I can't say enough good things about this mattress system. Every major mattress company should make beds like this! These beds are beautifully made, very comfortable, and over the long haul, le... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
super fast shipping/arrival time. also, employee had given me a discount code to use when checking out online and i couldn’t get it to work so i just ordered at full price. received an email the next... Se mere
Had a question prior to buying online which was answered promptly. After delivery had a couple of questions. Called the customer service number which was answered immediately. Was told the person to a... Se mere
The gentleman O spoke to was courteous and knowledgeable about your products. I had dealt with Sterling before and he pulled my information up and knew exactly what I needed. He gave me all the infor... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Founded by a US Navy Veteran in 1987 as a waterbed manufacture, Sterling has expanded to offer lines of Innerspring and Latex mattresses featuring interchangeable parts that allow you to extend the usable service life of your mattress from the standard 8-10 year, to 15-20 years and beyond by offering replaceable parts. This practice was held by the EPA to be a waste reducing practice as it prevents millions of mattresses from going to the dump. We pride ourselves on customer service, and hold ourselves to the highest standards of quality and on time delivery. We are FDA Class 1 Certified and HubZone Certified by the Small Business Administration. We are, first and foremost a small business. We may be under new ownership, but our main principles are the same. We will answer all calls during our normal business hours as quickly as we can. If we miss your call, we will call you back. We return urgent calls and email inquiries during weekends and holidays as quickly as possible, even when our office is closed. We are here to support you and our products. Aside from our web chat system that provides answers to common questions, you will not get AI responces from us. Web chat, email all go striaght to a person. Phone calls have a very simple phone tree, and you get a person 95% of the time. Missed calls are returned. We are more than happy to help you make educated decisions. Buying a mattress is incredibly important, and we want to make sure you understand what you are getting into with us. We do not have time limits on calls, and we are happy to answer "Dumb" questions if it helps you make a decision. If you want to talk to a real person, and get real answers, on a top rated product that is actually MADE IN THE USA, and dont want to deal with marketing fluff, give us a try. Our customers like us, not just for our winning personalities, but for our high quality products, and our willingness to explain how things works.
Kontaktoplysninger
7130 Fenwick Ln, 92683, Westminster, USA
- 888-281-2817
- Sales@sterlingsleep.com
- sterlingsleep.com
4,7
Fremragende
60 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
very knowledgeable and friendly.
13. august 2025
Satisfied Shopper!
The web site offered the quality items I was needing, at a satisfactory price. The items ordered were received sooner than the shipping estimate.
11. august 2025
I can't say enough good things about…
I can't say enough good things about this mattress system.
Every major mattress company should make beds like this! These beds are beautifully made, very comfortable, and over the long haul, less expensive than virtually any other bed you will own. That's because you can replace the parts that wear out without replacing the whole mattress.
Comfort can be adjusted by changing the topper and pillow top. And the topper can be different on each side of the bed for different people.
If you want a luxury mattress that over the time costs less than your average mattress – because you don't have to replace the whole mattress – this is what you want.
1. august 2025
Had a question prior to buying online…
Had a question prior to buying online which was answered promptly. After delivery had a couple of questions. Called the customer service number which was answered immediately. Was told the person to answer my question was at lunch and would call me upon returning. 20 minutes later I was called and my questions answered and an additional item I needed was promptly ordered and mailed to me the same afternoon. Fabulous customer service.
17. juni 2025
Post Sales Customer Service
I thought it was odd that I received a call on a Friday night after normal business hours soon after sending an email that I had a leaking waterbed.
Odd in a good way. Thanks for that. It gave me the weekend to work with the leaky waterbed and consider my options for getting my bed back in order.
13. juli 2025
Great and quick service.
9. maj 2025
Love my hydrosleep dual mattress waterbed
I received a call before it was shipped to verify that we wanted a California king as opposed to a regular king size mattress. I appreciate the fact that they took the extra step before the bed was shipped. Bed is very comfortable. It arrived quickly and was easy to set up. I would definitely recommend Sterling Sleep for the Hydrosleep dual mattress waterbed.
4. juni 2025
Excellent!
Great customer service. Shipping was right on time. New mattress cover is a perfect fit.
9. maj 2025
Customer service is on point
Customer service is on point. Products are quality!. Highly recommend
9. maj 2025
Extremely happy with purchase.
The gentleman O spoke to was courteous and knowledgeable about your products. I had dealt with Sterling before and he pulled my information up and knew exactly what I needed. He gave me all the information I needed to make a decision and everything went according to his timeliness. I was extremely satisfied and would deal with them again.
9. maj 2025
Customer service
Customer service. Perfect. Couldn’t ask for a nicer man associate. Listened, recommended and got my order shipped.
9. maj 2025
amazing service
super fast shipping/arrival time. also, employee had given me a discount code to use when checking out online and i couldn’t get it to work so i just ordered at full price. received an email the next day saying they had gone ahead and applied the discount since i must have “forgotten” to use it. great doing business here!
22. marts 2025
I buy all my waterbed and assesories at…
I buy all my waterbed and assesories at Sterling. I highly recommend them one stop shopping for ur waterbed needs
9. maj 2025
Anton was beyond outstanding and…
Anton was beyond outstanding and helpful. With all of my questions, he was so patient and gave me all of the information I needed! The Sterling product is an excellent waterbed.
8. maj 2025
Best online experience ever !
These guys know what they’re doing! After several phone conversations and emails, they offered a few suggestions for a replacement for my existing waterbed components. Very helpful! Thank you so much !
1. april 2025
Anton was super helpful
Anton was super helpful
Was able to warranty swap my mattress so in the end it only cost me shipping will differently use this company in the future
9. maj 2025
Besvarelse fra Sterling Sleep Systems (APPF Inc)
Thank you, We do our best to help everyone, and we love the positive feedback. If you every need help, you know where to find us!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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