Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

16 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Booking process and Customer Support

If you're looking for the perfect show in Las Vegas, spotlight.vegas is the perfect Website. It offers a wide selection of shows and is user-friendly. Each show is described in details, including pictures and videos, so you can easily choose the perfect show. Plus, there are discounts available. I did have some trouble paying, as the website kept canceling my orders and I couldn’t finalize my payment. I contacted customer service and received immediate assistance. It took a little while to resolve my issue, as I also had problems logging in. However, customer service worked tirelessly to resolve my problem until I finally purchased my tickets..

Then I made a mistake regarding the date of the show, and as a result, I ended up missing it. This time we called the customer service. Tanisha was extremely helpful and immediately offered a solution that allowed us to receive a refund and still see the show on a new date. She processed the refund; we then simply purchased a new ticket for the corrected date and received a reimbursement for the cost of the unused ticket. We are very grateful for this accommodating assistance.

29. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

They will send you your tickets and…

They will send you your tickets and charge you . Then 2hrs before the show starts they will claim there is a security issue with the tickets cancel them and jack up the price for the seats.
Do not trust spotlight. Vegas.

2. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Superior customer service

Superior customer service. I booked the wrong date. I called this company. They actually answered my phone. They then were able to switch the date and refund me the original ticket price, which was $500. They went out of their way to help me and very fast and effective. This is the best place to book tickets from Las Vegas.

31. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fabulous to work with!

Oh my goodness, I can’t say enough wonderful things about Spotlight Vegas. First of all, it was easy to book my tickets online. But most importantly, second of all, when I discovered a serious error regarding the ticket dates I had purchased, Emily, with Spotlight Vegas was so gracious and helpful to assist in rectifying my mistake.

I was very, very concerned about the process. Emily made it easy for me and instructed me all along the way. I would always buy tickets from Spotlight Vegas from now on, mostly because of her. Thank you, Emily!

15. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Our party of 4 were scheduling a…

Our party of 4 were scheduling a surprise birthday gift to my sister in Vegas. each one of us was to pick a show for 3/21 & 3/22. Welllll somehow we picked wrong dates and times and had overlaps of the shows we had picked. Emily was FANTASIC in helping us get everything scheduled correctly. Thank you Emily for patience in this matter.

8. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Top customer service!!

Tanisha Barnes' customer service was top rate. This customer service agent responded to my request within the hour of my writing with a problem. She solved the issue in a very short period of time and was able to provide me with an outcome I did not expect. Very professional and timely. You saved me and resolved a stressful situation. Thank you!!

25. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing customer service help!!!

Spotlight has great prices and AMAZING customer service. My tickets were deleted in my email and customer service sent them to me within a short time frame. I will use the again and highly recommend to others. Thank you so much for your help!!!!

25. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Stay away from this scammer.

They are definitely scammers. This is one of those companies that promise a refund if you cannot attend an event you paid a good amount of money for, knowing they will never refund you. Only they will win, not you. You will be an idiot… Everything purchased online can be returned/exchanged, or refunded, but if you stay away from Spotlight.Vegas.

25. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I booked my tickets and after 1 hour…

I booked my tickets and after 1 hour they cancelled my tickets. We all buy plane ticket and stuff and nobody calls to ask for your information of purchase and they said because I didn’t answer they cancelled my tickets. The way they talked on the phone so unprofessional I was thinking that they are scammers and they blamed me for the cancellation that I wasn’t able to give them my information over the phone. We all purchase tickets all the time for thousands of dollars and nobody is calling me all the time to confirm again and again the same thing!!!! I just don’t get it! I hope they refund my money back! I’m calling my attorney!

11. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

0 stars. They protect criminals

Fraudster used my account with this website, totaling $945.96 - tried twice more for another $831.02 (blocked after I canceled that card) Not only has Spotlight refused to give me my money back, but there’s no way to change my password on their website. It is also impossible to delete my account. Their head of customer service, Tenisha, is an absolute nightmare of a woman who doesn’t care about anything but protecting criminals who steal private information and use her website to get it done. Would absolutely not recommend using this website for tickets, EVER!

25. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Sunk Cost! Do Not Use This Site!

They cancelled the show tickets but didn’t give back the service fees. We ended up with no show and sunk cost using this site. Incredible frustrated and highly recommend to NOT use them. They are not accommodating at all.

16. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DO NOT USE UNDER ANY CIRCUMSTANCES!!!

DO NOT USE UNDER ANY CIRCUMSTANCES!!!! Bought a ticket for a tribute act and turned up and was a completely different artist to the one advertised. Contacted the company and they basically told me they don't care and no refund or credit given.

29. januar 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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