Further to my previous review, we received our canvas yesterday. Very poor quality as the canvas is loose. However we are keeping it because of the hassle in returning. Certainly not worth the mon... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Further to my previous review, we received our canvas yesterday. Very poor quality as the canvas is loose. However we are keeping it because of the hassle in returning. Certainly not worth the mon... Se mere
Virksomheden har svaret
I had an absolutely amazing canvas from this company and it's pride of place in my home. However I just wanted to let the company know that I have also been receiving the constant emails from a scam s... Se mere
Virksomheden har svaret
Placed order 28th July for 2 products, delivery stated 7/10 working days and here we are 27th August still no receipt. Have chased numerous times, initially they answered the phone and apologised fo... Se mere
Virksomheden har svaret
It was easy to order and the goods arrived within a few days. However, despite the sturdy packaging, they arrived smashed to pieces. I let Steven Brown Art know what had happened and was immediately o... Se mere
Virksomheden har svaret
Steven Brown Art is the home of the Highland Cow McCoo's! The UK's number one artist's work is available on Canvases, Mugs, Glass Chopping Boards and much more!
Heritage House, DE7 5UD, Ilkeston, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered a cushion as a birthday gift and the website states 8- 10 days product will be with you. Waited 10days and nothing, contacted customer service who said it would be dispatched after 8-10days (so completely different to website) - 12 days passed and nothing, so I made a complaint - the next day I received an email asking me to send the complaint to another email address for complaints which I did. Still no cushion, so I checked the tracking number which stated it hadnt left the warehouse - 15 days later still no cushion so I contacted customer service again and told its on its way. 20 DAYS later it arrived and turns out my complaint hadnt even been logged - As I was asked “Can you confirm you wish to make a formal complaint” - Which I am
Sure is illegal when you have made a complaint been asked to send to complaints and its not been dealt with? Also lead in time of over 20 days is disgusting when website says 8-10 days and product will be with you. One of the worst customer services I have encountered- dont log complaints and tell you anything to stop you contacting them. Wouldn’t recommend!
I waited over a month for my purchase to which I emailed twice. On the second occasion I stressed how urgent the order was as it was for my sisters birthday. I received the goods a few days later.
From ordering to receiving my order everything went smoothly,the parcels came on time and in perfect condition.
Love the placemats and coasters, laminated so if they get wet the design doesn’t peel off
Very happy with all the purchases I've made (3 so far). Service abd delivery each time we're amazing. Pictures are gorgeous too.
Bought the picture for my Husband he loves Scotland so when I saw picture just had to get it he loved it
The Customer Service were excellent, really helpful. The items that I bought were as you would expect from a company like this...brilliant. I am so pleased and so are my dogs.
Brilliant service! Both efficient & friendly-would highly recommend! Thank you. 🤩
Excellent quality product as usual. The item arrived well packaged and was easy to track using the tracking information supplied.
My chopping board arrived after a rather long wait one corner is sharp and only two worktop protectors inside emailed for a week to resolve the problem but still waiting a response
I am getting spammed relentlessly by sites that appear to be in America trying to sell me a Heather McCoo clock at 90% discount. The emails come from different (presumably fake) companies with different subjects and email addresses every time so it is impossible to unsubscribe or block the emails. Very annoying 😡
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