Stockwoodcars Anmeldelser 

Got in contact with Gabriel showing interest in an automatic car, was told he had 5/6 currently in stock. Explained we had seen 2 cars we liked on the website and wanted to travel from Cardiff to Bristol to view them. Spoke the evening before to arrange a 10/11am viewing and make sure they were still available as we would be traveling and all was agreed. Got to the lot which was jam packed of mostly filthy cars with lots of damage to be told by a young lad that the car we had shown most interest in had sold a week or so ago. Then the second car we wanted to look at wasn't even on the plot. He said himself he was confused why Gabriel had agreed and why they were not taken off the website. No apologies for the complete waste of time and petrol for the 3 hour round trip we had made. But judging by other reviews looks like we had dodged a bullet as luckily we handed over no money for deposit in advance. Filthy cars, one we looked at had empty meal deal wrappers growing mould on the passenger floor seat. Terribly run business which I would urge others to avoid at all costs. Don't waste your time like we did!

Deeply disappointing. They have ripped off my 17 year old buying a first car.
Paid £250 deposit, car was supposed to have new MOT however it failed its MOT significantly, collection date passed with no communication.
After repeatedly calling and no answer I was told that it was being fixed and ready in 2 days. This date passed, No communication despite me calling repeatedly.
Eventually calls get answered 1 week later, car still has no MOT according to Gov website yet Gabriel insists I haven’t called at all and it was my responsibility to contact them as well as telling me the car would be ready tomorrow and he’s spent a £1000 fixing a car that I wanted fixing, like he was doing me a favour, stating the deposit couldn’t be refunded. Whilst telling me all of this, he kept passing me back and forward on speaker phone to a young lad who clearly didn’t know what day of the week it was and was telling him off for lack of communication.
Utterly delusional behaviour and complete cowboy outfit. Seemly more than happy to rip off a 17 year old who proudly spent money on a first car. If they now gave me the car for free I wouldn’t take it, I would be genuinely worried it would not even be safe or legal to drive.
Avoid at all costs.

AVOID AT ALL COSTS!!!

Based on my experience, I would advise extreme caution before paying any reservation fee or deposit. Do not hand over any money until you have seen clear evidence that any agreed repairs have been completed.

I was asked to pay a reservation deposit without being told it was non-refundable. I was also told that the sale price would not be agreed until the vehicle had passed its MOT.

When the vehicle failed its MOT, I made it clear I would not be taking the car until it was repaired as I was travelling to France. I was assured that the advisory items would be repaired by an agreed collection date. Unfortunately, those repairs had not been completed as promised. They wanted me to collect the next day, but having checked the MOT records it had not been repaired as stated.

I feel completely scammed and appalled at this customer service. Make sure you check the MOT records online as they outright lie.

The most disappointing part of my experience was the customer service. I made it clear from the outset that I needed the car by a specific date because I was due to travel with my 3 children. I was also promised that someone would collect me from work with the vehicle, but nobody arrived. My calls then went unanswered, and when I eventually spoke to staff, I was shouted at by two members of the team before the call was ended.

Overall, I found the experience deeply distressing, unprofessional and as the last review said, I look forward to starting legal action.

CON ARTISTS! ripped me off part exchange 4 grand and my car for a car that's only worth 2 grand and had undisclosed problems and refused a refund. i have a newborn baby that they were fully aware of and sold me a car he'd be going in daily that's barley even road safe. I'll look forward to seeing these twinks in court.