Stepplaza Anmeldelser 

Well I put in for a england box from what I thought was sports direct and it ended up being a company called stepplaza.com they took 11 10 out of my account on 5he 10th of June 6.05 on the 11th of June and 55.40 on the 12th of June I did not give them permission to take any money from my account

I received what looked like a legitimate ABOUT YOU birthday promotion offering a mystery box for €9.99.

After following the links in the email, I was redirected through multiple different fake websites and eventually ended up on Stepplaza. I paid €9.99 and never received any mystery box.

Shortly afterwards, additional charges of €26.20 and €34.40 were attempted on my card. Fortunately, those payments were declined by my bank.

I reported the transaction as fraudulent and left a review describing my experience.

Since then, Stepplaza has contacted me multiple times, claiming a refund would be issued and asking me to remove or improve my review. One email even suggested that a positive Trustpilot review would help finalize my case.

At the time of writing, I have still not received the promised refund.

My experience was:

- Misleading marketing that appeared connected to ABOUT YOU.
- Payment taken for a product that was never delivered.
- Unexpected additional charge attempts.
- Requests to change or remove reviews after complaining.

Make your own judgment, but I would strongly recommend extreme caution before entering payment details on any site connected to this promotion.

Je remercie jérémie qui a su répondre a mon problème rapidement

Emily was extremely helpful and resolved my issue quickly and efficiently

Great experience

First upon I want to ask you soryy,because I was member in this company by mistake.As for I am starter in this,so I cannot say more than this

Cuidado con esta gente que te cobran pos páginas diferentes y pides la baja y siguen mandándote pagos a la tarjeta de crédito MUCHO CUIDADO

Necesito que me den una solución de la devolución de mi dinero que me an descontado en estos meses

Merci de votre confiance
Mais il faudrais expliquer mieux en détail
Car moi personnellement je penser acheter la cafetier

Not transparent at all. I've never activated automatic deduction and they are deducting my money without my permission . Now I think they blocked me cause I can't even log in their app. My money is gone without any service 😠😧

Gracias, jefe del equipo de escalaciones
Por su ayuda.

Non so se mi hanno letto nel pensiero ma si stanno occupando del rimborso che avevo intenzione
di chiedere.Grazie per l'interessamento,spero sia
fatto in tempi brevi.Grazie Emerald

Le service client a répondu rapidement à ma demande et a trouvé une solution à mon problème. Merci à Elsa et à l’équipe des réclamations pour leur aide.

Diamond este util, Diamond a rezolvat problema .

Réponse très vite plus qu'à attendre le remboursement

Gracias Elsa por esta experiencia

10 kwietnia zapłaciłam za smartwatch. Towar nie przyszedł, a pieniądze zostały zapłacone. Cały czas piszę o zwrot pieniędzy , ale nikt nie odpisuje.
Oszustwo. Jestem zawiedziona.

Me están tratando de devolver el dinero