I would have given the review 5 stars as I think the bread, rolls and pizza bases are tasty and satisfying. You don’t feel deprived and can have “normal” sandwich or snack, but I found the website no... Se mere
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Se, hvad kunderne siger
Amazing ! I am a monthly subscriber and as a Type 2 diabetic I would find it impossible to control my glucose without the Seriously Low Carb company. All products are wonderful, I air fry half a cut u... Se mere
Virksomheden har svaret
I was recently diagnosed with diabetes type 2 and was struggling with food options. Seriously Low Carb has proved to be an absolute life saver allowing me to still eat the food I enjoy without sp... Se mere
Virksomheden har svaret
Excellent products and customer service. I am a regular customer and couldn't manage my required dietary requirements without this company. Occasionally when things go wrong they do their utmost to pu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are SRSLY Health, formerly SRSLY Low Carb. We are the UK's leading low carb food company that also offers high protein, lower calorie, higher fibre options of foods that are commonplace in British diets. We provide healthier alternatives to foods that are traditionally bad for diabetes and weight-loss.
Kontaktoplysninger
Storbritannien
- 0330 053 2250
- getintouch@srsly.health
- srsly.health
4,5
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely awful customer…
Absolutely awful customer service(AI)ordered the pizzas they arrived broken ,all the toppings had fallen off & didn’t even have a cardboard disc to strengthen them,I complained & they sent a replacement but these arrived in even worse condition,1 had hardly any sauce on ( you’d of thought they would take extra care considering the state of the 1st order) I gave up threw them in the bin & resigned myself to not receiving a refund.
5. november 2025
Uopfordret anmeldelse
Besvarelse fra SRSLY HEALTH
Hi Pauline,
Thank you very much for your feedback, and we're truly sorry that you've walked away from this experience dissatisfied with the service and the product.
First, we'd like to reassure you that your ticket has been handled by a human agent every step of the way, but we work alongside our AI agent to filter tickets so we can respond quickly and efficiently.
When you reached out to us about your pizza, we issued a replacement right away, and we truly wish we had known that the second delivery arrived in even worse condition, as we would've been more than happy to sort it out for you without hesitation.
We're glad that our customer service has been able to reach out to you and process a refund to make sure that you're not left out of pocket.
Rest assured that we are actively addressing the issue with the structure of the pizza you received, and we've shared your experience with the rest of our team so they can prevent this from happening again.
Your experience isn't the standard we've set for ourselves, but we truly appreciate that you took the time to leave a review, as it helps us improve both our products and services. If you're ever open to giving us another chance, we'd love the opportunity to make this up to you.
Excellent quality low carb bread and…
Excellent quality low carb bread and other goodies. Has helped me keep going as sometimes giving up food you love is tough. The products are always fresh and you know when they are coming
4. november 2025
Uopfordret anmeldelse
Besvarelse fra SRSLY HEALTH
Hi Mark,
We truly appreciate the kind words, and we're so happy to hear that you find the quality excellent and fresh every time! Giving up on the food you love for the sake of your health is very difficult, and we're glad that we could make that easier for you. Thank you for being one of our low-carb legends!
Love the bread, rolls and fruit bread
Love the bread, rolls and fruit bread. Very tasty and filling, great for Keto life! When we did have an issue with our delivery, the customer services dealt with it immediately and to our satisfaction.
4. november 2025
Uopfordret anmeldelse
Besvarelse fra SRSLY HEALTH
Hi Pelham,
Thank you very much for the lovely review, and we're glad that you're a fan of the bread and rolls, and find them tasty and suitable for your keto lifestyle! We're so happy that our customer service was able to sort it out to your satisfaction, and we hope to continue to be a part of your low-carb journey. Thanks for being such a legend!
Seriously good
Seriously good! Great flavour and it doesn't make me feel like I'm missing out on carbs. The bagels have 18.8 grams of protein, so they work great on carb cycling days. Great quality and tasty! I'm a regular buyer now.
28. oktober 2025
Besvarelse fra SRSLY HEALTH
Hi Charesa,
Thank you so much for such a lovely review, and we're very glad to hear that you're satisfied with the flavour! You shouldn't have to sacrifice tasty treats for the sake of your health, and we're glad that we could provide that for you.
Thanks for being a legend, and we look forward to continuing to be a part of your low-carb journey!
Delivered on time and taste of products…
Delivered on time and taste of products great . However nutritional values not accurate for not hot cross buns as they were heavier than described .
27. oktober 2025
Besvarelse fra SRSLY HEALTH
Hi Debbie,
Thanks for the kind words, and we're glad that you're satisfied with the delivery and taste! Your feedback is duly noted, and we'll be looking into this with our team. Thanks for being such a legend!
Getting better all the time
Ordering was very straightforward and delivery was fast, also I am loving the new, sturdier boxes containing all the goodies. I love the Not Cross Buns and Fruit Bread for toasting, it's a real treat, and the bread for sandwiches, you really cannot tell it's not normal, carb-laden bread and the bagels are great, I love them with smashed avocado and bacon for tea, with no adverse effects on my blood sugar. I cannot thank you enough.
27. oktober 2025
Besvarelse fra SRSLY HEALTH
Hi Lewis,
That's such a lovely review! We're so happy to hear that you feel that we're improving, and it means a lot to us as a small business! It's great to know that you're enjoying the not cross buns and fruit bread and find them comparable to regular bread without affecting your blood sugar. Thank you for being such a legend!
Besvarelse fra SRSLY HEALTH
Hi TP,
Thanks for the kind feedback, and we truly appreciate that you're satisfied with the delivery and packaging. Thanks for being one of our low-carb legends!
Besvarelse fra SRSLY HEALTH
Hi Beverly,
Thanks for the kind review, and we're glad that you've enjoyed everything so far, and you're satisfied with the overall experience. Thanks for being one of our low-carb legends!
I highly recommend this company
I highly recommend this company. Following a keto/ low carb diet, I have had my subscription for many years and love all the low carb products!
2. november 2025
Uopfordret anmeldelse
Besvarelse fra SRSLY HEALTH
Hi Lou,
Your continued support throughout the years means so much to us, and we can't express how thankful we are to have been a part of your low-carb journey for so long. Thanks for being such a legend, and we truly appreciate your recommendation!
Just fabulous!
The wraps are brilliant and so is the low carb bread. As a diabetic type two, this is a game changer. Being able to make wraps and sandwiches and hamburgers (the buns are also brilliant) is very very satisfying. Thank you bakers!👏👏🙏
26. oktober 2025
Besvarelse fra SRSLY HEALTH
Hi John,
Thank you so much for such a kind review, and we're so glad that we could help you enjoy wraps, sandwiches and hamburgers again! Our bakers are always hard at work to provide the best low-carb bread and make sure it's delicious without coming at a cost to your health. Thanks for being such a legend!
Besvarelse fra SRSLY HEALTH
Hi Brad,
It's wonderful to hear that our products are a staple of your keto journey, and we truly appreciate your recommendation. Thank you for being one of our low-carb legends!
Besvarelse fra SRSLY HEALTH
Hi Tracey,
Thank you for the lovely review, and we're glad that you've had a great overall experience and that you're satisfied with everything. Thanks for being a low-carb legend!
Excellent range of low carb breads
Excellent range of low carb breads. Bread lasts for ages if kept in the fridge or can be frozen. Doesn’t seem to go off!!
Customer service is good. My only con is the postage. I think they should lower the spend to get feee postage.
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra SRSLY HEALTH
Hi Annette,
Thank you for the lovely review, and we're glad that you're satisfied with the low-carb bread and its shelf life! We hear you on the postage and minimum spending, and your feedback is duly noted. Thanks for being a low-carb legend!
This company is outstanding there…yummy
This company is outstanding there products are excellent on a low carb, low calorie or Keto diet.having ordered most of the bakery products I can honestly say it’s all lovely and the pizzas are a must in our house you have to remember it’s not a donimos or Pizza Hut pizza but it’s lovely when wanting a treat the bases are excellent as well I cook mine in the air fryer they cook really well.
So if you’re missing cheese on toast get a seeded loaf and have something comforting and 🤤 tasty.
Fabulous customer service and quick delivery.
27. oktober 2025
Uopfordret anmeldelse
Besvarelse fra SRSLY HEALTH
Hi Susan,
That's so kind of you, thank you so much! It's high praise to hear that our pizzas are a must-have in your household, and that you find our products both delicious and comforting. That's exactly what we want to provide, as everyone deserves to be able to enjoy a treat without compromising their health journey.
We truly appreciate your review, and we're glad that you're satisfied with the customer service and delivery. Thanks for being one of our low-carb legends!
Sweet squishy small & shoddily sliced
Sweet squishy, small and shoddily sliced
The bread is a bit too sweet and squishy (They add a sweetener), The slices are surprisingly small, and the cuts at the ends of the loaf often are badly spaced leaving one or two unusable slivers on the ends.
This is all fixable, so I hope they get better, as the basic idea is laudable, and I will continue with them for now as the carb level is so astonishingly low that I can justify/overlook the other issues, but I do hope they improve.
Having micro-croissants and other curious items is fun but a normal sized, well sliced, un/less-sweetened loaf, with a crust and texture, similar to sourdough would be better.
26. oktober 2025
Uopfordret anmeldelse
Besvarelse fra SRSLY HEALTH
Hi Darsie,
Thank you for taking the time to leave your detailed feedback, and we truly appreciate your kind words and constructive criticism. Our team has been made aware of this, as we're always working on improving as a small business.
We're glad to hear that you'll still be enjoying the products despite the issues you've addressed, and rest assured that we'll always be at your service if you need any assistance. Thanks for being one of our low-carb legends!
Game changer!
I made a large order, as I'd already tried a few products. It is all very nice, I particularly like the wraps, by far the best low carb ones I've tried so far.
The order was delivered in good time & I froze a lot of it, it freezes well.
I had a query about the life of the wraps & got a very quick response. These products are a game changer for me, and really help me to keep to a low carb eating plan. Many thanks!
16. oktober 2025
Uopfordret anmeldelse
Besvarelse fra SRSLY HEALTH
Hi Jaime,
Thank you for such a lovely review, and we're happy to hear that you find the products to be a game-changer for your low-carb journey! We're glad that you're especially enjoying the wraps, and that you're satisfied with our delivery and customer service. Thanks for being such a legend!
Fantastic range of products available…
Fantastic range of products available and I have been a loyal customer for over two years now. My favourites which I buy in bulk and freeze are the brown rolls, sliced bread and the wraps. For a treat the hot cross buns are amazing with almond butter or just on their own with a cup of tea. The fruit loaf is also delicious. My favourite lunch is a wrap with marmite and cheese! The service and customer support is brilliant and I honestly can’t think why anyone would give this company lower than 5 stars.
24. oktober 2025
Uopfordret anmeldelse
Besvarelse fra SRSLY HEALTH
Hi Louise,
It's so wonderful to know that you've been with us for over two years, and we can't express how much we appreciate your continued loyalty and support! It's especially delightful to read how you've been regularly using our products, as it all sounds delicious!
Thank you for being a low-carb legend, and we're glad to be a part of your health journey.
love this firm
love this firm. great products (pizza wraps biscuits) and customer care.
23. oktober 2025
Uopfordret anmeldelse
Besvarelse fra SRSLY HEALTH
Hi Glen,
We're so glad to hear that you're enjoying the products, especially the wraps, pizza and biscuits, and that you're satisfied with the customer service. Thank you for being such a legend!
SRSLY low carb bread is fantastic
SRSLY low carb bread is fantastic! It’s kept my wife and I on the straight and narrow of our Keto journey. For everyday sandwiches the loaf is perfect and the fruit loaf is a nice breakfast treat!
22. oktober 2025
Uopfordret anmeldelse
Besvarelse fra SRSLY HEALTH
Hi there,
We truly appreciate that you took the time to leave your feedback, and we're so glad that we could help you and your wife stay on track for your keto journey! We're firm believers that you shouldn't have to sacrifice tasty treats for your health, and we're glad we could provide that for you. Thank you for being low-carb legends!
Happily surprise - the gamble paid off!
I order the bundle and was really surprised at how good and 'normal' the items tasted. I've only tried the fruit loaf and rolls but they both tasted really good.
The fruit loaf is just like the Soreen loaf you can get. I was a bit dubious about the rolls because they are really dark in colour but I shouldn't have worried because they tasted amazing. Will definitely purchase more items along with the bundle.
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra SRSLY HEALTH
Hi Sue,
Thank you so much for such a lovely review, and we're so happy to hear that we were able to exceed your expectations! We're glad that you're a fan of the fruit loaf and rolls, and we look forward to your next order. Thanks for being a low-carb legend!
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