Statrys Anmeldelser 388

Fast response and reasonable problem solving without any headaches.

Very cooperative, professional and help full staff

A year ago:
I registered a Hong Kong company through Statrys. Before proceeding, I asked in detail about bank account opening and described my case thoroughly. Their reply was positive — they assured me the account would be opened without any issues. In the end, none of their partner banks approved the account.

Recently (2025):
I renewed their service to keep my company registration active for another year. After that, I emailed them a question on September 15 — it’s been two weeks and still no reply. That tells you everything you need to know about Statrys customer service.

It's so refreshing to have Chat/PHONE/ and AI all present in Fintech bank. They have been quick and sharp to respond. Coming from another competitor who has none of these its so nice.

This is how banking should be. Professional, courteous, efficient. What a positive experience with Statrys. Fully recommended.

And what an amazing contrast to established banks who inundate customers with piles of paperwork, long & obscure processes and sometimes pure disinterest and ignorance.

Really fast and professional service. Top notch guidance and support during the set up - everything worked very quickly. Even the business owner got involved at one point to help me.

I’ve had an outstanding experience with Statrys. The onboarding was smooth, transparent, and far quicker than what I’ve seen with traditional providers. Their customer support team is always responsive, knowledgeable, and willing to go the extra mile to resolve any questions I have.

The multi-currency business account and FX services make cross-border payments simple and cost-effective,

I opened my company in Hong Kong through Statrys, and overall I had a very positive experience.

The process was fast — it took about a week to set up the company and another week to open the business bank account. Everything was managed online, which was extremely convenient since I live abroad. Their client portal is transparent and easy to use, and communication with the team (via video calls and email) was always professional and pleasant.

What I liked most is that Statrys feels like a modern fintech solution. Compared to other providers in Asia, they really stand out. Fees are clear, support is responsive, and the overall service feels reliable and efficient.

The only challenge I faced was with compliance (KYC/AML) procedures. At times, I had to provide a lot of information about my clients, even though most of them are based in the U.S. This was sometimes time-consuming and a bit stressful. I understand these checks are required by regulations, but it’s worth being aware of them in advance.

Overall, I would definitely recommend Statrys, especially for entrepreneurs working online and looking for a convenient, modern way to set up and manage a company in Hong Kong.

Startups, beware. Our early-stage team builds an AI-driven B2B platform that matches importers with vetted suppliers and automates invoices, compliance, and logistics end-to-end. After providing everything requested, we received boilerplate responses and a video interview led by a very junior interviewer whose grasp of startups and our model felt closer to a high-school level. The evaluation came across as superficial and ultimately wasted our time.
Silver lining for the AI business community: the inefficiency we experienced signals a clear opening for the next generation of fintech startups—teams that can set higher standards in onboarding, risk assessment, and client communication.

Great experience with Statrys so far, they can do what other banks can't!

I want to send abroad payment to my designer in an Asian country and they accept it just with more other requirements. The fees also is low compare to Airwallex.

Fast answers to my questions. Evrything went smooth and the onboaring call was effortless.

The application process was super easy and I’ve got my company, business account and invoicing set up in one week! The support team are really people who reach out to you check in and proactively resolve queries. Very impressed!

The application process was super easy and I’ve got my company, business account and invoicing set up in one week! The support team are really people who reach out to you check in and proactively resolve queries. Very impressed!

At Collins Dawson, we highly value service quality and customer care. We want to commend Stratys Bank for the outstanding experience we’ve had. From the very beginning, their team has shown professionalism, responsiveness, and a personalized approach that truly sets them apart. It’s a pleasure to work with a financial institution that understands the needs of business clients and delivers efficient solutions with genuine care.

Thank you to the Stratys team for your dedication and excellent service!

We used them to register our company in HK and set-up a business bank account. At first, the experience was great and we were happy with the quick service replies and easy to use dashboard.

However, 7 months in we received an email terminating our business account and we were locked out of all files immediately. There was no reason given for the termination and they refused to answer any questions or provide clarity on what we needed to do.

They said any transactions from our bank account or sent to us would be heavily fined starting immediately. We had to scramble to inform clients and change subscriptions to personal cards. We called support several times and they promised to get back to us but never did.

We had to find another company to renew our company with and go through opening a bank account again. We finally were able to learn that our account was terminated because I'm American and they terminated all American accounts.

That's fine, but the way it happened was unacceptable. Not only was there no communication, but we were threatened with fines and locked out of everything.

Later on, they tried to sell us renewing our company with them which we wanted to do originally but were never told if we could. This was after spending a lot of time finding another company who could do our renewal and after requesting files from Statrys with no reply.

We also asked to get our bank statements from the account they closed and locked us out of. We were told we had to pay a 250 HKD fee in order to access it since the account was closed. Obviously, they closed the account and gave us no notice so it was an easy way for them to collect another 250 HKD.

I suggest looking elsewhere for your HK business needs.

Je m'exprime en tant que francais etablis en Asie. Je ne connais que peu de choses en finance. il est très productif que pouvoir s'exprimer dans son langage maternel afin d'éviter les malentendus.
D'autre part cela permet d'avoir des interlocuteurs qui comprennent les relations entre la France et certains pays d'Afrique, ce que les organismes financiers asiatiques ne comprennent pas.
Durant le KYC j'ai pu m'entretenir avec un des responsables de Statrys, qui ne connait pas seulement la finance mais les problèmes rencontrées dans la gestion de PME/PMI
Leur système internet est simple, intuitif et efficace sur ordinateur et sur mobile.

I’ve been using Statrys for my business banking needs and couldn’t be more satisfied. The onboarding process was smooth, the support team is responsive and helpful, and their platform is clear and user-friendly. As a small business owner, I appreciate their personal approach and focus on real solutions instead of flashy promises. Highly recommend Statrys to anyone looking for a reliable alternative to traditional banks.

I've been working with this company for a few flawless years, amazing tech support, transaction coming and going without any issues. Strict KYC, but that's actually a plus. Thank you for all the work you're doing. The best Payment provider in HK!