BDW4509 Slimline Dishwasher Works OK (so far) but can not fit our M & S "Maxim" dinnerplates. They obstruct the upper spray bar - it cant rotate.
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Se, hvad kunderne siger
The customer service and response to my enquiry were excellent. Fast, friendly and extremely efficient. Took me back 30 years to when things worked properly. Ordering made simple, telephone answered... Se mere
Virksomheden har svaret
Customer enquiries were excellent it took them less than 2 hours to respond to my initial query and then they replied with a plan of action. As promised the part arrived 3 days later! Well impressed,... Se mere
Virksomheden har svaret
A ring on our hob failed two months after purchase, so contacted the retailer, Automates of Paignton, who took details and got in touch with Statesman. Next day Lynn rang from Statesman to discuss the... Se mere
Virksomheden har svaret
Kontaktoplysninger
Bluestem Road 38, IP3 9RR, Ipswich, Storbritannien
- 01473277508
- service@statesmanappliances.co.uk
- statesmanappliances.co.uk
4,4
Fremragende
101 anmeldelser
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Had a silly problem.
Had a silly problem which was dealt with politely and courteously - what more could you ask for!
26. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi Liz,
Thank you so much for your 5-star review.
We really appreciate your feedback.
If there is anything else we can help with, please don’t hesitate to give us a call.
Statesman Customer Service Team
BDW4509 Slimline Dishwaherf wil not take M&S dinner plates
BDW4509 Slimline Dishwasher
Works OK (so far) but can not fit our M & S "Maxim" dinnerplates. They obstruct the upper spray bar - it cant rotate.
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi Peter,
Thank you for your review.
We are sorry to hear that you are not completely satifisfied with your product.
We have tried to search for your details however we can't find any of your details. Please can you contact our team on 01473 277508 and we will be happy to help.
Statesman Customer Service Team
Immediate brand new replacement of my appliance, no quibbles!!
My slight problem with my appliance was solved immediately! Anna was more than helpful and polite providing an excellent example of perfect customer Service 5*
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi Caroline,
Thank you so much for your 5-star review.
It was wonderful to hear about your experience, and Anna was very happy to receive your feedback.
If there is anything else we can help with, please do not hesitate to give us a call.
Statesman Customer Service Team
Good customer service
I would like to thank Lynn for her excellent customer service throughout the process of getting my oven repaired. She has been friendly, helpful and professional, and kept a positive attitude throughout. It’s been a relief to finally have the repair completed, and I really appreciate her help and communication along the way.
Lynn is a credit to the company, and I’m grateful for the support she has provided. Thank you, Lynn!
28. september 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi Pedro,
Thank you so much for your 5-star review. We’re really happy to hear your feedback, and Lynn was delighted to receive it.
We truly appreciate you taking the time to share your experience. If there’s anything else we can help with, please don’t hesitate to get in touch.
Statesman Customer Service Team
Excellent response
Customer enquiries were excellent it took them less than 2 hours to respond to my initial query and then they replied with a plan of action. As promised the part arrived 3 days later! Well impressed, it restored my faith in customer services, after a poor experience with the products seller!
30. september 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi,
Thank you so much for your 5-star review.
We’re so pleased to hear that you were impressed with the customer service you received.
Your kind feedback means a lot to our team, and we truly appreciate you taking the time to share your experience.
If there’s anything else we can help with, please don’t hesitate to get in touch.
Statesman Customer Service Team
Excellent Company
The customer service and response to my enquiry were excellent. Fast, friendly and extremely efficient. Took me back 30 years to when things worked properly. Ordering made simple, telephone answered quickly and efficiently and polite and helpful advice from all concerned. Thank you Statesman.
Incidentally, having left the review for the wonderful service, I received the part I needed the very next day. It is so unusual these days to get such excellent treatment. thank you once again. I do wish that other companies would follow their lead.
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi George,
Thank you so much for your 5-star review.
We really appreciate your feedback and are delighted to hear that you received great customer service.
If there’s anything else we can help with, please don’t hesitate to give us a call.
Statesman Customer Service Team
Excellent customer service
Dealing Direct with the company, they were helpful and efficient
22. september 2026
Besvarelse fra Statesman Appliances
Hi Nigel,
Thank you so much for your 5-star review.
We’re really glad to hear your feedback.
If there’s anything else we can help with, please don’t hesitate to give us a call.
Statesman Customer Service Team
I complained about my small freezer…
I complained about my small freezer over-icing and
Lynn was most helpful in arranging a replacement at my convenience and following up the delivery to my
satisfaction. She could not have been more helpful
and attentive. Thanks.
18. september 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi Valerie,
Thank you so much for your wonderful 5-star review.
We’re delighted to hear your feedback on Lynn and so pleased that you were happy with the service you received.
If there’s anything else we can help with, please don’t hesitate to give us a call.
Statesman Customer Service Team
It's a great appliance
It's a great microwave oven with evey functionality and outstanding preference for the price.
Quick and careful delivery.
21. september 2026
Besvarelse fra Statesman Appliances
Hi Zoltan,
Thank you so much for your 5-star review.
We really appreciate your feedback on our products and are delighted to hear your positive comments about the delivery.
If there’s anything else we can help with, please don’t hesitate to give us a call.
Statesman Customer Service Team
Excellent reaction to a problem
The undercounter fridge that was delivered was faulty in that it had a high pitched whine. Lynn could not have been more helpful, making suggestions as to settings and asking me to ring her if it continued. It did and she arranged straight away for a replacement. When this arrived she phoned to see that all was well and that there were no problems. This was excellent service and many thanks to Lynn for her concern and actions - a great recommendation for the company.
15. september 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi Jan,
Thank you so much for your 5-star review.
We really appreciate your feedback on Lynn, and it’s wonderful to hear that you received such excellent service.
If there’s anything else we can help with, please don’t hesitate to give us a call.
Statesman Customer Service Team
Brilliant customer service
Brilliant customer service! They were so helpful in sorting out the gas conversion kit for my Statesman hob and made the whole process really easy. Steven Miller from customer services was friendly, helpful and went above and beyond. Really appreciate the excellent service and would definitely recommend them. Thank you!
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi Suji,
Thank you so much for your 5-star review.
We really appreciate your kind feedback about Steven, and thank you for your recommendation.
If there’s anything else we can help with, please don’t hesitate to give us a call.
Statesman Customer Service Team
Smooth, friendly experience
A ring on our hob failed two months after purchase, so contacted the retailer, Automates of Paignton, who took details and got in touch with Statesman. Next day Lynn rang from Statesman to discuss the problem and said the hob would be replaced, which Automates duly fitted a few days later. All was very smooth and Lynn was very helpful and friendly. Both companies a pleasure to deal with.
15. september 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi Barry,
Thank you so much for your 5-star review.
We really appreciate your feedback about Lynn and your experience, and we’re delighted to hear that everything went well.
If there’s anything else we can help with, please give us a call.
Statesman Customer Service Team
On time .very good.
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi Godfrey,
Thank you for your 5 star review!
If we can help with anything else, please give us a call.
Statesman Customer Service Team
:)........
4. september 2026
Besvarelse fra Statesman Appliances
Hi Michael,
Thank you for your 5 star review!
If we can help with anything else, please give us a call.
Statesman Customer Service Team
I must say excellent service
I must say excellent service. They replied to my email promptly and arranged a replacement dryer within just a few days. The whole process was quick, straightforward and hassle-free. I’m very pleased with how efficiently everything was handled. Top company.
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi Henry,
Thank you so much for your 5-star review.
We really appreciate you taking the time to share your feedback, and we’re delighted to hear that your problem was resolved efficiently.
If there’s anything else we can help with, please don’t hesitate to give us a call.
Statesman Customer Service Team
Really pleased
I have a washing machine, tumble dryer, and microwave, and I’m really pleased with all of them. They all work brilliantly and have been very reliable. The customer service team has also been extremely helpful and always able to answer any questions I’ve had. Overall, I’ve had a great experience and would definitely recommend them!
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi Rebecca
Thank you for your 5 star review!
It was great to hear your feedback and reflections on your experience with the products and the team.
If we can help with anything else, please give us a call.
Statesman Customer Service Team
Lynn at Statesman Appliances was very…
Lynn at Statesman Appliances was very helpful and a pleasure to deal with.
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi Mrs Newley
Thank you for your 5 star review!
Thank you so much for your feedback on Lynn! She was really happy to hear it.
If we can help with anything else, please give us a call.
Statesman Customer Service Team
Statesman Appliances have been great to…
Statesman Appliances have been great to deal with — good value, reliable appliances and products we’re always happy to recommend to our customers.
Lucy is a real credit to the company, always polite, friendly and helpful, and everything is dealt with quickly and smoothly.
Thank you Statesman & Lucy, keep up the great work!
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi
Thank you for your 5 star review!
We’re so glad you took the time to share your feedback on our appliances and our team—it truly means a lot!
If we can help with anything else, please give us a call.
Statesman Customer Service Team
we always receive an excellent service…
we always receive an excellent service from the statesman staff. lucy lawless in sales and the customer service team are all very helpful. highly recommend this company and its staff.
28. august 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi Peter,
Thank you for your 5 star review!
Lucy was so pleased to read this excellent feedback.
If we can help with anything else, please give us a call.
Statesman Customer Service Team
Very helpful advice on spares options…
Very helpful advice on spares options with a prompt and detailed email follow up.
25. august 2026
Uopfordret anmeldelse
Besvarelse fra Statesman Appliances
Hi Neal,
Thank you for your 5 star review!
Lynn was so pleased to read this excellent feedback.
If we can help with anything else, please give us a call.
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