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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have been using the Stolt Hydration Vest for the past month for marathon training. Fantastic fit, balance, and quality. The pocket design gives plenty of storage for energy gel packets and a m... Se mere

Bedømt til 5 ud af 5 stjerner

I purchased the ultralight backpack. It was well described on the website so i knew what to expect. It is a really high quality product that I expect to last for many years. Importantly it is well des... Se mere

Bedømt til 5 ud af 5 stjerner

Great customer service, and follow up care. The product is great and we are delighted with it. Thank you for being a pleasure to order from.

Bedømt til 5 ud af 5 stjerner

Before having my stolt, run commuting felt like a hassle. My backpack carries everything I need, laptop, change of clothes and shoes. It feels light when running and still looks sharp when I walk int... Se mere

Virksomhedsoplysninger

  1. Taske- og kuffertbutik

Skrevet af virksomheden

London based boutique manufacturer of premium quality commuter bags. "The best bag for your new commute". Free shipping. 2 year warranty.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

71 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Great bag! Good customer service!

Got the bag today and I’m already in love with it! You can just feel the quality! I can’t wait to properly get to know it.

I would’ve given 5-stars, but I deducted a star for the lack of an update vis-a-vis the late dispatch (which appears to be a common issue, judging my other reviews). But shoutout to Keijo. He called me back, kept me updated and the bag was delivered on the day he said it would be. And it seems late delivery is the result of quality assurance. So, fair enough!

Anyway, I love the bag and the customer service is good (not perfect).

18. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I placed an order on 01/08/2024.

I placed an order on 01/08/2024.

At the time I was aware there was a delay in sending out the bag and it would be dispatched during the last few weeks of August.

Late August came and went, with no bag received. I was then informed there had been an issue with the quality of the bags which needed to be fixed, and I would have a bag sent out to me no later than the 26/09/2024.

Again, this date came and went with no bag being sent.

Then in late September, another email informing me there had been yet more issue with the bags, and they would be sent out in a ‘couple of weeks’.

It’s now 4 weeks later and nearly November - still no bag, no update, no one answers the phone their end.

Gutted and embarrassed as I this was supposed to be a birthday present for my partner. At this rate I doubt it will arrive for her next birthday in August 2025

Can’t actually comment on quality of the bag but it’s quite foreboding given the seemingly constant issues with quality control. Ridiculous when you consider the price I paid in the first place!

1. august 2024
Uopfordret anmeldelse
Stolt Running-logo

Besvarelse fra Stolt Running

Dear Cam,

Thank you for the chat today and for your pre-order.

We identified a quality issue in this production round not until post production. As we stand to deliver high quality bags to our customers, we wanted to do the right thing and replace the defective part before sending out the bags even if it meant a delay and uncertain delivery date.

It is very frustrating as it took so long to get the replacement parts in and we have clearly missed the mark resulting in your poor experience. Personally, I am so sorry for this.

Good news is that your bag is finally on its way.

Best,
Keijo

Bedømt til 3 ud af 5 stjerner

I purchased a backpack 6 weeks ago

I purchased a backpack 6 weeks ago. Backpack was supposed to have been shipped 10 days ago. I have emailed and called customer service to confirm when the order will be delivered and had no response. Contact number went to voicemail. I only received a response once I posted a trustpilot review but thereafter the bag was delivered promptly.

24. oktober 2024
Uopfordret anmeldelse
Stolt Running-logo

Besvarelse fra Stolt Running

Dear Catriona!

Firstly, thank you for your feedback. My sincere apologies in case my earlier communication regarding shipment delay did not reach your inbox.

I have replied to your message and will try and call you again. Your bag is on its way.

Apologies again for the delay.

Best,
Keijo

Bedømt til 3 ud af 5 stjerner

Got there in the end

Ordered the bag (August 2023) after good reviews online on running website but the straps broke within a few months. Emailed and called the company but no response.
Update
Got a response and the founder of the business has called me and was clearly keen to fix the issues and was very apologetic. Offered a number of solutions so will be testing out a new bag. One call totally changed my perception about their customer service and will update rating after a few weeks of trialling the new bag.

4. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Comfortable and well-made

Bought an Athlete backpack about 2 months ago and have been using as a daily runner work commute bag.

I had high expectations given the price and online reviews but did not regret purchasing it. It's very comfortable, well-made and well thought-out. The slidable waist straps, location of the laptop sleeve, padding, the front clip - everything feels like it's in the right place. Easily surpassed my expectations and it looks great too.

Slight delays on delivery due to issues with UK customs that were out of their control, but they took the time to notify me ahead of time.

Highly recommend for anyone trying to combine their commute with a workout.

10. juli 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Customer Service could be better, but made things right in the end

I purchased the athlete commuter set, unfortunately the bag just wasn’t for me, the bag just wasn’t very comfy to wear. I emailed for a return and eventually got a returns label. Due to personal reasons I was unable to send within the 5 days before the return postage expired. I then paid the return postage myself to the same address and have confirmation from Royal Mail of delivery. I’ve advised stolt on the same returns email chain but I have yet to receive any response or refund after multiple emails. I’m hoping this review may get thier attention where my emails are not. I don’t really like leaving a review like this but £155 is alot of money.

Update: Keijo has followed up with me directly via email. I really appreciate it and he has refunded me. I’ve altered my rating as a result, he bag was very nice but just wasn’t right for me.

6. juli 2024
Uopfordret anmeldelse
Stolt Running-logo

Besvarelse fra Stolt Running

Dear Ryan,

My sincere apologies for the sub par experience you have had to endure and thank you for this review. I could not agree more with you that your customer service experience has been far from ideal and I'm so sorry you had to wait so long for the refund to be processed.

We should now have people and processes in place to prevent this from happening again so thank you again for raising this.

I have sent you a separate note yesterday confirming that your refund has finally been processed.

Best,
Keijo

Bedømt til 5 ud af 5 stjerner

Absolutely recommend after 2 months' use

I've had this bag for about 2 months now. I wanted a bag that I could run & cycle with, with a chest & waist strap, waterproofed, etc and one that was not an overtly 'commute' bag - and Stolt delivers! I bought the Athlete Backpack - had great customer service (thank you Keijo!). I never find bags that have big enough side pockets to fit my big water bottles, and this one fits my big metal 1 liter Frank & Green one.

My *only* little issue with it is that the shoulders can dig into my neck when the chest strap is attached when running - I have found this on the 13km and the 8km runs I have done with this bag. This is nothing that can't be solved by pulling up top up whenever it happens, but could be worth having some extra padding there? Regardless, I wouldn't let that be the deciding factor for not getting the bag.

It's rare nowadays that you really feel that you have gotten value for your money and I really feel like I have gotten that with this bag. Stolt have really considered the casual athlete experience with this bag. Safe to say, I recommend!

2. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic experience from ordering…

Fantastic experience from ordering through delivery, and most importantly performance. Product consistently delivers day in/out and in the most comfortable running backpack I’ve ever found. Could not recommend high enough.

10. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Stolt have created a fantastic product

Stolt have created a fantastic product! I bought the Athlete commuting set. I’ve been using it for about a month and I am really impressed.
What sold me on the Athlete backpack is the quality, comfort and size combined with the versatility. I typically cycle to work, but sometimes I cycle there and run home. I work in a traditional office environment in Mayfair (jeans and sports gear are not considered work appropriate!). I was tired of getting to work and finding my work clothes wet from the rain or wrinkled. I was excited to try this backpack because it would keep my clothes clean, wrinkle-free and dry (rain cover included!). Plus, it looks as smart as some of the backpacks made by very high end luxury luggage companies. The running belt is detachable so on days I want to run home, I leave my bag at work and run home with just my phones in the belt. I needed a bag that was roomy too. I often cart around my clothes, heels, makeup bag, packed breakfast and lunch, laptop, phones, etc etc!

For years I commuted with a leather messenger bag because it did the job. I typically don’t like to spend money on new things when I have something that works. When I saw how high spec and good quality the Stolt Athlete bag is, I decided to get it as a “back to work” gift for myself after some time off work. I’m so glad I did.

The bag is very comfortable, great quality and Stolt’s customer service is excellent.

17. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Stolt Running for a Heavy Laptop

I recently purchased a Stolt Running bag, primarily for carrying my heavy work-issued laptop on my daily commutes. Having put it to the test on a 9K run each way just yesterday, I'm absolutely thrilled with its performance and feel compelled to share my experience.

Firstly, the bag's design and build quality are second to none. It's evident that a lot of thought has gone into making this bag not only functional for runners but also comfortable to wear over longer distances. The weight distribution is excellent, and despite the considerable weight of my laptop, the bag felt secure and balanced throughout my run. And didn't get in the way of my arms or legs.

Running with a heavy load has always been a concern, but the Stolt Running bag has completely changed the game for me. It's reassuring to know that I can now comfortably and safely transport my work essentials on foot, aligning perfectly with my active lifestyle goals.

I did notice a slight rubbing at the bottom of my back on the return journey yesterday, but I attribute this to needing to adjust the straps. It's a minor issue, and I'm confident that with a bit of tweaking, I'll find the perfect setting.

Also, the pre-sales team where outstanding in helping me pick the best bag for my needs.

In summary, I'm over the moon with my Stolt Running bag. It's not just a bag; it's a game-changer for anyone looking to integrate their running routine with their daily commute. Whether you're carrying heavy tech or just your essentials, this bag will not let you down. Highly recommended for anyone looking to combine fitness with functionality.

28. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Perfect after 6 months of use

I ordered the new Athlete backpack when it was in stock and I am very impressed with it. International delivery took some time but I was kept well informed and the team was very helpful. The product itself is great. It’s still perfect after 6 months of daily use. I already had the clothes box which fits in the backpack perfectly when travelling. The rolltop lock is cool feature and the bag has a similar laptop pocket with small pockets than other Stolt products. Great for running, cyckling, travelling, all of it.

1. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fit for purpose and comfortable running bag

I purchased the Hylo Athletics Alpha Backpack from Stolt in 2023 and have used it both in everyday work commuting as well as business travel. Its pretty amazing to be able to fit both heels and running shoes in the bag and still carry it in a comfortable and ergonomic way. Not all bags suit a shorter person like myself so I can only congratulate the designers!

10. februar 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Stolt Athlete - wanted to love it, really disappointed

**Note: after writing the below review, Stolt got in touch to discuss my feedback and were extremely helpful. The team is going to take a look at my bag for defects and send an alternative to try in the meantime. I'm impressed by the customer service and commitment to providing a high end product and experience.**

I bought the Stolt Athlete Commuter Set late last year. With a promotion and new customer discount it set me back about £135, although it's now listed at £198.

I really wanted to love it. I've been looking for a while for a bag that I can wear on my run into the office (10k or so), and also take to client meetings. The Stolt Athlete seemed to fit the bill perfectly.

I'm really disappointed. The bag has some great features but it's let down by poor design and low quality materials. After a few weeks I've given up wearing it to run. It's also not very comfortable to wear while cycling. It looks great as a city rucksack but there are similarly styled bags for much less money.

My main issues are:
- The shoulder straps keep coming loose. They're thin and don't have the friction to hold properly in the fasteners. I have to tighten them every few hundred metres as I run. I've not had this issue with other running bags

- The flat back padding, reinforced by a laptop in the laptop pouch, doesn't sit comfortably at all when fastened tight for running. There's no moulding to the shape of the back

- The hook fasteners for the shoulder straps and waist belt are fiddly and keep coming undone

- The fastener for the roll top is high quality and secure BUT the strap is nowhere near long enough. It won't close unless the roll top is folded down fully, which defeats the value of a roll top for adding capacity to the bag

- Most of the strap system feels cheap and lightweight — especially the chest strap, shoulder straps, and elasticated bands around the straps

- Minor point, but the elastic velcro band for holding a laptop in place is too short to fit round the size of laptop the bag is designed to hold

There are plenty of things to like about the bag. It looks really good. The clothes box is a nice concept. I really like the laptop pouch.

But ultimately I paid a premium price because I wanted something that would 1) feel premium in quality 2) look smart and 3) be good to run in. Sadly this bag only meets one of those three criteria.

29. november 2023
Uopfordret anmeldelse
Stolt Running-logo

Besvarelse fra Stolt Running

Hi Mossy

Thank you for taking the time to provide us with your detailed experience with the product. Our whole team is absolutely gutted to hear that you didn’t enjoy this user experience. We are all runners and our main purpose is to create high performance functional products for fellow athletes like yourself.

To address some of your points:

The Athlete backpack is made using recycled 500D polyester with YKK and Fidlock hardware. The materials are then treated with water-repellent and anti-microbial finish to combat rain, sweat and odours. The straps are padded and the back panel has a power mesh padding for more comfortable carry. We pay a lot of attention to all design elements and also focus on the adjustability of the product so that it fits most people so I’m truly saddened to hear that you didn’t like the quality nor found it comfortable.

To echo your criteria, as a company our priority is to make products that are 1. Good to run in, 2. Feel premium in quality and 3. Look smart (and in that priority order) and I’m disappointed that this was not your experience.

We value your feedback and it continues to be thoroughly considered. We are a small family business where every single customer encounter is hugely important for us and so we want to thank you for giving our product a go, and again are truly sorry that it didn’t meet your expectations.

We are not quite sure how to make this experience any better for you but please email keijo@stoltrunning.com and I hope we can find a way.

Bedømt til 5 ud af 5 stjerner

The Stolt Alpha is outstanding

The Stolt Alpha is outstanding. Here is a company that has thought long and hard about what is needed for a successful run commute. They then built it with high quality materials and craftsmanship. Thanks to Stolt and some max cushioned shoes I’m a runner again. Worth every cent. 6 out of 5 honestly.

30. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

All that commuters need, nothing they don't

Great product! I did something like 1000K of commute running with it in all sorts of weather, packed to the fullest. I am very satisfied with it. Also, very nice customer service. Maybe just one potential improvement: the belt pockets are hard to use while running, especially for a larger phone for example.

26. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great products great company

Great products, yes on the luxury side of back packs but worth the investment. I bought the stolt athelete complete pack with all the extras, really useful bit of kit. Great size for one night. Padding is great. Materials feel really nice and good quality.
I emailed after my order and they communicated straight back and resolved my issue.
Great company!

21. april 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent work/gym stylish bag

Bag delivers exactly what I needed, compact but fits a fair amount in (I carry laptop, cables, kit, shoes, lunch and water bottle in), stylish enough, comfortable for running and feels very light to carry, mainly due to where it sits and fits on the body than being particularly lightweight material. Also excellent service and experience in the ordering and delivery.

26. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Just the nicest back pack ever

Just the nicest back pack ever. So cleverly thought through. And the best customer service. I managed to order the wrong bag in the wrong colour and it was all sorted with real people who responded quickly to my email and delivery was fast too. I cannot recommend Stolt Running highly enough

1. februar 2023
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Good bag. Not worth the price

The bag is good but is overpriced by £150. The quality doesn’t blow you away and there is so little space in the laptop section - the laptop charger has to fit in the shoe compartment.

There is nothing about the bag which justifies the price tag.

EDIT: To demonstrate how little room there is in the laptop section, my phone charger squashed into the fan and has crushed the bottom of the laptop.

22. januar 2023
Stolt Running-logo

Besvarelse fra Stolt Running

Hi Joel,

Thank you for your purchase and for your review.

We’re very sorry to learn about your experience.

As our products are designed to perform in work environment but also while running, the running ergonomics play a big part in our design and testing process. When we sampled the different versions of the bag, it became clear that we had to make the laptop compartment relatively tight in order to achieve optimal ergonomics and minimise movement between different compartments while running. Like you mention in your review, majority of us carry the laptop charger in the front expandable pocket.

Having said that, we are truly sorry for your bad experience. I have reached out to you via email to discuss this further.

Best,
Keijo
Founder
STOLT London

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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