Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
3,7
11 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service. Ordered Water Filter cartridge and delivered in 2 days. There was a slight issue and the team responded very quickly, sending a replacement next day. Cannot get better than this. The prices are also best available.
I ordered from SpringClear and the item arrived faster than expected.
I realised I had ordered the wrong item and emailed them about a return - I got a response in minutes, and had the whole thing arranged within an hour.
10/10 customer service.
Made an order then recieved an email 4 days later stating they were having issues with the supplier so the items were due in stock the next day so would be a day or 2 after that when I'd recieve them, then I recieve another email later the same day saying they've been informed with further delays so would be the next week. They processed a full refund upon my request, however this left me without the item I needed so had to find another supplier. If an item isn't instock and not to hand so you can post straight out, don't advertise as in stock!
Poor.
Ordered an Insink aerator Hot tap filter on Amazon from this company to be shipped to Spain. Still not received it and my request has been denied for a refund. Contacted through the correct Chanel’s to advise it’s still not arrived and my application is denied!!!!! Not impressed. Great customer service will not recommend or ever order anything again!!!!
I ordered 5 filters. Delivered by DPD-local 3 days later. One star knocked off because of website issues. I ordered through a Google link. Everything fine and I placed the order. Went back in directly to the website and most items were marked out of stock. Emailed the company to cancel as I needed them urgently. Contacted by Antony (no h) to say they were in stock and they despatched the order.
Spring Clear need to get their website in order as it is their shop window. Yes I will continue to use them.
I've been waiting for my order to be dispatched since the 12th December 2024. Yesterday I was given a Royal Mail tracking number & I was told that I'd receive my order today.
I've not received anything and the Royal Mail don't recognise the tracking number provided.
They deceived customers into believing that the item I need is in stock when it isn't. Now they're claiming that the item has finally been posted to me, but the evidence shows that this is not true!
Ordered 3 new fridge water filters through the Spring Clear website. First time using the company. I got a small discount and free delivery plus items ordered on Sunday afternoon, received Weds via Royal Mail. First filter installed this afternoon and working well.
No issues and speedy free delivery. Very happy, thank you.
Placed an order for fridge water filters. After 4 days I get a phone call advising that they are only able to fulfil part of the order to which I agreed. Never revived anything. Had to make 2 phone calls and send 2 emails to chase status of my order , to be told that they don’t have any of my items in stock and will only be able to deliver it end of following month.
Didn't send full product when purchased, spent weeks trying to resolve this. In the meantime not able to use product. Customer service was polite, but not confident in their ability to help or solve problems as it took so long to sort out, more than a few phone calls and emails, even with management. Berkefeld filter itself is fab, customer service, not so much.
Problem with filter system very quickly resolved with a new part supplied. System now working really well. Thank you.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
