Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Highly recommend using TrustSpark they installed my garden lights and 2 plug sockets which look amazing. Booked them again to rewire my new utility room with spot lights, plug sockets and some colour... Se mere

Bedømt til 5 ud af 5 stjerner

Almost every time I try to watch a movie online on one of the free sites, I would receive a warning about malware and to call a number to fix or I would lose all my data and information and that Micro... Se mere

Bedømt til 5 ud af 5 stjerner

Since i subscribed to Spark Trust i can surf the net without worrying about malware or the uncertainties that inevitably come with using a laptop.I am relatively new to this world,dipping my toe in th... Se mere

Bedømt til 5 ud af 5 stjerner

A virus that Mailwasher marked a Good, entered my computer. Not good. After work done to remove the virus, Mailwasher could not be reinstalled. At moment I am using the trial version that will expire... Se mere

Virksomhedsoplysninger

  1. Softwarevirksomhed
  2. Butik med computertilbehør

Oplysningerne kommer fra forskellige eksterne kilder

SparkTrust is a leading web security company whose mission is to help online businesses maintain a strong reputation by rapidly fixing websites that have been compromised by hackers and by continuously mitigating new vulnerabilities.


Kontaktoplysninger

5,0

Fremragende

TrustScore 5 ud af 5

359 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

JIMD'S REVIEW

Seems to help, I don't see any viruses getting through. However I would like to see what type are trying to get on to my system.
I haven't tried to talk to support in awhile, really no need.

17. juni 2016
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

DO NOT USE

after installing this on my computer which I use for a business out of the house the problems started.
I had to log in to my google account every time I needed to use it, 6 time in 90 minutes
They deleted excel files as junk that I use daily, will now have to do an inventory and will take around 8-10 hours of work to restore them, we had a history on the files, they are all gone.
Every time you do a scan , you have to reboot your computer, will not exit there system, so when you do a reboot, there scan comes up again.
All the saved favorites in excel are gone, we had saved 15 of them that we use daily, all wiped out.
Sent them a note we were having a problem, said they could not find the order, even after sending a confirmation of the problems and a copy of the key license

15. juni 2016
Uopfordret anmeldelse
SparkTrust-logo

Besvarelse fra SparkTrust

Hello Paul,

Thank you for taking the time to provide us with your feedback. I am very sorry to hear about the negative experience you have had with our software.

Deleting saved passwords and login information is intended to increase the safety and security of your information. However, it is not a critical security step and generally can be disabled safely. I regret that this information was not provided to you when you initially contacted our Support Department for assistance.

I do see that a refund was processed on June 17th for your purchase. Should you have any questions regarding the refund, please let me know.

Kind Regards,

Davina

SparkTrust PC Cleaner Plus Customer Support

Bedømt til 4 ud af 5 stjerner

Malware hangup!

When using program - once the operation gets to the malware section it goes on and on and on - seems locked. So first time I stopped and of course had to start over!!! Now I just un-click malware check.

23. maj 2016
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

A long but necessary process

I was not prepared for how long the task of remote monitoring of my desktop, the cleaning of it, and the installation of some security software, would take. The big cost to me, then, was the amount of time it took out of my work schedule, which adds a real level of frustration and pressure. Probably the best part of 10 hours over two days. The result is pretty good, however; my computer is faster and work is therefore easier to perform. I had hoped to materially shorten the start-up time of the computer, but that did not happen to the extent I would have liked. I was handed between three or four technicians, so cannot remember the names of any of them. All were extremely pleasant and polite, and were aware that the process was taking longer than anticipated, and it's possible that communications between the various techies could have been better. All seemed to know what they were doing, however. Now I'm hoping the recommended software, which we installed, will do the trick in keeping the computer safe and functioning quickly.

21. maj 2016
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I pay but it keeps asking to update each time it runs a scan.

Not sure where it is on my computer once i pay.

20. maj 2016
Uopfordret anmeldelse
SparkTrust-logo

Besvarelse fra SparkTrust

Hello Elaine,

I would be happy to assist you with accessing the program.

Our records indicate that you are currently a licensed user of SparkTrust PC Cleaner Plus, which is valid until 05/08/2017 (MM/DD/YYYY).

To refresh your license key, please restart your computer. Once your computer has started, make sure you are connected to the internet and re-open the software. Click on the word About and you should see the updated expiry date.

If you have lost the installation for SparkTrust PC Cleaner Plus, you can download and install the program again by doing the following:

1. Go to: http://spark.sparktrust.revenuewire.net/stpcclpro/download
2. Run the downloaded file to begin installation.
3. Follow the prompts to complete the installation.
4. Open the program and click the About button located at the top right of the program window.
4. Enter your license key in the text field provided
5. Now click OK.

Please let us know if you require further assistance.

Kind Regards,

Davina

SparkTrust PC Cleaner Plus Customer Support

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere