charged for a full month without receiving the promised services. This represents a complete failure to deliver as agreed.
Overall, Stone Systems has demonstrated a lack of professionalism, poor communication, and failure to fulfill their obligations. I strongly advise others to avoid doing business with this company.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.