Stackers Anmeldelser 581

The bag its self is lovely but sadly the main zip is very stiff - like its catching on material inside but it isn't

Very disappointed in the product (returned) and customer services. The item arrived defective (glue on the material) I contacted Stackers and was told it probably is glue and I should try and remove with wet wipes !! Tried didn’t work. I recontacted saying didn’t work and wanted to return. I mentioned in the email how disappointed I was and hoped that the stacker jewellery box I had bought for Christmas wasn’t the same. The reply I got was asking if I wanted to return or replace defective item but not comment regarding jewellery box. Very expensive and thought the company would have dealt with this better

Hoewel de producten zelf mooi zijn, ging er helaas wel iets mis met de bestelling. Ik heb het teruggestuurd vanwege de verkeerde kleur, maar heb helaas nooit een reactie ontvangen van jullie kant. Na diverse keren mailen ontving ik uiteindelijk een creditnota, maar sindsdien heb ik niets meer gehoord. Het is nu al 2 maanden geleden en ondanks meerdere mails heb ik nog steeds reactie en geld terug.

Ondanks de mooie producten zou ik geen bestelling meer plaatsen vanwege de slechte klantenservice.

I have had a stackers jewellery box for several years and I’ve been really pleased with it. I ordered an extra layer but I found the shade didn’t match the original. The support I received in resolving the problem was very good. Anna was very prompt in responding to my questions and they offered me a discount for the layer or to replace the whole set again. The deliveries were prompt and the problem resolved without any hassle. I will continue to use them and to recommend them.

Absolutely love stackers !!
Jewellery all in one place tidily!!
Love them !

Fantastic customer service when I had to send in the mirror section for repairs (totally my fault breaking it). The company were a pleasure to deal with and profession at all stages of communication. Would highly recommend.

Perfect from start to finish ..
And my jewellery box looks fabulous
Such a great way to store your things without them getting lost / broken and to be able to add to your existing boxes is such an amazing idea
This is my second experience with stackers and definitely will not be my last .

Such a shame. Super easy to order, and beautiful backpack, however the taupe backpack I ordered was 100% grey, as confirmed by the customer experience team (don’t order if you want the taupe guys, they longer actually make it in that colour, but cute if you like grey)

Unfortunately the customer experience journey was awful! I wanted to exchange this, and requested so several times, but that was ignored, it took days at a time to reply with no apology from the team, and to be honest she was just completely unhelpful, un empathetic and slow sorting out an item that was completely falsely advertised. It has now been refunded after weeks of chasing so I appreciate that. But it should not of been so hard to get this sorted.

Pretty awful experience.
They had a sale on, my wife wanted another item to match a present she had received.
Noted ‘sign up for 10% off first order’ So I signed up, and added a bunch of matching items to the basket to get free shipping.
A day later I had received the newsletter email, but no discount code, so went back -sale now over.
Dumped all the other stuff and paid nearly double what I’d anticipated.
Doubt I’ll be back.
On the plus side it was delivered promptly and correctly.

The item is beautiful and just as pictured, definitely does what I need by neatly organising all jewellery. Item arrived quickly and packaged nicely so no damage, which today can be rare. Will definitely recommend and will keep an eye on for other useful items to purchase again from Stackers.

It was easy to order what i wanted and delivery was very fast.thank you

After looking at the stackers jewellery boxes for a couple of months I decided to order. WOW im so pleased I did, im really big on quality and the jewellery box did not disappoint, beautiful craftsmanship and such a lovely colour.
Speedy delivery no problem at all tracking was 100% accurate.
I will definitely be ordering again real soon.

Stackers were great with their communication about my delivery of my new item

So happy I could choose what drawers suited me. Great quality, arrived quickly, love it. Certainly no complaints from me

Ordered a second taupe jewellery box stack to match an earlier bought one. Unfortunately the two were completely different shades of taupe and ill-matched. After contacting the customer service team, the problem has been resolved. They explained they’d had a problem with the colour earlier in the year, such that the nicer, lighter shade was no longer available. They have however replaced my older box for a new one, so that I have two that are the same shade. I can’t fault the customer service I received from Anna, who was excellent; it’s just a shame my jewellery boxes are now a darker shade than that I’d originally liked and bought.

I bought a travel jewellery box as a birthday gift. I was very pleased with the purchase, very well made and my friend loved it.

Needed two “open” no dividers for “bulky” necklaces and these stackers fit the bill perfectly. They arrived beautifully wrapped, not a dent in sight (and what a relief that was). I have a number of the stackers trays and really love the way they “do the job”. Quality product.

I really wanted the stackers nappy changing bag in camel which was out of stock and would come in stock in a few months. I rang stackers and spoke to Jadee who managed to find me the last bag they had in the warehouse and went above and beyond to ensure thorough communication through emails and calls and fast delivery! She was very kind and offered a discount on the bag due to some minor defect. The bag is so pretty and is of amazing quality. The minor defect is so unnoticeable but Jadee was so honest about it and also sent pictures. Excellent customer service provided!

Great item and delivered well packaged and on time.

Return charges are appalling! I’ve paid £4.50 delivery, and £4 for return. I’ve ordered wrong size box, what is not very clear on the website. Now I’m out of pocket for nothing.
Thank you, I’ll be shopping elsewhere.