Stonehouserestaurants Anmeldelser 

224
•
TrustScore 2.5 ud af 5

2,5

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great food, we always have the carvery so worth the money, not expensive. Staff are so helpful, it's lovely and cosy in the conservatory.

Bedømt til 1 ud af 5 stjerner

Stone house should be utterly ashamed of themselves. Promote themselves as the friendly cheap British Sunday roast, but now there regular menu is cheaper than the carvery the flagship selling point.... Se mere

Bedømt til 2 ud af 5 stjerner

Me and the wife go for breakfast sometimes on a Friday morning. The last two times we've been was a bit disappointing. Dirty plates, weird tasting coffee, unavailable food, way overcooked dry items. W... Se mere

Bedømt til 1 ud af 5 stjerner

Given two Yorkshire puddings as veg carvery option which both I and my partner considered inappropriate, and which I don't like. Peas were hard, Brussels sprouts like bullets and if supposed to be cau... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

2,5

Under middel

TrustScore 2.5 ud af 5

224 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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2,5

Alle anmeldelser

(224)

26 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Amazing experience at the tramway on…

Amazing experience at the tramway on Thursday evening from the start was shown to our table given Menus and cutlery ,a lovely waitress came over and took our order of drinks ,she was very polite and asked if we needed a few minutes to choose our food order which we did she returned a few minutes later and took our order ,food came out all hot and all together and was very good ,plates were moved off the table very quickly and our waitress asked if we wanted puddings or more drinks which of course we did ,we really enjoyed our experience here and will definitely return

26. juni 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Disappointing father's day treat

From entering to leaving the Tramway in Cleveleys was not the best experience ever and will not be returning.

Greeted at the door, shown to table, no menus given. Waitress came to take drink order, we repeated this three times to her and the order was still wrong. Missing drink and wrong drink! Still no menus. A other waitress came to the table to take our order but obviously no menus so a further 20 minutes wait to give order.

Ordered pizza for our son, he's had it before and loved it. Pizza came and it was a small child's pizza and it tasted completely different and he wouldn't eat it. No one came to ask if everything was okay whilst eating. Waitress came to take dessert order and left us half way through and it was a further 20 minutes until she returned and had forgotten what we wanted!!! Ordered and all of a sudden out of stock on one item, which was in stock 20 minutes earlier as we saw the items being brought out!

Contacted the manager at the Tramway to be basically called a liar. If this waitress is one of your experienced waitresses, you seriously need to re train her ASAP. We were basically put in a corner and forgotten about!

I will not return to the Tramway in Cleveleys.

25. juni 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Peacehaven Stonehouse

We visit the Peacehaven stonehouse many times and never disappoints. Great range of foods and carvery. Service level is fantastic and a special mention to Eileen who goes above and beyond to ensure our visit is a pleasant experience. Considering the difficult times with Covid , stonehouse Peacehaven are following government guidelines and yes things are different but we are eating out and having a lovely meal, thats all that matters. Well done to Peacehaven Stonehouse and look forward to our next visit

22. juni 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This has to be the worse place for food…

This has to be the worse place for food I have ever eaten, veg isnt fresh, stuffing something from 1955 packet made. Absolutely terrible. The best part was the tap water and the Pepsi.
The best thing they could do is charge more but get a decent chef. Staff pleasant and helpful, but the food is rubbish!

13. juni 2021
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Bedømt til 5 ud af 5 stjerner

Our first (by chance) visit to the…

Our first (by chance) visit to the Stonehouse in Wolverton and so impressed with how beautiful the place is, how big menu is and how great prices are. Most importantly, very considerate staff. They walk around in a hot day bringing bowls of water for all the dogs without people even asking. Food is awesome of course so will be visiting this place often now

30. maj 2021
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Bedømt til 5 ud af 5 stjerner

Great food and warm welcome

Have used the Drumchapel branch many times over the years but this is the first since the first lockdown. My friend and I came for breakfast. We were served by Luke who was so friendly and welcoming, made us feel at ease, and continually served us tea while offering us more food. Very attentive gentlemen which really did make the difference to our visit. A credit to your restaurant. The breakfast was really lovely. Thoroughly enjoyed. Thanks.

20. maj 2021
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Used Stonehouse restaurants for a long…

Used Stonehouse restaurants for a long time now, just for breakfast. I'm working in Manchester and I've been using the windmill in Denton. However today I've been for my regular takeaway breakfast and the lady serving asked if it was a regular or large breakfast?? And explained you get a bigger box and more items for your money. As a long term customer I've never come across this at any Stonehouse I've used. So after paying the new price of £6.09 I was given the regular size takeaway box I've been having for 2 weeks. Some of the other staff seemed baffled by this as well as myself.i had the same amount of food I've been getting in my takeaway box's, so have I just been ripped of by the windmill Denton. YES I believe so.

28. oktober 2020
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Bedømt til 2 ud af 5 stjerner

Restaurant too OCD

Table service. Ordered two traditional carvery. Tell the chef the meat you want, then you can't get your own vegetables anymore, and they hand the waiter the plate to deliver back to your table. It's too OCD. I am not a virus. It's like nobody is using their common sense anymore, it's just humankind being ruled by fear. What is there to fear? Everyone dies. Also, the food was lukewarm. Overall, too expensive. Slow to remove dirty plates and old glasses / cups.

27. oktober 2020
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Bedømt til 5 ud af 5 stjerner

Our Tollgate Visit

Visited the Tollgate Coventry Restaurant at lunchtime today with friends, family friendly place to eat, spacious seating, very clean and good range of menu food available. We will be visiting again.

21. oktober 2020
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Bedømt til 1 ud af 5 stjerner

Kings arms battle

Kings arms battle.
We arrived on time only to be told they couldn't find our booking and it just went from bad to worse. There were only 7 people ( 4 of which left before we ordered ) plus our table of four .Drinks were ordered and instead of bringing the mixer for the vodka to the table entire bottles were poured into single vodkas , not good .
After ordering our our dinner an astonishing 45 minutes elapsed only for us to be told the pizzas had been burt , not surprising considering the chef ( loosely described ) was wandering elsewhere . Then 15 minutes later we watched them start again ( obviously no rush ) burnt again .meanwhile the carvery was drying out unbelievably. Last straw . We did not pay for our drinks because of the disgraceful outcome to our evening .
If this is the best you can do considering the lack of customers there would be no hope when its packed . Needless to say we won't be going back and by the comments from people in the car park neither will they .

20. oktober 2020
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Bedømt til 1 ud af 5 stjerner

COVID is not a excuse to miss treat…

COVID is not a excuse to miss treat people! My husband and I went to Ruislip lido with kids. Just to wanted to walk around in a nice warm day. But we decided to get a pizza from them, well one of our kiddos had no shirt (Baby 17months) first staff sat them down, but he wanted just a take away pizza for us to eat outside , then after sometime inside the build another staff came and said they should leave, cuz of the topless , he asked for the manager, someone came saying same thing. He left and my son was shocked (8y old) só he left kids with me and asked for their names , which was omitted.
Never want to go there again!
And I’ve been there before many times over the years , is always busy over summer and messy but once you are at the lido u just wanna eat and go out again. Don’t Judge people by their look. Very disappointed humiliating situation specially when there’s not much to explain for a kid why he could not have a pizza.

7. oktober 2020
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Bedømt til 1 ud af 5 stjerner

Booked a meal at stonehouse pizza and…

Booked a meal at stonehouse pizza and carvery ( the goat Shepperton ) we were the only people in the restaurant dining area now I know why , we went with the intentions of having a pizza as per menu suggested but told due to no staff we are only doing the carvery , we were given each a sheet of paper to order what we wanted to eat and all filled in the forms I ordered the beef and most of the trimmings but just before my wife’s meal came a chef came up and said who ordered the beef I said that was me and told we don’t have beef you have the choice of gammon or turkey only , so now disappointed with no pizzas and now no beef . I said to the guy who sat us down why no beef ? &told we have not had beef for a few months due to COVID ! That don’t make much sense to me to be honest as McDonald’s can still sell burgers and not everything is down to COVID , we used to use this restaurant very regular but Seeing it go down hill over a long time we just decided to give it a lest try but honestly no more , to me a carvery should at least have beef and some staff who can put a pizza in the oven , very disappointed, i think maybe we will use the Toby/ harvester going forward , agreed it was half price main meal but as not having what we wanted and not even told no beef let alone no pizza. meals arriving individually and not together I wish we had moved elsewhere,

30. september 2020
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Bedømt til 5 ud af 5 stjerner

A lovely meal but I felt sorry for the staff

My daughter and I enjoyed a lovely carvery tonight at the Stonehouse Walsgrave Coventry. We had a friendly welcome, a full explanation of how table service was working and how to place our carvery order. The food was lovely. A few observations, the staff work extremely hard, yet members of the public still try it on with them wanting to enter without wearing masks and then act dumb as if they don’t know they have to wear them to enter the premises. The number of guests who exited through the entrance door was unbelievable even though it clearly said entrance only. The abuse that the members of staff get on a daily basis is embarrassing, they are doing their absolute best in the current clearly quite difficult ever changing circumstances. They do not deserve to be treated in this way. Thank you very much Caroline and the team for a lovely meal and for putting up with the unnecessary abuse that they receive.

30. september 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid going to the wood end ripley

Avoid going to the woodend ripley
We booked and started to get ready
Then got a email saying it had been cancelled
That was 40 mins wasted
We booked for 20.15
Then got a email saying no food after 20.00
Yet still on there website it says booking until 20.45
Don’t waste your time many better places than them
They don’t deserve custom
We won’t be using any stone houses from now on

25. september 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Been to the restraunt in Rochdale today…

Been to the restraunt in Rochdale today with my family, we understand everywhere is extremely busy; however over a hour wait for food is horrendous! We’re a family of 6 & come in here often so to be left without any kind of food for a hour is appalling, I would not recommend if your hungry and expect a fast service as this place doesn’t know what fast is.

26. august 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid !

I went to the stone house in peace haven today with my partner service was slow waiters were slow and very unprofessional. The waitresses took half our order and ran off my partner didn't even get a chance to say what he would like . We were waiting half an hour just for a drink . My in laws then went this this evening and their pizza was underdone hardly any toppings, burger was burnt and had no chips . Then went they went to complain the waitresses were sitting with their feet up in the restaurant ! Awful ! .sticky tables ! Food not cleared ! And especially in these times ! Have they heard of covid 19 ?! Avoid !

19. august 2020
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Bedømt til 4 ud af 5 stjerner

Went to stonehouse carvery and pizza…

Went to stonehouse carvery and pizza restaurant old wolverton near Milton Keynes for lunch.
They are taking corona virus precautions seriously.
Had the carvery. Food excellent quality and hot. Pudding was seriously good. Service a bit slow hence 4 stars. Very impressed and good value.

18. august 2020
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Bedømt til 1 ud af 5 stjerner

Disgusting badly managed place to eat.

Went to stonehouse pizza And carverys Tue 11th August. Booked for 7.00, cold meal arrived at 8.45, half of which was wrong. Not told there was this waiting when ordering, not kept updated whilst waiting, it was disgusting. No apology. All the staff were doing was standing about not doing anything including no cleaning and laughing. Could Not get a dessert , which was only ice cream after meal as Dessert area was closed, considering our meal was late so their fault. Read Facebook about this place and see more remarks. If I could I would not give one star even. Will never go back and neither will anyone I know.

12. august 2020
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