Communication from SourceIoT and proposal to the solution is very good. Their sales person reached out to address the concern and discussed options and kept us updated. Such effort to communicate with... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good pricing, easy ordering, good payment options. However, I paid for delivery stated as “usually 2-3 days” after purchase. On day 6 after purchase, still no item. I rang to ask when item would be de... Se mere
Virksomheden har svaret
Still waiting to self collection, estimated 1-2 weeks for stocks to arrive. Called a few times to get my queries resolved. Email went to junk (which realised 2 days later). Updated: Self collection... Se mere
Virksomheden har svaret
Expedited Delivery right before CNY. I bought the high end PC on the day before CNY and I was worried that it'll arrive only after. I messaged the team on whatsapp and they pulled all stops and made s... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
With Full-Stack Expertise, SourceIT helps you Design, Orchestrate and Manage Technologies that Drive Business Success. Elevate your meeting room and personal UC experiences with Video Conferencing Solutions from some of our renowned IT partners such as Microsoft & Zoom. Here in SourceIT, we provide a wide range of Video Conferencing Solutions for all types of Meeting Rooms. Feel free to reach out to us if you need more information regards to our products & services.
Kontaktoplysninger
9 Jalan Lembah Kallang, #02-01, 339565, Singapore, Singapore
- 69783502
- sales@sourceit.com.sg
- sourceit.com.sg
3,8
God
87 anmeldelser
Har besvaret 16 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good super responsive customer service
Good super responsive customer service. Solution oriented. Would buy again
9. april 2026
Proactive Communication and Customer Service
Communication from SourceIoT and proposal to the solution is very good. Their sales person reached out to address the concern and discussed options and kept us updated. Such effort to communicate with a customer is very much appreciated :)
9. marts 2026
Very good service
Very good service. Though the initial model I ordered was not available, seller propose a similar model with prompt delivery.
17. marts 2026
The miscommunication in collection mode…
The miscommunication in collection mode made by the staff. Company refused to honour the agreed mode of collection.
23. marts 2026
Great experience with SourceIT
Great experience with SourceIT. The seller was very communicative and kept me updated about possible order delays. I appreciated being given the option to cancel if the delivery dates didn’t suit me. I also shared my delivery window, and they were able to accommodate it. Very happy with the service.
6. marts 2026
Great price
Great price, quick respond, phone call to confirm certain technical stuff. At the end of the day, projector is delivered well, works very well.
4. marts 2026
Staff were very helpful
Staff were very helpful, responsive and accommodating! Thank you :)
24. februar 2026
Expedited Delivery right before CNY
Expedited Delivery right before CNY. I bought the high end PC on the day before CNY and I was worried that it'll arrive only after. I messaged the team on whatsapp and they pulled all stops and made sure I get the delivery before CNY.
12. februar 2026
Good service
6. februar 2026
Delivery cost should provide faster speed of delivery
Good to have a tracking system that show progress as delivery was late for a day and delivery cost is $25 .
29. januar 2026
The paid item may be picked up more…
The paid item may be picked up more quickly or instantly. This will ease the load on the customer's mind.
6. januar 2026
Fast and easy to collect my orders…
2. januar 2026
Room for improvement
I placed an order for Kofax pdf software on 31st December 2025 and have no received the e licence for the product until today.
I have emailed sourceit on 5 January 2026 to inquire about the status of the product and I was told that the order is processed and that EDS renewals will give me the e licence soon.
Afterwards, there were no updates on whether I received anything or not and I received this feedback form on my email.
This shows that the after sales service is lacking. And the company fails to update anything to the customer. It seems like I need to take the initiative to ask questions about the status of a product that I purchased when I believe it is supposedly the company updates me on it. A lot of improvement needed.
31. december 2025
Great customer service
26. november 2025
Disappointing the customer service
A bit disappointing. I had clearly highlighted that the item was urgent, but there was no response. The lead time given was 2–3 days, yet it still went past the promised timeline. I also mentioned that I didn’t mind paying an urgent processing fee to speed things up, but there was no reply via email or WhatsApp. Overall, the communication and follow-up could be much better.
1. december 2025
Sucks
Sucks, that isn't any respond on the second email reported on the faulty set I report.
I'm waited for almost a week and I still not getting any email replied.
12. november 2025
Besvarelse fra sourceit.com.sg
Thanks for raising this and sorry for the delayed reply.
We acknowledge the gap in responding to your second email and that’s on us.
As shared earlier, a replacement unit was already exchanged, and the second set issue is now being escalated for another claim.
Our team is actively working with the supplier to secure a new replacement for you.
We’ll follow up with you directly with the next update and appreciate your patience while this is being resolved.
Apps never update status
Even after install apps, to mentioned status update till door step, in fact no status update in apps, make it confuse and doubt even after 3 days still no update, customer service so slow
To response
30. september 2025
Besvarelse fra sourceit.com.sg
Thanks for flagging this and sorry for the confusion caused by the app status.
You’re right that the tracking should reflect real-time updates clearly.
The lack of updates and slow response is not the experience we aim to deliver.
We’re escalating this internally to fix both the app sync and response time.
Appreciate your patience and we’ll follow up on your order status directly.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.