They are one of the top tier merchants in the country for tech. My issue is their delivery charge is well above the standard rate while claiming to have free shipping all over the country. If you... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bad service, super unorganized. Don't buy something from here unless you want go to thru multiple calls. They sold me a GPU, confirmed the order thru a call and text message only for them to notify me... Se mere
Absolutely trash customer service and behaviour Thanks for letting me know how desperate you were when selling your products and how you people treated me after sales service... Not going there a... Se mere
The services of Star Tech are very standard & they are so much cooperative with the customers. They responded us greatly, gave us enough time to deliver essential Information about laptops & other m... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Star Tech Ltd is the largest computer shop and IT Solution Provider in Bangladesh. Established on March 1, 2007, Star Tech has grown into Bangladesh's leading technology retailer, offering a comprehensive range of products including custom-built PCs, laptops, tablets, smartphones, servers, workstations, and genuine Apple products. With 20 retail outlets across major cities such as Dhaka, Chattogram, Gazipur, Khulna, Rajshahi, Mymensingh, and Rangpur, and a user-friendly online platform, Star Tech ensures convenient access to quality tech solutions nationwide. Our commitment to customer satisfaction is reflected in our motto, "Customers Come First," and our ISO 9001:2015 certification underscores our dedication to maintaining international quality standards.
Kontaktoplysninger
28 Kazi Nazrul Islam Ave,Navana Zohura Square, Dhaka, 1000, Dhaka, Bangladesh
- 16793
- webteam@startechbd.com
- startech.com.bd
Har besvaret 5 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The experience of buying a new Laptop
The services of Star Tech are very standard & they are so much cooperative with the customers. They responded us greatly, gave us enough time to deliver essential Information about laptops & other materials. I wish them all the very best & hope they will be able to keep it up In Shaa ALLAH.
& Specially thankful to our Ruhul Amin brother.
Disappointing Experience with StarTech: Beware Before Purchasing
I recently purchased the AirPods Pro 2nd Gen USB-C version from StarTech, hoping to receive the product's warranty and assurance of authenticity due to the company's reputable image. Unfortunately, my experience has been quite disheartening. Upon purchasing the item on July 7th, 2025, from the Mymensingh branch, I discovered that StarTech neither provided a warranty nor could they verify the product's authenticity or whether it was unused.
To express my concerns, I attempted to share my experience in their Facebook group, but my post wasn't approved, which added to my worries about the product's credibility. Furthermore, the customer service has been terrible, leaving me feeling dissatisfied and anxious about my purchase. I strongly advise potential buyers to be cautious when considering purchases from StarTech.
On June 16th Bought a Desktop PC 🖥️ for…
On June 16th Bought a Desktop PC 🖥️ for my younger brother. The Sales person was really helpful with the build suggestions as well as the branch ambience was great.
Good support and service.salesman are…
Good support and service.salesman are so good
I ordered an SSD and a casing
I ordered an SSD and a casing, and even paid in advance to confirm the order that very day.
It’s been 8 days since I placed the order, but they haven’t delivered the products yet. They just keep telling me to wait.
These items were very important to me and I needed them urgently, but they failed to deliver on time — and still haven’t sent them.
It was a terrible experience. Everyone, please be cautious when ordering from Star Tech.
They gave me an old product
I bought a rechargeable fan from them online. They sent me a 2 year old fan. It was manufactured in 2023. I didn't expect this from Star Tech.
I recently bought a Samsung TV
I recently bought a Samsung TV. First and foremost they were supposed to deliver it yesterday but the delivery man had his phone switched off. Thankfully it arrived today. But the remote for the TV is missing. Their customer support is as useless as it gets. Contacted them and they are asking me for an unboxing video. Do you actually expect your customers to record a video whilst unboxing their product? Also why would the remote be missing from packaging from a brand new TV? That means the product has been previously opened or returned by a customer.

Besvarelse fra Star Tech Ltd.
Star tech Ltd
Star tech Ltd
Good Wishes for you.
Last time i purchases it was great and genuine product.
i am satisfied for their great service and efforts.
Disappointing Experience with Star Tech Ltd.
I'm extremely unhappy with my experience at Star Tech Ltd. in Bangladesh. The Banani and Uttara branches have unprofessional staff, outdated products, and poor customer service. Their website is also clunky and unhelpful. I would not recommend them to anyone.

Besvarelse fra Star Tech Ltd.
Worst customer service
I recently placed an order to purchase a Baseus Super Pro Jump Starter and these guys made me wait for 8 days and cancelled it without informing. I called their call center multiple times and they said they will deliver within one to two days. The quality of this organization has degraded over the past years. Don't buy products from them as they don't bother about their customers.

Besvarelse fra Star Tech Ltd.
Missed Discounts Due to Lack of Staff Training
I placed multiple orders over several occasions, and no customer service team inform me that I was eligible for a GrameenPhone STAR discount. Over the past three months, I’ve spent more than 100,000 BDT without receiving any discount. It’s essential to have well-informed and trained staff to provide customers with this information in a timely manner.

Besvarelse fra Star Tech Ltd.
I ordered a product and got something…
I ordered a product and got something else. Now their no customer support responded . It’s definitely a scam.
গ্যারান্টি ওয়ারেন্টির সেবা উন্নত করতে হবে।
Most trusted and reliable IT shop in bd.
Star tech is a most trusted.
Star tech is a most trusted and reliable IT Retail Shop. Their online platform is more active towards giving customer support. Overall, a great platform from where you can easily purchase any IT Product without any doubt.
Very poor system
Very poor system, in a word; fraud. There was some display issue in my laptop, so I took it into a Star tech servicing centre. They had to just change the display. But while changing the display, they broke my laptop. Now they are refusing to take any responsibility. How ridiculous!!
Totally Fraud. I expected better from them, but alas! They disappointed me.
Looking for a trustworthy online shop…
Looking for a trustworthy online shop to buy original tech products from? Look no further than Star Tech Ltd! Not only do they sell top-quality items, but they also offer excellent after-sale service that will leave you feeling satisfied. Their user-friendly app provides a great shopping experience, and the PC build option is a standout feature that makes it easy to build your own computer at home. Shop with confidence at Star Tech Ltd - your one-stop-shop for all your tech needs!
Experience was excellent
Experience was excellent. Trusted tech shop in Bangladesh.
This site is also helpful to all with…
This site is also helpful to all with different types of products that we love. I use this site I think it is a good site . I buy some products in.
I like it ..
Star tech is a most trusted and…
Star tech is a most trusted and reliable IT Retail Shop. Their online platform is more active towards giving customer support. Overall, a great platform from where you can easily purchase any IT Product without any doubt.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







