An enjoyable experience, they listened to my requirements and tweaked the specifications, a compedative quote, along with helpful staff in all departments. Installation went without any hitches wi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From the get go the team have been great. We thought we could only do our main roof but options for extra capacity were discussed for the flat roof. All fitted without fuss. Scaffolding team arrived o... Se mere
Virksomheden har svaret
SESE were recommended by a family member as their installation of solar panels and complete system went so well. Ross the electrician came once the panels were fitted and spent most of the day setti... Se mere
Virksomheden har svaret
Really friendly, considerate, professional. Both the electrician, Ross, and the roofers, Andy and Tommy, were absolutely brilliant. They did the work to a high standard, explained options, and did all... Se mere
Virksomheden har svaret
4,9
Fremragende
180 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent from start to finish!
From start to finish - our whole experience has been excellent. From Stephanie in the office to Brad (today’s electrician) we cannot fault the service we have received. Today in particular, Brad worked non stop in the heat of our loft and the 27’ outdoor heat, retained his sense of humour throughout, despite starting at 6am at the depot, arriving in Cambridge at 8:30 and not leaving our property until after 6pm. The standard of his work was excellent! Thank you!
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you so much for your wonderful review and kind words.
We're delighted to hear that your experience was excellent from start to finish. Stephanie and Brad will be especially pleased to know that their efforts made such a positive impression. We’re incredibly proud of our team’s commitment to delivering outstanding service, and it’s great to hear that Brad’s hard work, professionalism, and positive attitude shone through, even during a long day and challenging conditions.
We truly appreciate you taking the time to share your experience and to recognise the dedication that goes into every installation. Thank you for choosing us, and we look forward to being of service again in the future.
The whole experience was excellent
The whole experience was excellent. the fitters of the scaffold arrived on time and did a very efficient job.
The Engineers Coming to fit the solar panels and all the electrical components arrived on time and did a very good job, they set up the app' on my mobile phone and showed me how to use the basic controls, the system is working very well, better than I expected.
All in all an excellent experience.
I would thoroughly recommend South East Solar and Electrical. Thank you.
12. marts 2026
Uopfordret anmeldelse
Excellent company
Excellent company, felt looked after pre instalation and post instalation settling they have been very helpful and sorted all very minor snags. Love my panels and battery.
Great service and great staff.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you for your wonderful review! We're delighted to hear that you felt well looked after throughout the entire process, from the initial installation through to the post-installation support. It's great to know that our team was able to quickly resolve the minor snags and ensure everything was running smoothly.
We're especially pleased that you're loving your solar panels and battery system. Your kind words about our service and staff mean a lot to us and will be shared with the whole team.
Thank you for choosing us and for taking the time to share your experience!
Excellent service throughout
Excellent service throughout, kept fully informed of process. Appointments made promptly and installation carried out in very professional manner. Minor issue with upgrade of Fox App but sorted promptly. Very reasonable price done through collective bargaining scheme through Suffolk County Council.
4. marts 2026
Uopfordret anmeldelse
Great experience
From the very start I felt SESE knew what they were doing. Good communication throughout. Completed the installation in just under half a day. All very tidy and quality installation. Great company. Thanks
Arthur
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you for your fantastic feedback. We're delighted to hear that you felt confident in our team from the very beginning and that our communication throughout the process met your expectations. It's great to know the installation was completed efficiently, with a tidy and high-quality finish. We truly appreciate your kind words and your support. Thank you for choosing SESE.
Ewan and his team were efficient and professional
Ewan and his team were incredibly professional, efficient and polite. They did an amazing job and I would highly recommend for solar/battery installation.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you for your wonderful feedback. We're delighted to hear that Ewan and his team provided such professional, efficient, and courteous service. It's great to know you're pleased with your solar and battery installation, and we truly appreciate your recommendation. We'll be sure to pass your kind comments on to the team.
Very efficient installation and admin…
Very efficient installation and admin staff were very helpful when arranging sertlement of the invoice.
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you for your kind feedback. We're pleased to hear that you found the installation process efficient and that our administrative team was helpful in arranging settlement of the invoice. We appreciate you taking the time to share your experience and are delighted that our team was able to assist you throughout the process.
Adam Deans came today to inspect our…
Adam Deans came today to inspect our solar panels & system. He was very efficient & polite & kept us informed on what he was doing. We’re now waiting for the report, but so far I’m impressed.
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you for your feedback. We're delighted to hear that Adam provided such efficient and courteous service and kept you informed throughout the inspection. We'll be sure to pass your kind comments on to him. We appreciate your patience while the report is being prepared and look forward to assisting you further once it's ready.
Good experience
Knowledgeable electrician who was interested in the problem Adam went the extra mile to find the cause of the system fault.
Thank you Adam and South East Solar.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Adam was able to help you with your system fault and that his dedication and expertise made a positive impression. At South East Solar, we strive to ensure that all our customers receive the best possible service, and it's great to know that Adam went the extra mile for you.
If you have any further questions or need assistance in the future, please don't hesitate to reach out :)
Excellent Service & Quality Work
The whole solar experience with South East Solar & Electrical from first quote to initial survey, when I changed my requirements on a couple of occasions, to install was first class. Every time I rang, the office staff were polite and dealt promptly with my questions, with good email communication. I highly recommend them, so pleased with my solar & battery set up all working well.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you so much for your kind words and for taking the time to share your experience with South East Solar & Electrical! We are thrilled to hear that you had a positive experience from the initial quote through to the installation of your solar and battery setup.
Our team prides itself on providing exceptional service, and it's fantastic to know that our office staff was able to assist you promptly and professionally throughout the process. Your flexibility and understanding during the project are greatly appreciated, and we are delighted that we could accommodate your changing requirements.
We truly value your recommendation and are so pleased to hear that everything is working well with your new system. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing South East Solar & Electrical!
Our experience with SESE was seamless
Our experience with SESE was seamless. Every thing was done efficiently and effectively. Lovely, helpful staff in office. Brilliant electrician and lovely lads fitting the panels.
Highly recommend them.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience with SESE and that our team made a positive impression on you. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new panels!
Whole process near seamless
Whole process near seamless , and well- co-ordinated: from initial enquiry, survey, resolving queries, to scaffolding, electrical work and panels installation. Documentation all through as agreed. System working exactly as intended. Very pleased
28. april 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you for your wonderful feedback. We’re delighted to hear that you found the whole process seamless and well coordinated from start to finish. Our team works hard to ensure every stage — from the initial enquiry and survey through to installation and documentation — runs smoothly, so it’s great to know this was reflected in your experience.
We’re especially pleased to hear the system is performing exactly as intended. Thank you again for choosing us and for taking the time to share your experience.
Everything went exactly as planned
Everything went exactly as planned. On day two, I reported a fault and it was fixed very quickly. I would definitely recommend this company
28. april 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you for your great review! We’re really pleased to hear everything went as planned and that the issue you reported was resolved quickly by our team. Providing reliable service and responsive aftercare is very important to us, so we truly appreciate your recommendation. Thanks again for choosing South East Solar!
Top notch
It was so refreshing to deal with a company like SESE. Excellent communication throughout the process - clear and prompt. Everything was explained and questions answered.
Installation happened yesterday and went very smoothly. Really appreciated the suggestions from them on the different ways to run the cables and how to make it look as good as possible. Delighted with the results.
This may sound like an AI-written review but it’s really not. If every company was as easy to deal with as SESE, life would be a lot less complicated! Thank you!
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you for your thoughtful feedback. We’re really pleased to hear that the communication throughout the process was clear and prompt, and that the installation went smoothly. It’s great that the team’s suggestions on cable routing helped achieve a result you’re happy with, and we’ll be sure to share your comments with them.
We appreciate you taking the time to share your experience, and we’re glad you’re delighted with the final outcome.
Good customer support
Good customer support
Would have liked more customer involvement and options discussed during planning stage.
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you for your feedback. We're glad to hear you're happy with the outcome of the installation. We’re sorry to hear that you would have preferred more involvement and discussion of options during the planning stage. This is helpful feedback, and we will share it with the team to ensure we continue to improve how we communicate and involve customers in the design process. We appreciate you taking the time to share your experience.
Very good overall experience
Very good overall experience with South East Solar & Electrical.
They were flexible during the design phase and very helpful when I changed my mind about the solar setup. The installation went well and I’m happy with the finished system.
There were a couple of small issues afterwards, but they returned promptly to sort them out. When I raised one workmanship concern, they took it seriously, apologised, and confirmed that further training had been given where needed.
Overall, a responsive, professional company and I’m very pleased with the service.
10. april 2026
Uopfordret anmeldelse
Highly recommended, all round great customer service
The customer service provided was excellent. Everything made easy throughout the whole process. Staff were knowledgeable, friendly and polite who patiently explained everything carefully. The installation team were also extremely good and efficient, leaving the site clean and tidy. The electrician explained where the wiring needed to be routed and why, hiding as much as possible. The installation is working perfectly, overall a job well done.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Dear Penelope,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear that you had a positive experience with our customer service and installation team. Our staff takes great pride in providing friendly and knowledgeable assistance, and it’s fantastic to know that they made the process easy and informative for you.
We’re also glad to hear that the installation was efficient and that our electrician could ensure everything was set up to your satisfaction. We strive to leave every site clean and tidy, and your acknowledgment of this means a lot to us.
Thank you again for your recommendation. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Professional service with quality staff
SESE worked with us to help us understand the benefits for us installing solar panels. They worked through different scenarios in order that we could see which best met our needs.
They explained the installation process. What they said would happen - happened - we were told the fitters would arrive at 8am and at exactly 8am. The fitters were courteous and professional talking us through the plan for the day. They worked tidily and they made sure they showed us the completed work and ensured we knew how to use the app to monitor the performance. I would certainly recommend using them.
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you so much for your kind and detailed review. We’re really pleased to hear that our team was able to help you understand the benefits of solar and work through the different options to find the best fit for your needs.
It’s great to know that everything went exactly as planned on installation day and that the team arrived on time, worked professionally, and kept you informed throughout the process. We’re also glad they took the time to walk you through the finished system and app so you could feel confident using everything from day one.
Thank you again for choosing SESE and for your recommendation — we truly appreciate your support.
I was slightly apprehensive to begin…
I was slightly apprehensive to begin with because I'd signed up for the Solar Together scheme and you just don't know who is going to win the bid (it's a bit like a blind date). I was very relieved to see such good reviews on Trust Pilot (certainly better than the other installation options I was considering (one of which was Octopus). Additionally, the components specified by SESE were better and the over-all cost was cheaper. So it was a Win Win Win. Not only that but the job went from proposal to completion quicker than I ever imagined could be possible. Because the price SESE quoted was lower than I had been expecting, I was able to upgrade the proposed system with a bigger battery, a bigger inverter, optimisers on all the panels and increased the number panels while still staying within my budget. SESE handled these changes without any hassle, every SESE employee I have come into contact with has been perfect without any exceptions. However, I have to single out Cam my SESE solar electrician for special praise. He handled all my slightly nervous questioning with calm confidence and did a fantastically tidy and accurate job installing my battery array. Thank you Cam and I hope my tea-making was on-point.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you so much for taking the time to share such a detailed and thoughtful review. We’re really pleased to hear that, despite your initial apprehension with the Solar Together process, the experience turned out to be a positive one from start to finish. It’s great to know you felt confident in the specification, value, and overall outcome, and that we were able to complete everything quicker than expected.
We’re especially glad we could support you in upgrading your system to better meet your needs while still staying within budget — flexibility like that is something we always aim to provide where possible.
Your kind words about the whole team are greatly appreciated, and we’ll make sure Cam receives your special mention. He’ll be really pleased to hear your feedback about both the installation and the support he provided on the day (and we’re sure the tea helped too!).
Thank you again for choosing SESE and for such a generous review.
Incredible customer service and great value for money!
Hands down this has been my best experience with a company for a long long time! Great communication, great value for money, and just focused on doing a great job for me. Which they absolutely did, I'm so happy with my new solar and battery setup!
Massive shoutout to Stephanie for the perfect customer service: always getting back to me straight away with answers, adaptive and understanding when I was indecisive, never reading from scripts or passing me to other people. Such a refreshing experience, I felt well looked after through the whole process. Other companies should take note.
Summary: look at the other reviews as well as this one, they're accurate. They'll do a great job for you and support you well throughout the process. You won't regret it!
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra South East Solar & Electrical
Thank you so much for this fantastic review. We’re absolutely delighted to hear that your experience with us has been the best you’ve had in a long time, and that you’re so happy with your new solar and battery setup.
It’s great to know that communication, value, and overall service all met your expectations, and that you felt well looked after throughout the whole process. We really appreciate your kind words about Stephanie — she’ll be thrilled to hear your feedback, especially around her responsiveness and the personal support she provided.
Thank you again for choosing SESE and for taking the time to share such a thoughtful review. We truly value your support and recommendation.
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