Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Highly recommend using TrustSpark they installed my garden lights and 2 plug sockets which look amazing. Booked them again to rewire my new utility room with spot lights, plug sockets and some colour... Se mere

Bedømt til 5 ud af 5 stjerner

Almost every time I try to watch a movie online on one of the free sites, I would receive a warning about malware and to call a number to fix or I would lose all my data and information and that Micro... Se mere

Bedømt til 5 ud af 5 stjerner

Since i subscribed to Spark Trust i can surf the net without worrying about malware or the uncertainties that inevitably come with using a laptop.I am relatively new to this world,dipping my toe in th... Se mere

Bedømt til 5 ud af 5 stjerner

A virus that Mailwasher marked a Good, entered my computer. Not good. After work done to remove the virus, Mailwasher could not be reinstalled. At moment I am using the trial version that will expire... Se mere

Virksomhedsoplysninger

  1. Softwarevirksomhed
  2. Butik med computertilbehør

Oplysningerne kommer fra forskellige eksterne kilder

SparkTrust is a leading web security company whose mission is to help online businesses maintain a strong reputation by rapidly fixing websites that have been compromised by hackers and by continuously mitigating new vulnerabilities.


Kontaktoplysninger

5,0

Fremragende

TrustScore 5 ud af 5

359 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Language

I only can read and understand german.

28. marts 2017
Uopfordret anmeldelse
SparkTrust-logo

Besvarelse fra SparkTrust

Hallo Karl,

Diese Antwort wurde mit Hilfe von Google Translate übersetzt. Wir entschuldigen uns für Ungenauigkeiten und schätzen Ihre Geduld.

Vielen Dank, dass Sie sich die Zeit genommen haben, SparkTrust PC Cleaner Plus zu überprüfen.

Wir möchten die Basis berühren und dafür sorgen, dass Ihr SparkTrust PC Cleaner Plus für Sie gut funktioniert. Auch hast du die deutsche Version noch installiert? Ich schicke Ihnen eine Folge-E-Mail mit Informationen darüber, wie Sie sicherstellen, dass dies der Fall ist, und laden Sie ein, mit Fragen oder Bedenken zu antworten, die Sie haben können.

Die Zufriedenheit unserer Kunden ist für das SparkTrust-Supportteam von größter Bedeutung. Wenn Sie irgendwelche anderen Fragen oder Bedenken haben, zögern Sie bitte nicht uns zu kontaktieren.

SparkTrust Support Link: http://support.sparktrust.com/customer/de/portal/articles

Mit freundlichen Grüßen,

Tara

SparkTrust Support Spezialist


-------------------------------------------------------

Hello Karl,

This response was translated with assistance from Google Translate. We apologize for any inaccuracies, and appreciate your patience.

Thank you so much for taking the time to review SparkTrust PC Cleaner Plus.

We would like to touch base and ensure that your SparkTrust PC Cleaner Plus is functioning well for you. Also, do you have the German version installed still? I will be sending you a follow up email with information on how to ensure that this is the case, and invite you to reply with any questions or concerns you may have.

The satisfaction of our clients is of the utmost importance to the SparkTrust support team; if you have any other questions or concerns, please don't hesitate to contact us.

SparkTrust support link: http://support.sparktrust.com/customer/de/portal/articles

Kind regards,

Tara

SparkTrust Support Specialist

Bedømt til 2 ud af 5 stjerner

Disappointed

I have purchased from you for few years now. Unfortunately since my renewal this year for my home and office I've never had this many problems. Issues with licensing, reps not being able to understand my situation as well as downloading issues .
Unfortunately I've paid and will try to go for a refund. But I will most likely look elsewhere next time.

28. marts 2017
Uopfordret anmeldelse
SparkTrust-logo

Besvarelse fra SparkTrust

Hello Ali,

Thank you so much for taking the time to review SparkTrust.

From our records I was able to locate our correspondence with you. It does appear there was some confusion with your account, due to duplication renewals on the same license key rather than the two separate keys.

Can we ask whether you received our last email, we provided you with two license keys and steps on how to ensure both your systems are working and fully functional.

We have ensured that both keys are valid for the same time frame, in hopes of keeping your account inline.

If you did not receive our last email response to you, please check your junk or spam folder. It was sent out today, March 28, 2017.

Please do reply, or send in another request should you continue to have difficulties. Your satisfaction is of the utmost importance to our support team.

Kind regards,

Tara

SparkTrust Support Specialist

Bedømt til 3 ud af 5 stjerner

No upgrades

Using for several years and nothing has changed. Recently renewed but continue to get past due notices. Tried calling a SparkTrust customer service number only to find a non working number. Searched for a contact number with no success.

28. marts 2017
Uopfordret anmeldelse
SparkTrust-logo

Besvarelse fra SparkTrust

Hello Larry,

Thank you so much for taking the time to review SparkTrust.

I do regret to hear that you are having difficulties with your services. I will be sending you a more detailed email from our support site with your key and the necessary steps to refresh your services.

In the meantime, if you are able to restart your computer, open SparkTrust PC Cleaner Plus, click on *About* in the top right corner. There you should see the product version, along with your key and subscription end date. This information will be sent in a private email to you.

The Product Version should be showing as 3.3.24, if not, please click on Check for Updates... and install any available updates.

As mentioned, I will be sending you an email from our support site with the required details to help ensure your software is fully functional.

The satisfaction of our clients is of the utmost importance to our support team; if you have any other questions or concerns, please don't hesitate to contact us.

SparkTrust support link: http://support.sparktrust.com/customer/de/portal/articles

Kind regards,

Tara

SparkTrust Support Specialist

Bedømt til 3 ud af 5 stjerner

Not totally convinced that the program is giving me better performance

Annoying that fixing the problems appears to always result in an automatic restart

28. marts 2017
Uopfordret anmeldelse
SparkTrust-logo

Besvarelse fra SparkTrust

Hello David,

Thank you so much for taking the time to review SparkTrust PC Cleaner Plus.

I am truly sorry to hear that you are feeling our software is not performing to your expectations. Please be assured, your subscription does include complimentary support for a variety of issues. We offer a 30 day money-back guarantee on all of our purchases so there is no risk in taking advantage of our support while you are within this time frame.

In regards to your comment about having to restart your computer, some files are in use by your system, but contain sensitive data. These files are set to be deleted when your computer restarts, and are then recreated without any personal information. These files will continue to show up in a scan until your computer is restarted, and they may show up again after that as they accumulate personal data.

Some files are routinely recreated as part of a program's operating procedure, so deleting the item clears saved data.

In regards to your comment about whether SparkTrust PC Cleaner Plus may not be helping with the performance of your system, I am going to send you a detailed email from our support site with information on how to use your software, and then, if you wish to work with us, a request of details about your system so we might provide you with further support.

Your satisfaction is of the utmost importance to our support team; if you have any other questions or concerns, please don't hesitate to contact us.

SparkTrust support link: http://support.sparktrust.com/customer/de/portal/articles

Kind regards,

Tara

SparkTrust Support Specialist

Bedømt til 5 ud af 5 stjerner

Spark Trust can be trusted

Since I started using Spark Trust from the advise of a electronics guru at Sams Club I have had no issues. And the best news is they are available by phone, and they speak proper English !

28. marts 2017
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great - Wonderful - Sparky!

Almost every time I try to watch a movie online on one of the free sites, I would receive a warning about malware and to call a number to fix or I would lose all my data and information and that MicroSoft would be shutting down my computer. I bought protection but apparently it did not work. Well, Spark Trust got rid of that warning more than once and cleaned up the computer and then it ran fine. This is a most wonderful, helpful program.

28. marts 2017
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

support is non existent

Support does not respond

27. marts 2017
Uopfordret anmeldelse
SparkTrust-logo

Besvarelse fra SparkTrust

Hello Ray,

Thank you so much for taking the time to review SparkTrust.

My name is Tara, and I work in the Support Department for SparkTrust. I see that you have in deed contacted our support department on March 17, 2017 with issues you are experiencing. We did in deed respond to your inquiry on the same day.

May I ask if you are able to check either your Junk or Spam folder within your email account? We have found at times that our responses do get filtered there.

We sent specific steps on how to address the issue you are experiencing with your software. Please do keep in mind, your renewal carries our support, along with a 30 day refund policy. We are here to help, and I am happy to resend you our last response.

I will be sending you another email from our support site, please do watch your junk or spam folder, and please reply here if you are still not getting our responses. I am here to help you in any way I can.

Your satisfaction is of the utmost importance to the SparkTrust support team; please don't hesitate to contact us.

Kindest regards,

Tara

SparkTrust Support Specialist

Bedømt til 4 ud af 5 stjerner

good

good software easy to use

25. februar 2017
Uopfordret anmeldelse
SparkTrust-logo

Besvarelse fra SparkTrust

Hello D. Wakeford,

Thank you so much for taking the time to review SparkTrust.

We are so happy to hear all is working well for you! At SparkTrust, we aim to create quality, user-friendly solutions for you and your computer. We always enjoy hearing back from clients who have benefited from our software and support!

The satisfaction of our clients is of the utmost importance to the SparkTrust support team; if you have any other questions or concerns, please don't hesitate to contact us.

Kindest regards,

Tara

SparkTrust Support Specialist

Bedømt til 5 ud af 5 stjerner

Run with no problems

Cleans up efficiently

24. februar 2017
Uopfordret anmeldelse
SparkTrust-logo

Besvarelse fra SparkTrust

Hello Andreas,

Thank you so much for taking the time to review SparkTrust.

We are so happy to hear all is working well for you! At SparkTrust, we aim to create quality, user-friendly solutions for you and your computer. We always enjoy hearing back from clients who have benefited from our software and support!

The satisfaction of our clients is of the utmost importance to the SparkTrust support team; if you have any other questions or concerns, please don't hesitate to contact us.

Kindest regards,

Tara

SparkTrust Support Specialist

Bedømt til 1 ud af 5 stjerner

The High speed fibre network

This service is appalling it drops out frequently and I have not been satisfied since it was installed.

23. februar 2017
Uopfordret anmeldelse
SparkTrust-logo

Besvarelse fra SparkTrust

Hello Ms. Horvath-Freer,

Thank you for taking the time to review SparkTrust PC Cleaner Plus.

We truly regret to hear that you are experiencing difficulties with your services, and we would like to extend our support to you.

In regards to your statement whereby you say it drops out frequently, we may need a bit further clarification. When this is happening, is the software not scanning or fixing? Is it requesting renewal? Are you receiving any error messages, if so what do they say?

Let's start with the following steps, just to ensure you have the most up to date version, along with the correct subscription end date showing.

Our records indicate that you should be valid until 12/13/2018. If you open SparkTrust PC Cleaner Plus, and click on About found in the top right corner, your subscription date should reflect as above.

Also, the product version, shown on this same page should be 3.3.22. If this is not the case, lets have you click on the Check for Updates... and install any required updates.

If you still find you are having difficulties, I invite you to submit a support request to our team so we may work directly with you to ensure all is functioning well for you.

http://support.sparktrust.com/

We look forward to hearing from you, and being of any further assistance.

Warmest regards,

Tara

SparkTrust Support Specialist

Bedømt til 5 ud af 5 stjerner

sparktrust

great keeps me safe from malware

23. februar 2017
Uopfordret anmeldelse
SparkTrust-logo

Besvarelse fra SparkTrust

Hello Mr. Bowdler,

Thank you so much for taking the time to review SparkTrust.

We are so happy to hear all is working well for you! At SparkTrust, we aim to create quality, user-friendly solutions for you and your computer. We always enjoy hearing back from clients who have benefited from our software and support!

The satisfaction of our clients is of the utmost importance to the SparkTrust support team; if you have any other questions or concerns, please don't hesitate to contact us.

Kindest regards,

Tara

SparkTrust Support Specialist

Bedømt til 4 ud af 5 stjerner

Zufriedenheit

das Programm ist sehr einfach und wirkungsvoll

23. februar 2017
Uopfordret anmeldelse
SparkTrust-logo

Besvarelse fra SparkTrust

Hallo Ruth,

Vielen Dank für die Zeit, um SparkTrust zu überprüfen.

Wir sind so glücklich zu hören, dass alles gut für dich arbeitet! Bei SparkTrust wollen wir für Sie und Ihren Computer qualitativ hochwertige und benutzerfreundliche Lösungen schaffen. Wir freuen uns immer, von Kunden zu hören, die von unserer Software profitiert haben und unterstützen!

Die Zufriedenheit unserer Kunden ist für das SparkTrust-Supportteam von größter Bedeutung. Wenn Sie irgendwelche anderen Fragen oder Bedenken haben, zögern Sie bitte nicht uns zu kontaktieren.

Mit freundlichen Grüßen,

Tara

SparkTrust Support Spezialist

Bedømt til 4 ud af 5 stjerner

my thoughts

it seems to me that the service you provide is very good ,cant say excellent because that would be an unknown for my reasoning.good value for money and consistant.as far as i am aware i havent picked up a virus on my computer since installing your product. thank you

22. februar 2017
Uopfordret anmeldelse
SparkTrust-logo

Besvarelse fra SparkTrust

Hello Vic,

Thank you so much for taking the time to review SparkTrust.

We are so happy to hear all is working well for you! At SparkTrust, we aim to create quality, user-friendly solutions for you and your computer. We always enjoy hearing back from clients who have benefited from our software and support!

The satisfaction of our clients is of the utmost importance to the SparkTrust support team; if you have any other questions or concerns, please don't hesitate to contact us.

Kindest regards,

Tara

SparkTrust Support Specialist

Bedømt til 5 ud af 5 stjerner

All good

Quick response

22. februar 2017
Uopfordret anmeldelse
SparkTrust-logo

Besvarelse fra SparkTrust

Hello Kenneth,

Thank you so much for taking the time to review SparkTrust.

We are so happy to hear all is working well for you! At SparkTrust, we aim to create quality, user-friendly solutions for you and your computer. We always enjoy hearing back from clients who have benefited from our software and support!

The satisfaction of our clients is of the utmost importance to the SparkTrust support team; if you have any other questions or concerns, please don't hesitate to contact us.

Kindest regards,

Tara

SparkTrust Support Specialist

Bedømt til 5 ud af 5 stjerner

SECURITY

I SCAN DAILY SO MY PC IS ALWAYS SECURE I REALLY LIKE SPARKPLUS BEST BUY I EVER MADE AND FULLY RECOMMEND IT

22. februar 2017
Uopfordret anmeldelse
SparkTrust-logo

Besvarelse fra SparkTrust

Hello Carole,

Thank you so much for taking the time to review SparkTrust.

We are so happy to hear all is working well for you! At SparkTrust, we aim to create quality, user-friendly solutions for you and your computer. We always enjoy hearing back from clients who have benefited from our software and support!

The satisfaction of our clients is of the utmost importance to the SparkTrust support team; if you have any other questions or concerns, please don't hesitate to contact us.

Kindest regards,

Tara

SparkTrust Support Specialist

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere