Great customer service! I appreciate the time the rep took to help me understand and make an informed decision about which products would best fit my needs. I also appreciate that they specify on thei... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Great customer service! I appreciate the time the rep took to help me understand and make an informed decision about which products would best fit my needs. I also appreciate that they specify on thei... Se mere
Virksomheden har svaret
Excellent customer service! They helped find the product that fit our needs, checked availability, and shipped the order quickly.
Virksomheden har svaret
One of the best parts about shopping at Stellar is that you know their customer service is something you can rely on every single time. I asked for a quote from Elisa and she got it for me THE SAME DA... Se mere
Virksomheden har svaret
This was our first time ordering from Stellar Scientific. We were super pleased with how fast we received the material. I was also beyond pleased with the Customer Service experience. After ordering,... Se mere
Virksomheden har svaret
Offering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.
10715 Red Run Blvd, 21117, Owings Mills, USA
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered 2 ml vials. The price appeared to be absolutely great. The vials are for transferring (shipping) serum, so require caps with each vial.
When they arrived I found out why they were so cheap---the 2 ml vials are sold without the caps. Buying the caps would well more than double the price of each unit, and make them the priciest ones on the market.
I've ordered this item from other places throughout the last ten years and never once ordered caps and vials separately.
I've since ordered the items on another website and have requested a return doc for the vials.
_____________________________________________________
I just received a response that Stellar will not take them back because they are non-sterile. These type of tubes are not sold as sterile, they are not individually wrapped and were not expected to be sterile.
We will not attempt to buy lab supplies from Stellar again as they sell half an item and then demand more money to send you the rest. Their response says they are remiss in not labeling the vials 'non-sterile,' but they are only remiss in not labeling the vials as half an item.
Next post will have the picture of the new Stellar vials going in the trash.
__________________________________________
Following your response I will send them back. The plastic bag is unopened. I’ve written a couple times to get return instructions, and posted my earlier review after getting no reply. I appreciate your taking them back. I honestly can’t imagine a use for vials for storing or shipping liquid without caps.

Besvarelse fra Stellar Scientific

Besvarelse fra Stellar Scientific
Website was very easy to use; able to quickly find the item I needed; came quickly, shipping was exactly what was promised.

Besvarelse fra Stellar Scientific
The way to purchase was easy and the delivery was on date and not expensive

Besvarelse fra Stellar Scientific
Customer service great shipment was on time without delays

Besvarelse fra Stellar Scientific
The level of service at Stellar is exceptional. I've been buying supplies from them for years and they've gone above and beyond to address mistakes and delays, even when they were not at fault. I would highly recommend them to anyone!

Besvarelse fra Stellar Scientific

Besvarelse fra Stellar Scientific
I've enjoyed my experience with Stellar Scientific. I'm enjoying my Multi Therm Shaker and the customer service I've received has been excellent.

Besvarelse fra Stellar Scientific

Besvarelse fra Stellar Scientific

Besvarelse fra Stellar Scientific

Besvarelse fra Stellar Scientific

Besvarelse fra Stellar Scientific
Quality of the product and the customer service reps are very nice!

Besvarelse fra Stellar Scientific

Besvarelse fra Stellar Scientific
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.