Spinny’s experience honestly felt very smooth and hassle free to me. Normally, the moment you think about buying a second hand car, a lot of doubts come to mind like whether the car will be in good co... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Spinny’s experience honestly felt very smooth and hassle free to me. Normally, the moment you think about buying a second hand car, a lot of doubts come to mind like whether the car will be in good co... Se mere
Virksomheden har svaret
The customer service provided by Monika from Spinny team was good, as she helped us in resolving the issues due to some faults happened by Spinny when they sold us the car. Though the solution was no... Se mere
Virksomheden har svaret
Abhishek tried his level best for my problem resolution. He also put in extra efforts to get my window switched repaired free of cost. However I'm not at all satisfied with the workshop team. It se... Se mere
Virksomheden har svaret
Prolonged and unacceptable delay in the delivery of my car. The delay was increasing day by day without any clear explanation or committed timeline. Additionally, I have been repeatedly giv... Se mere
Spinny is the most trusted way of buying and selling used cars. Choose from over 2000 fully inspected second-hand car models. Select online and book a test drive at your home or at a Spinny Car Hub near you. Get a no-questions-asked 5-day money back guarantee and a free one-year comprehensive service warranty with Assured Resale Value on every Spinny Assured® car.
Indien
Har besvaret 68 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
After sales service is very bad, you can't expect someone will help you(sales representative guys from Lucknow : Prem Tiwari and Siddharth tiwari). Customer service insisted me to put the rating..once they receive customer feedback/rating they will stop responding your messages or call(her name was Monica).

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Thanks for the support Nishank, really helpful

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The rating is only for the executive and not the company. The whole process of coordinating to get my RC has been terrible.
While Ms. Monika tried to help and resolve the complaint, systemically, Spinny is pathetic. You have taken nearly 180 days to get my RC transferred. How low can post-sales service stoop?

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Worst experience with Spinny. Do not buy a car from here. Executives provided false information at the time of sale. After purchase, I found major issues like gear problems, engine noise due to oil leakage, suspension defects, and hidden rust with internal bumper repainting. Spinny’s inspection report claimed the car was mechanically perfect, which was completely untrue. Even after reporting these problems, Spinny refused to take responsibility.
Spinny’s inspection reports are misleading and cannot be trusted. Even under their buyback guarantee, they offered only 52% of the car’s value within just 8 months. Buying a car from Spinny is a serious mistake—avoid at all costs.
FROM : Indore (MP) .

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Its not so good Experience However nishank give me some amount that’s why im giving 2 star

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It was good deal had good experience

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Nishant helped me out with the issue to get resolved.

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Issue has been resolved on the same day on priority basis. Thanks to spinny team.

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Great experience with Monika Pundhir at Spinny. She is polite, professional, and very supportive. Everything was handled smoothly and on time. Highly appreciated!She is a valuable asset to the @spinny

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Nishank assisted me with the complaints issues i had.

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I would like to personally thank Mr.Nithin from Social media team for helping me at the last mile for reimbursing partial material cost with the issues.

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Gaurav from Spinny suppport team accelerated the process of my vehicle repair, timely updates on the process .

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Great experience with spinny.issue has been Resolved

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Follow up was good from the team.

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Nitin assisted very well throughout the process

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I am happy with the service and the supporter Nitin, Thank you for taking the initiative this fast.

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The work was done, but unprofessional handling of car previously. No timelines shared.

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After so many calls and escaltion the social media handler Mr.Pravesh Ji handles my case very carefully and respond me everytime and everything whatever done on my Car. My issues was taken carefully by Mr.Pravesh ji and delivered my car in one day after the escalation I am very thankful and grateful to own this Spinny car who take care of customers issue.
But in the last I would say there is a requirement of improvement of after sales service otherwise it was a worth experience with spinny.
Thank-you so much

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.