Spark Angels - iPhone Repair Specialists Anmeldelser 

86
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I've used Spark Angels a few times before and they are never less than super-friendly, helpful with good advice, and highly professional. Always been highly satisfied with their service and wouldn't g... Se mere

Bedømt til 5 ud af 5 stjerner

MacBook key had broken off. Possibly needed whole keyboard replaced due to the way MacBooks are constructed. Was fully told all of the possible options and prices when I dropped the MacBook off. Other... Se mere

Bedømt til 5 ud af 5 stjerner

As a time served electronics technician, but not in the computer world, I am more than satisfied that the price paid for the quick service and repair of my wife's ipad, which required a new battery an... Se mere

Virksomhedsoplysninger

  1. Reparation af mobiltelefoner
  2. også i
  3. Butik med mobiltilbehør
  4. Computerværksted
  5. Elektronikværksted

Skrevet af virksomheden

iPhone Angels - iPhone, iPad & iPod Touch Repairs Fast in Kettering & Wellingborough, Northants and nationally via our website mail in order system. — We now repair Samsung, Huawei, One Plus etc. MacBooks, iMacs, Laptops and Computers too!


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

86 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(86)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The best - wouldn't use anyone else

I've used Spark Angels a few times before and they are never less than super-friendly, helpful with good advice, and highly professional. Always been highly satisfied with their service and wouldn't go to anyone else with my device issues.

19. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

iPad battery replacement

I needed a new battery in my iPad. I took it along to Spark angels to see how much it’d be. I’m pleased I did as they’ve now sorted it and it’s working brilliant. The staff were lovely with great customer service. Will definitely be using them again.

3. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Iphone showing battery on its way out

Iphone showing battery on its way out, visited as walk in today. Really helpful and brilliant service, so friendly and helpful. Battery replaced in record time. The biggest surprise was the was the great price. Such value.

10. februar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

They weren’t interested in helping me. Sloppy customer service - dreadful attitude.

Was told somebody would get back to me. Nobody did. Sent another message a few days later. Then another message a few days after that. Eventually got a phone call. No apology. Was asked what model device I wanted a battery for, despite my having filled out a form. The guy told me that the form probably got lost. He then said he couldn’t work on my device because they sometimes break and Spark Angels didn’t want to bear the cost. He told me that his company always told the truth upfront, unlike its competitors. Never a good idea to diss the competition, is it? As though telling the truth was exceptional behaviour, something to be proud of. As customers, we should surely always expect the truth as a given - not as an exception.

Disappointed I got no apology for lack of response or for the admission that they’d lost the form. I take no pleasure in posting these kinds of reviews, but I hope my comments will be noted. I hope there will be no belligerent attitude or accusations of anger.

7. februar 2024
Uopfordret anmeldelse
Spark Angels - iPhone Repair Specialists-logo

Besvarelse fra Spark Angels - iPhone Repair Specialists

Now this comment is one of the most ridiculous things we've read on the internet for a very long time:
"As though being truthful was exceptional behaviour and something to be proud of." Doug Jenner - 2024 (if it reads different then it's been edited)

In our book being truthful IS exceptional behaviour and we are VERY proud of it.

Angry because his device was too high risk for us to repair and we were his punch bag.
Not to worry, we hope he feels better now.

Bedømt til 5 ud af 5 stjerner

Great experience - MacBook repair

MacBook key had broken off. Possibly needed whole keyboard replaced due to the way MacBooks are constructed. Was fully told all of the possible options and prices when I dropped the MacBook off. Other repair shops I contacted either didn’t reply to my query or quoted a lot more than Spark Angels. In the end, they were able to replace the key itself, the same day and at a reasonable price. I have used Spark Angels previously, but a long time ago - glad to see their customer service and technical knowledge is still excellent! I will definitely use Spark Angels in future and highly recommend them.

8. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

These guys know their stuff

These guys know their stuff! I have had two iPads and my iPhone 11 repaired. Fantastic knowledge and very fast service. All items repaired on the same day.
And all at very reasonable price! I would not hesitate to recommend them to family and friends.

6. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic service

My iPhone was diagnosed and repaired on the same day and at a reasonable cost. I always felt that i was there most important customer with any questions answered and useful advice recieved. It’s so nice to see a company with truly good customer service.

3. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Exemplary service

Exemplary service! My family and I have used Spark Angels several times in the past few years, and have always been impressed with their first class service and affordable prices.
Recently I went with my iPad, following problems with the screen and water damage. The member of staff (Steve) was extremely honest and helpful, advising me that it would be more advantageous to purchase a newer model than waste money on costly repairs, etc. Indeed he even advised me which retailers had the best prices for the model I wanted and, after acquiring my new iPad, transferred all my data within a couple of hours.
Being honest and unbiased, we have always been extremely pleased with their service and quality of work…… we would not go anywhere else!
Christine.

11. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing and reliable service all the time!

Always go to spark angels when I need my phone repaired and they always do an amazing job and are always quick.
Went to them recently for a screen repair only and my phone was also missing a home button but wasn’t bothered about it, once I got my phone back they repaired the screen and also fixed the home button too with no charge to which I am very grateful for!

24. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Two battery changes in no time at all!

A double battery change on two iPhones. Spark Angels …..what can I say that has not already been said? The service I have always received over the years has been unbelievable. From the first time I used them every experience has been truly outstanding. From the initial contact on the phone, to the drop off of your kit, to the collection after repair Spark Angels will help you, keep you informed of the progress of your repair and give what I can only describe as what should be the industry standard for customer service. I had travelled from the west coast of Wales to use this excellent company, such is the quality of the service, repairs and pricing. I cannot recommend them highly enough.

21. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

iPad problem solved

I had a problem with my iPad , a broken screen , at about 12.00 and I contacted them and took it it it was repaired and I picked it up before 4.00 pm. Superb service once again I can’t thank them enough.

18. november 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very disappointed paid £25 don’t think…

Very disappointed paid £25 don’t think they tried more interested in selling me a refurbished iPad at a silly price got it cheaper at curry’s

17. november 2023
Uopfordret anmeldelse
Spark Angels - iPhone Repair Specialists-logo

Besvarelse fra Spark Angels - iPhone Repair Specialists

---- Context: Roy has only reviewed 4 times and ALL are 1 star ----
We're pretty fair when it comes to getting poor reviews, and it does happen from time to time so we try and learn from our failures. Our £25 diagnosis fee is often a point of contention, especially if the customer does not get the result they are looking for ie. A fixed device, it's a bitter pill to swallow. However, our technicians are skilled and don't work for free, our overheads are sizeable and don't come cheap, so we make the conscious decision to not have a free diagnosis and most reasonable people understand that.
To give a one star based on "thinking" we didn't trying hard is a sad assumption as we do try our best for everyone.
As for the refurbished devices, we do sell a lot as it's a great option if we are unable to help repair someone's device or if someone wants a great deal on an Apple tech without buying new but with the same 12 months warranty.
With regards to the price, it's unlikely to get a cheaper device at curry's, as we only sell used refurbished devices, and they only sell brand new. So quite likely we were selling a pre owned higher spec model for a good price but you could still buy a lower spec model, new, for less. That's life, the same with cars, houses, shoes. watches etc but we will look into this, just in case.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere