Simon at Spa Motors in Hereford, couldn’t have been more helpful! Polite and thorough at every stage with great communication! Highly recommend and we love our new car
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
An enjoyable experience buying my car from Spa Motors through Callum: No pressure, just very helpful, and a great car! When delivering it to me he noticed the a/c wasn't cooling sufficiently, so we re... Se mere
Virksomheden har svaret
Very pleased with our KIA Sportage - all as described and well prepared by Spa Motors. Thanks to Simon for good communications which helped get the transaction done quickly.
Virksomheden har svaret
Ryan was super helpful and friendly, understood what we were looking for and was really knowledgeable. Process was quick and stress free and we left feeling really secure in our new purchase. Wouldn’t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/
Kontaktoplysninger
Spa Motors (mid Wales) ltd, Unit 1, Brecon Enterprise Park, ld38bt, Brecon, Storbritannien
- 01874 618 474
- cameron@spa-motors.co.uk
- spa-motors.co.uk
4,9
Fremragende
527 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Shocking company to deal with
Shocking company to deal with. Make sure you check all the details of the car before buying, never again !!
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra Spa Motors (Mid Wales) Limited
Hi Mr Posser,
It is disappointing to read your feedback. From the very beginning, the salesman who dealt with you was open and transparent, and no information was withheld at any stage.
A vehicle recall is completely normal by a car manufacturer it is mainly preventive measures to stop any future problem which is a good thing as its completely free of charge to customers.
From what you have shared, your concerns relate to manufacturer recalls. We would like to clarify that the only reason you became aware of these recalls was because we informed you shortly after you placed your deposit. As part of our standard procedure, every vehicle regardless of age or mileage undergoes a full pre-delivery inspection (PDI) once sold. During this process, the vehicle entered our workshop, where the recall was identified, and we notified you immediately.
We then arranged for the car to be booked into the main dealership to have the recall work completed prior to collection. At the time, you were happy with this course of action, and we proceeded accordingly. The vehicle was taken in, the recall work was carried out, and shortly after completing our PDI, it was ready for collection.
At that point, you decided to change your mind and advised that you felt this information should have been provided before placing a deposit. However, identifying any outstanding manufacturer recalls is part of our workshop process rather than the salesman’s role. If this information had been available at the time, we would have had no hesitation in sharing it with you, as recalls are a normal and routine aspect of vehicle ownership.
Recalls can arise at any time, either before or after purchase and most vehicles will have one at some stage. As explained, this is why we carry out our PDI checks and inform customers as soon as anything is identified.
We also offered to transfer your deposit to another vehicle and made every effort to find a suitable alternative for you, but you chose not to proceed.
We always aim to be as transparent and accommodating as possible, and we regret that you feel dissatisfied with your experience.
Thank you to the guys at Spa Motors…
Thank you to the guys at Spa Motors Brecon for looking after me this week. Whilst my car was having a few checks done under warranty, they provided me with a courtesy car, regular updates and a kind and courteous service.
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Spa Motors (Mid Wales) Limited
Thank you Sarah for your kind feedback. It's great to hear our team really looked after you.
Thank you Simon
Simon put his personal relationship we have had for over 30 years and put his business head on and what a star. Thank you for your help in purchasing our Mercedes GLC.
18. marts 2026
Uopfordret anmeldelse
Sales assistant Simon was attentive and…
Sales assistant Simon was attentive and helpful going the extra mile to organise the vehicle quickly for me.
18. februar 2026
Uopfordret anmeldelse
Great service really friendly salesman…
Great service really friendly salesman helpful when trying to find a new car.
12. februar 2026
Uopfordret anmeldelse
Elliot went above and beyond last month…
Elliot went above and beyond last month when purchasing a car last month at Spa motors in Hereford.
Was all completed within 5 days.
Elliot made the process very seamless and straightforward.
Would highly recommend.
6. februar 2026
Uopfordret anmeldelse
Spa motors Hereford was fantastic start to finish.
Spa motors Hereford was so good in helping me look for the right vehicle that I needed. The salesman who helped me (Elliot) at Hereford was very informative on what I was looking for. He was knowledgeable and very welcoming through out the whole process kept informed all way from looking at Veh to buying it. A great experience from Elliot and Spa motors. Thank you so much and for looking under neath the vehicle for any leaks which they did in a heartbeat with no hesitation which gave me even more reassurance on purchasing the vehicle. Guys great experience.
20. december 2025
Uopfordret anmeldelse
Would Recommend
I had a seamless experience with Spa Motors, a special thank you to Autumn for sourcing my new vehicle as well as the team for being so fast at getting it prepped!
Definitely would recommend!!
8. december 2025
Uopfordret anmeldelse
Very smooth and friendly process
Brought my vehicle from the Llandrindod branch. Ryan made the process very smooth and happily arranged for the vehicle to be brought down from Hereford branch, for me to view and test. The whole team have been extremely friendly and nothing was to much. Would definitely recommend.
29. januar 2026
Uopfordret anmeldelse
MUST READ
MUST READ, Bought a car from this company within a month I had problems. Asked for my money back under consumer rights act they refused. They took 15 days to do a 6 hour repair. I've now had the car 6 months and the the dash says change engine oil soon, I've only done 3000 miles - it was supposed to have had a full service.
30. januar 2026
Uopfordret anmeldelse
We dealt with Simon
We dealt with Simon. He was friendly, knowledgeable and patient. He was helpful and approachable! We would highly recommend Simon at Spa Motors. Thanks again.
24. januar 2026
Uopfordret anmeldelse
No pushy sales pitch
No pushy sales pitch, excellent communication and always there to answer you queries
6. januar 2026
Uopfordret anmeldelse
Spar motors Hereford
Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was serviced and a fresh 12 months mot was done,we would recommend spa motors to buy from.
9. januar 2026
Uopfordret anmeldelse
Great service
Great service! Very happy with my car. Excellent experience
6. december 2025
Uopfordret anmeldelse
Just bought a car from the llandod…
Just bought a car from the llandod branch , salesman Jack was very helpful and made everything smooth for pickup of our new vehicle, definitely recommend using them .
21. november 2025
Uopfordret anmeldelse
Simon was pleasant and knowledgeable…
Simon was pleasant and knowledgeable made me feel at ease given me the background about Spa motors. Vehicle hand over was thorough easy really pleased with my purchase.
21. november 2025
Uopfordret anmeldelse
Amazing service from Darren
Bought a car which came with a 3 month warranty. Had an issue so called the Service Dept. Darren took my call and offered to drop a courtesy car off when collecting mine. This saved me a 1.5 hour drive each way.
Problem quickly identified & replacement part fitted. On the test drive, another issue was identified that I wasn't even aware of, and again fixed.
Car delivered back to me - cleaned and refuelled.
Darren was fantastic throughout - regular updates, clear explanations and very friendly. Thank you for amazing service.
19. november 2025
Uopfordret anmeldelse
Highly recommended
Ryan came to see me no pressure at all just said need any keys ect just let me know, we were left alone and no pushy salesman talk thank god . I eventually purchased a car and Ryan was very patient with me asking loads of questions.I can’t fault my experience and will recommend to others.
27. oktober 2025
Uopfordret anmeldelse
Jack was very friendly & polite.
Jack was very friendly & polite.
Collection and part exchange was swift with the new vehicle being in great condition.
Will definitely continue to use Spa Motors. Highly recommend
1. november 2025
Uopfordret anmeldelse
Excellent service.
Excellent service from Jack. Very pleasant salesman who provided everything required to complete a purchase. Recommended.
24. oktober 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.