This company outshine others with customer service and quality product. Nothing is too much trouble, polite, friendly and professional to deal with. I have used them for a number of years and they ha... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have brought 2 spa trays but they are christmas presents for friends, one has a spa pool and the other has a hot tub I like the sturdiness of the tray and unlike other products I looked at this tray... Se mere
Virksomheden har svaret
Simple process to get a well fitting spa cover to replace my water logged one! I appreciated the follow up calls to make sure everything was spot on the first time.
We had purchased two products from Spa Store. The first was a filter that arrived first. This has made a massive difference to our spa's filtration and the second was a hard top spa cover, that was o... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Spa Store New Zealand Limited has been in the Spa Business for over 10 years and as such, we have the experience and expertise to assist you with your spa parts, spa covers and spa chemical needs. You can relax, our Spa parts, Spa Chemicals, Spa filters and Spa accessories are amongst the highest quality available in New Zealand. We offer free shipping all over New Zealand on orders over $175+* (exclusions apply) and an easy, no hassle return policy.
Kontaktoplysninger
97 Great South Road, Greenlane, 1051, Auckland, New Zealand
- 0800-772786
- info@spastore.co.nz
- spastore.co.nz
4,7
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hassle free shopping.
I have been ordering from the spa store for several years and never had a problem. They remember all of my details and provide a quick delivery service. The occasional sale prices are a bonus, too!
12. december 2022
Speedy delivery great product
19. december 2022
The arrival of the swim spa
The arrival of the swim spa. The delivery, having it filled on the spot and having someone give us a lesson on use was fantastic. Slight downer not having the heat pump arrive at the same time, especially for the first heating and getting to correct temperature, our power bill felt it. Once heat pump arrived power bill went shooting down and 100% happy with it all. My only concern I feel, is that the instructions on use are not comprehensive enough, especially around the control & use of jets.
12. juni 2022
I did not buy anything
30. december 2022
Besvarelse fra SpaStore.co.nz
Hi Bruce,
Thank you for reaching out. We apologize for any confusion. We appreciate your interest in our products, and we would be happy to assist you with any questions or concerns you may have, even if you haven't made a purchase with us.
If you have any inquiries about our products, services, or any other information you need, please feel free to ask. We're here to help.
Thank you for considering us, and if there's anything else we can do for you, please let us know.
Best regards
Price and quick delivery . Having the products in stock and not waiting for your items.
Price and not having to wait for your items.
28. december 2022
Quick, friendly and efficient
Quick, friendly and efficient service. They were so helpful and got me sorted in no time. Would highly recommend you to everyone!
19. december 2022
The person knew what I needed and…
The person knew what I needed and helped me through the order.
19. december 2022
Great shopping experience
Very easy to find and purchase online products. Fast and efficient processing and delivery with updates sent every step of the way.
31. oktober 2022
great service -fast delivery
18. december 2022
Quick delivery and great quality items
Quick delivery and great quality items. Thanks
30. november 2022
Good price and fast shipping
Great prices. Fast shipping. Only downside was not able to reach anyone on phone to ask a question.
28. november 2022
I bought some simple silver because it…
I bought some simple silver because it was at a reduced price. Unfortunately instead of giving me the reduced price I needed to enter a code which I didn't read in the advertising part. I paid normal price. I understand it was my fault but the process was also not as clear as it could be.
4. oktober 2022
Besvarelse fra SpaStore.co.nz
Dear Dennis,
Thank you for sharing your feedback with us. We apologize for any confusion you experienced during the purchasing process.
We understand that the requirement to enter a code for the reduced price was not clearly communicated in the advertising, and we apologize for any inconvenience this may have caused. We appreciate your understanding that it was ultimately your responsibility to read the details carefully, but we acknowledge that we could have made the process clearer.
We appreciate your feedback, as it helps us identify areas for improvement. We will review our processes to ensure that such situations are more transparent in the future.
If there's anything else we can assist you with or if you have any further questions, please don't hesitate to let us know. We value your satisfaction and want to ensure that you have a positive experience with us.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards
Fantastic product and great service…
Fantastic product and great service arrived in great shape and time.
Will purchase this again when on sale
4. december 2022
Service was great received heater…
Service was great received heater within a week of ordering it promptly fitted it and it worked perfectly well
17. november 2022
Re-ordering filter it was not obvious…
Re-ordering filter it was not obvious there was a scew thread filter and a caml;ock filter for my Vortex spa and it has taken too long to sort
13. november 2022
Great Customer service and satisfaction.
17. november 2022
Spa cover replacement and filter cartridge.
We had purchased two products from Spa Store.
The first was a filter that arrived first. This has made a massive difference to our spa's filtration and the second was a hard top spa cover, that was ordered a week later. We had several phone calls to Spa store to ensure we had the correct measurements and that it would fit perfectly over our spa. Marge, the lady we were speaking with ensured that it was the right fit, by contacting the warehouse and then phoning us to let us know the exact measurements required. Delivery was quicker than we anticipated as we have a rural address and live on the West Coast of New Zealand. Thank you for your aftercare service. Maraea Casey, Westport, South Island, N.Z.
16. november 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.