Delivery was fast and to the right place. Well packed in multiple layers and therefore arrived undamaged. All parts present with a few spare screws thoughtfully provided. Fitted together first... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had an urgent deadline for a large quantity of backing paper and other supplies. The colours were great, the rolls were long, and the display boards really popped at our events. Quick delivery. V... Se mere
I love Springboard as a supplier for children's Arts and Crafts although the contents of the kits can vary as you never quite know what "decorations" are included. Just a warning about the butterfly... Se mere
Virksomheden har svaret
Outstanding service from Suzanne when we were in a tight corner in the run up to Christmas. She placed an order for us for a Winther tricycle for our grandson, checked on progress with the supplier an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Springboard Supplies
Skrevet af virksomheden
Skrevet af virksomheden
- COVID-19 Coronavirus: Customer Update
- First and foremost, we hope you and your families are keeping well and managing as best as possible in the current challenging circumstances. We would like to thank all customers for their ongoing loyalty and support. We are keeping up to date with government guidance - the health, wellbeing and safety of our employees and customers is paramount, and we have been preparing and acting as necessary. Our website remains open to place new orders and currently our warehouse and delivery operations are continuing their activities as usual, following social distancing practices as recommended by the government. As ever, we welcome orders from parents, carers, home schoolers and childminders along with nurseries, schools and early years establishments.
Shop with Confidence – Our Customer Satisfaction Guarantee
Trusted by thousands of educators – we guarantee quality, service, and support on every order.
At Springboard, we know that teachers and nursery staff need dependable resources they can count on. That’s why we offer our Springboard Guarantee to give you complete peace of mind when ordering. We aim to dispatch all orders promptly and keep you informed throughout. Our products are handpicked and quality tested to ensure they meet the demands of real learning environments. If anything isn’t quite right, we’ll resolve it without delay or fuss. Our friendly team is here to help with product advice, order queries, and anything in between. We’re proud to support thousands of primary schools and nurseries across the UK with supplies that teachers can trust.
Kontaktoplysninger
Unit 3 Glen Trading Estate, Wellyhole Street, OL4 3BF, Oldham, Storbritannien
- 0330 128 1314
- support@springboardsupplies.co.uk
- springboardsupplies.co.uk
4,5
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Highly recommended
I was missing a letter from a new set of alphabet pebbles. I contacted customer service and received a prompt response. They were incredibly helpful and quickly resolved the issue within a week. I received the missing letter without any hassle. Excellent service I wouldn’t hesitate to order from this company again.
30. juli 2025
Uopfordret anmeldelse
Besvarelse fra Springboard Supplies
Thank you so much for your kind review! We're really glad we could quickly resolve the issue and get the missing letter out to you without any hassle. It's great to hear you were happy with the service, and we truly appreciate your recommendation.
We look forward to welcoming you back again soon – thanks for choosing Springboard!
Besvarelse fra Springboard Supplies
Thank you for the great review! We're so pleased you were happy with both the product and our service. We really appreciate your support and hope to welcome you back again soon.
Besvarelse fra Springboard Supplies
Thanks so much for your lovely review! We're glad your order arrived quickly and met your expectations. We really appreciate the recommendation and hope to see you again soon.
Have no issues
Easy ordering, delivery wasn't the quickest but that's okay. The items ordered are great and as described and in great condition
2. juni 2025
Besvarelse fra Springboard Supplies
Thank you for your kind review! We’re glad to hear you found the ordering process easy and that you’re happy with the items received. We appreciate your patience with the delivery time and your understanding.
Thanks again for choosing Springboard – we hope to serve you again soon!
Besvarelse fra Springboard Supplies
Thanks so much for the great feedback! We're really pleased to hear you were happy with the product, delivery, and website experience. We appreciate your support and hope to see you again soon.
Besvarelse fra Springboard Supplies
Thank you for your kind review! We're glad to hear the delivery was prompt and responsive. We really appreciate your support and hope to serve you again soon.
Besvarelse fra Springboard Supplies
Thank you for your lovely feedback! We're delighted to hear you were pleased with the quality of the product. We really appreciate your support and hope to welcome you back again soon.
Prompt delivery thank you of recycled…
Prompt delivery thank you of recycled fabric for my project just what I needed
22. april 2025
Fish felt stencils kit
Very simple to use ie searching and ordering on the website.
Superfast delivery. I will definitely order again.
17. april 2025
Fast and reliable service
Fast and reliable service, quality products. Will definitely buy again
8. april 2025
Quick delivery and quality of items was…
Quick delivery and quality of items was better than expected. really reasonable prices aswell
4. april 2025
Purchase of craft supplies
Used this company for the first time. Ordered was as described and good quality. Arrived in good time scale.
24. marts 2025
Never received awful experience
Never received it, I wasn't in and instead of leaving it in the postbox/ with a neighbour or even in the porch it was returned to post office
Went to collect yesterday and post office closed at 10am
I have now missed the occasion that I purchased the items for so you can have it back and kindly refund me
17. marts 2025
Besvarelse fra Springboard Supplies
Dear Deborah,
Thank you for taking the time to leave a review. I'm sorry to hear that you were disappointed with your experience.
Unfortunately we are unable to specify what Royal Mail should do if you are not in when receiving mail - you can specify a Safeplace with them directly or alternatively it will be returned to your local post office for collection. This is usually much safer than leaving items in unsafe places where they might go missing.
Please contact our Customer Care team if you would like to arrange a return of the item, we will be more than happy to assist.
Best regards,
Customer Services
Lost delivery
Only one item has been delivered and other was lost by courier. Still has not been delivered.
Suzanne from customer service was great though
12. marts 2025
Besvarelse fra Springboard Supplies
Dear Anna,
Thank you for taking time to leave a review, I'm sorry to hear that you are dissatisfied with your experience.
As explained during our email conversations, the item was dispatched directly from the manufacturer however the courier lost the item in transit. This is beyond our control however we have investigated the issue and a replacement has been ordered. This is expected to be delivered to you within the lead time advised.
Please do not hesitate to contact us if you have any further queries in relation to this, we will be more than happy to assist.
Best regards,
Customer Services
Item delivered in very good time
Item delivered in very good time. Very pleased with purchase.
28. februar 2025
Life changing!
Life changing!! the order was fast to turn up! and excited to use it!
The time strip which shows time on the flat, 24 hour correspondence and minutes, is a game changer for some of my clients!!
3. marts 2025
Dette er Trustpilot
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