We have used zip for many years even though some other similar products are cheaper. The engineers are second to none and are always on time. Our recent call out due to leaking unit was handled e... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Booking the service was very simple and the engineer called before arrival then arrived on time. The service was carried out very professionally and the area was left as found.
Virksomheden har svaret
We've used Zip Water UK for our ZipTap servicing on several occasions and have always been impressed with the service. The team are consistently polite, professional and reliable, making the whole p... Se mere
Virksomheden har svaret
The engineer arrived within the expected time and completed the task to be done efficiently and was courteous. The issue with the tap was resolved and the engineer explained what caused the issue clea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Zip Water are creators of the world's most advanced drinking water solutions. Founded in Australia in 1947 (and operating in the UK from our Dereham base since 1991), we are now in over 70 countries around the world and millions of people use Zip Water systems – both drinking and hot water – in homes, workplaces, hospitals, schools and industrial buildings. We have been perfecting our product range for over 70 years; utilising the latest in technology and design. As well as our innovative range of filtered boiling, chilled and sparkling drinking water systems, we also offer a range of hot water solutions for a variety of applications and we are the recognised market leaders in our field. Our high performing product ranges have been designed with longevity in mind. With only the highest quality, most robust products tested to rigorous manufacturing standards, our customers trust in the durability of every single system produced. We are backed by numerous third-party accreditations, including WRAS and other essential building standards, demonstrating our ethos as a trusted brand across the globe. We work with some amazing businesses around the UK & Ireland – the NHS, Marks & Spencer, ITV and Cala Homes, plus many, many more and we set the pace in time saving, energy efficient, water conserving and user safe technology; constantly innovating to our customers feedback and requirements. Because of this, our business has grown exponentially over the years, both organically and through acquisition. Instanta branded boilers are also available through Zip Water and we are now part of Culligan Group - a US based worldwide leader in water treatment solutions, making us a truly global solution for all water requirements. We have consistently employed over 250 people in the last 5 years and have over 95 directly employed technicians and engineers in our HydroCare team giving us the largest support network in our industry.
Kontaktoplysninger
Norfolk, Storbritannien
- 0345 6 005 005
- specify.zipwater.co.uk
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Michael always does a professional job.
3. juni 2026
Besvarelse fra Zip Water UK
Good morning Lin,
Thank you for providing this great review!
I will pass your kind feedback along to Michael and his manager.
Kind regards,
Joe
Great product
Great product. service calls always super efficient with very friendly engineers
11. juni 2026
Besvarelse fra Zip Water UK
Good morning Jeremy,
Thank you for taking the time to provide this brilliant feedback!
I'll be sure to pass your kind words on to our Field Service team, I know that they will be happy to hear this.
Kind regards,
Joe
Besvarelse fra Zip Water UK
Good morning Leanne,
Thank you for taking the time to provide this feedback!
I'll be sure to pass this along to our engineer's manager.
Kind regards,
Joe
Engineer was good and thorough
8. juni 2026
Besvarelse fra Zip Water UK
Good afternoon Al,
I hope you're well,
Thank you for the great review!
I'm glad that our engineer provided a through service on your product, I will make sure this gets passed onto their manager!
Kind regards,
Bradley
Besvarelse fra Zip Water UK
Good morning John,
I hope you're well,
Thank you for this great review!
We're glad you're happy with the service, and even happier with the quality of the water! I'll make sure your feedback is passed to the relevant channels!
Kind regards,
Bradley
Service and repair
We needed a service and the cold water wasn't working. The contract knew what the problem was straightaway and solved it quickly and efficiently.
2. juni 2026
Besvarelse fra Zip Water UK
Good afternoon Helen,
I hope you're well,
Thank you for this brilliant review!
I'm very glad to hear that our team were able to asses the issue quickly and resolve this in an efficient manner! I will make sure this is passed onto the area manager!
Kind regards,
Bradley
Engineer was very friendly & sufficient.
2. juni 2026
Besvarelse fra Zip Water UK
Good afternoon Michelle,
I hope you're well,
Thank you for this great review!
I'm glad that our engineer, Scott, provided the friendly service we aim to deliver, and that he could get the job done!
I will make sure this feedback gets put up to his manager!
Kind regards,
Bradley
Very friendly service
Very friendly service. Well informed with what was happening and all information given was well understood by myself
5. juni 2026
Besvarelse fra Zip Water UK
Good afternoon Bronagh,
I hope you're well,
Thank you for this brilliant review!
I'm glad to hear that our team provided clear information as to what was happening with the service, the meant you could understand our process.
I will feed this back to the relevant managers!
Kind regards,
Bradley
Always arrives on time.
29. maj 2026
Besvarelse fra Zip Water UK
Good afternoon Lynette,
I hope you're well,
Thank you for this great review!
I'm glad that our engineers are punctual with the appointments that we arrange, I will make sure this is fed back to the area manager!
Kind regards,
Bradley
Excellent quick service !!
The person I initially spoke with was friendly and professional. The engineer came out the next day.
28. maj 2026
Besvarelse fra Zip Water UK
Good morning Jodi,
I hope you're well,
Thank you for this great review!
I'm glad that our team provided the professional and friendly service that we'd expect of them, I will look further into this and let the relevant team manager know!
Kind regards,
Bradley
Efficient company to deal with
Extremely helpful and pleasant engineers, simple system to book appointments at your convenience and a given timeslot on the day.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Zip Water UK
Good afternoon Kelly,
I hope you're well,
Thank you for this outstanding review!
I'm glad that our engineers are extremely helpful and pleasant, and will make sure this gets passed onto their managers! We do try and keep the booking system and user-friendly as possible, so I'm glad that this is reflected also.
Kind regards,
Bradley
Besvarelse fra Zip Water UK
Good afternoon Dave,
I hope you're well,
Thank you for this brilliant review!
I'm glad that our service has caused this response, and we will aim to keep this up going forwards!
Kind regards,
Bradley
Besvarelse fra Zip Water UK
Good afternoon,
I hope you're well,
Thank you for this brilliant review!
I'm glad to hear that our team provided the professional, polite service that we expect. I will feed this back to the relevant team!
Kind regards,
Bradley
Besvarelse fra Zip Water UK
Good morning Irina,
I hope you're well,
Thank you for this brilliant review!
I'm glad that we could provide the excellent and professional service that our customers expect of us! We will aim to keep this up moving forwards!
Kind regards,
Bradley
Besvarelse fra Zip Water UK
Good morning Richard,
I hope you're well,
Thank you for this great review!
I'm glad to hear your received the friendly and professional service that we aim to deliver! I will make sure this gets passed onto the relevant teams!
Kind regards,
Bradley
Fast and friendly service as usual.
28. maj 2026
Besvarelse fra Zip Water UK
Good morning Rob,
I hope you're well,
Thank you for this great review!
I'm glad to hear that you received the efficient and friendly service we aim to deliver! I will make sure this feedback is passed onto the relevant teams!
Kind regards,
Bradley
2nd regular service visit from this…
2nd regular service visit from this engineer and he arrives on time, he’s polite and efficient - Great overall service from Zip
29. maj 2026
Besvarelse fra Zip Water UK
Good morning Nigel,
I hope you're well,
Thank you for this brilliant review!
I'm glad that you've received the quality of service that we'd expect all of our customer to have! I will make sure that the individual who attended is praised for their hard work!
Kind regards,
Bradley
Great service and quick response.
21. maj 2026
Besvarelse fra Zip Water UK
Good morning Steve,
I hope you're well,
Thank you for this great review!
I'm glad that you could experience the great service and speedy response that we aim to provide! We will aim to keep this up going forwards!
Kind regards,
Bradley
Besvarelse fra Zip Water UK
Good morning Tiffany,
I hope you're well,
Thank you for this great review!
I'm glad to hear that we could provide you with the efficient and quality customer service that you'd expect, and we will aim to keep this up moving forwards!
Kind regards,
Bradley
Zip have done a great job supporting…
Zip have done a great job supporting the catering facilities on site. Staff are polite and efficient. Price has been benchmarked against alternate suppliers as good value and the site has suffered ZERO downtime since the system was installed.
19. maj 2026
Besvarelse fra Zip Water UK
Good morning Keith,
I hope you're well,
Thank you for this brilliant review!
I'm very glad to hear that the overall experience with us has been so positive! I will make sure this is fed back to the relevant teams to ensure the good work is kept up!
Kind regards,
Bradley
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.