Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
SunTour was the most important Japanese manufacturer of bicycle components based in Osaka until 1988, when Sakae Ringyo Company, a major Japanese maker of aluminum parts, particularly cranks and seat posts, bought what was left of the bankrupt SunTour,...
Memorial Drive 1000, 24301, Pulaski, USA
2,5
7 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Holy cow these guys, they just rejected a service email asking the local shop( MWAY SWITZERLAND )to deal with an issue when is the local shop the first to not understanding the issue itself. They just don't care. Stay away!!!!! Horrible customer service support!!! NX1 AIR , have an issue at the dumping device and there is a knocking noise when you jump down a little step.
Ich konnte meine Fahrradgabel nicht spezifizieren und habe vom Kundenservice beste Unterstützung bekommen. Sie haben mir zudem eine Explosionszeichnung geschickt und eine Empfehlung für eine alternative Feder gegeben.
Sehr freundlich, sehr schnell reagiert, super Service!
I have had a suntour seat post purchased in the UK just over a year ago.
A small rubber stopper has cracked and fallen off so I tried to buy a replacement... Only one shop sells parts and they will not post to UK... So I contacted suntour head office in Germany asking for help, they said they Cannt help and recommend I contact there UK distributor which I did and the refused to help and said they don't carry parts for this product.
It is a good product but this company does not care about after sales support.
Do not buy from them....
about two years ago I bought a SF22 NX1 63mm to replace my old fork hoping to get better... Unfortunately the fork is too hard as if it weren't even there, even if I adjusted the preload etc. I've been looking for a soft spring for two years... I contacted Suntour assistance some times and they responded, but I still haven't been able to solve the problem. I tried a bike whith a fork from another brand with 63mm of travel and this one is truly excellent and the response is completely different and perfect for my wrists and elbows. I will have to change the fork again, but this time I will not buy Sr-suntour.
Acheté en 12/2020, la fourche du vélo (SR Suntour) de ce Cannondale SL4 est déja morte après une dizaine de sorties sans terrain compliqué - comme changer la cartouche de gaz est trop cher en main d'oeuvre, il faut changer toute la fourche soit 280 Eur pour un vélo à 1000 Eur et je ne peux l'avoir que dans 5 mois ! plus de vélo pendant 5 mois donc - La garantie ne joue plus après 2 ans et ils ne veulent même pas regarder s'il y avait un défaut - Fuyez SR Suntour et par la meme occasion Cannondale qui a produit ce velo.
Suntour boasts of great customer service when in fact they are the most frustrating company I have had to deal with. I would expect to see a remark from them to this post but beware, they are terrible, rude, and take no accountability. The first pair of Zeron cranks I purchased cannot be removed because the crank extractor insert completely stripped out on the first try. I cannot even remove the crank now. When this happened I was in the process of purchasing another pair for my son’s bike and after calling and receiving no help I requested a return. Now Suntour has denied my return on the basis of damage occurring during shipping. Very peculiar being I returned it in their packaging. I would say they will do what ever necessary to avoid resolving a customer service issue and rely on exhausting the customer to the point of giving up. Don’t be sold on the cheap price point, you will not be satisfied. As the old adage goes, “you get what you pay for!”
Fork serial number: TG00150081.
XCR32 DS-RL-R 29 TS 265/0
I bought a scott bicycle.
Scott was a thief.
the fork is broken.
I wrote SR SUNTOUR mail.
banned me.
SR SUNTOUR is a thief.
products from these 2 companies are not taken.
2 company is very bad
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
