Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My curtains arrived 2 days earlier than promised. The communication and customer service were efficient and kept me in the loop r.e the dispatch of the curtains and eta. They do a very good job... Se mere

Bedømt til 1 ud af 5 stjerner

Don't waste your money. Poor quality, no sound reduction and not blackout as light still comes through in the morning. One curtain is not level. Poor customer service, never answer the phone and slow... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

There were some communication issues at the beginning, but they were very responsive after I reached out. We now have the curtain and it is better than I was hoping for! High quality, excellent crafts... Se mere

Bedømt til 5 ud af 5 stjerner

Ich bin so glücklich mit den Vorhängen, die Sound Escape für das Zimmer meiner Tochter angefertigt hat. Die Qualität ist wirklich hervorragend, sie sind sehr sorgfältig verarbeitet und haben einen tol... Se mere

4,3

Fremragende

TrustScore 4.5 ud af 5

301 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 95 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Not sound reducing

The curtains are nice looking, blackout and well made. But they do not reduce sound.

10. april 2025
Uopfordret anmeldelse
Sound Escape-logo

Besvarelse fra Sound Escape

Hello Manuella,

Thank you for your review and sorry to hear that.

Are you referring to the curtains your ordered a year and half ago? (order #41113)

Thank you!

Best regards,
Sound Escape

Bedømt til 5 ud af 5 stjerner

Hilfsbereites Personal

Hilfsbereites Personal, schnelle Lieferung, die Vorhänge sind sehr gut verarbeitet und die Farbe entspricht genau der Beschreibung. Ich werde auf jeden Fall wieder hier bestellen.

23. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Très bon resultat

nous avons commandé une paire de rideaux dans le but de réduire les bruits liés à la route et au tramway à environ 50 mètres en face de notre appartement. Le résultat est très bon et les rideaux rendent bien

31. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don't waste your money

Don't waste your money. Poor quality, no sound reduction and not blackout as light still comes through in the morning. One curtain is not level. Poor customer service, never answer the phone and slow to respond to emails. Couldn't be much more disapointed with them.

25. marts 2026
Uopfordret anmeldelse
Sound Escape-logo

Besvarelse fra Sound Escape

UPDATE: We offered the customer a refund for the purchase of a curtain track so she could use our curtains optimally. To do so, she would need to purchase a standard-priced track and send us the invoice. This offer was made several days ago, but we have not received a response from the customer.

As explained below, contrary to the customer's claim, her curtains are not effective because she installed them on a track that is not a curtain track and failed to insert the hooks as in the tutorial video.

---

Hello,

The issue is related to the installation setup rather than the product itself.

Our support team responded to all customer inquiries within 24 business hours and provided assistance throughout the entire process.

The customer can't install the curtains correctly since:
1. Her track is not a curtain track (it has no gliders)
2. She installed the hooks incorrectly (even though they sent her a demonstration video).

She posted this review on Trustpilot to pressure us into refunding her for her custom-made curtains because she can't install the. We will not give in to this kind of practice.

Our curtains are designed to be compatible with any curtain tracks.

The customer also admitted herself by email that the noise reduction and blackout were not achieved because of the installation.

Thank you for your understanding.

Best regards,
Sound Escape

Bedømt til 5 ud af 5 stjerner

Excellent!

There were some communication issues at the beginning, but they were very responsive after I reached out. We now have the curtain and it is better than I was hoping for! High quality, excellent craftsmanship and it makes a huge difference for sound transfer. I would highly recommend both the company and the product!

18. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Eenvoudig te bestellen en snel…

Eenvoudig te bestellen en snel geleverd. Ik heb op maat gemaakte geluidsisolerende gordijnen besteld. Ze zijn goed gemaakt, van mooi materiaal, en hebben een enorm verschil gemaakt in mijn woonkamer.
Zeker aan te raden 👍🏼

13. marts 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Lots of bad surprises along the way.

The prices on their website are displayed in AUD, but once you proceed to checkout, the currency switches to USD which suddenly makes it 1.5x times more expensive. No tracking link was provided (how is this still possible in 2026?) although they were shipped from overseas in 2 weeks, which is fairly fast.

I ordered curtains that are supposed to cover 3 meters of windows... in fact, they cover 6 meters in total. They're so bulky so they don't fold nicely once fitted, they're so heavy (26kg) that the provided cheap metal hooks break as they cannot sustain the load. I had to replace them all with heavy duty stainless steel hooks. The hooks design itself is bad, which makes it super hard to put on the curtain rail and creates folds in the curtain in the process.

They promote a thickness of 1cm - mine are 0.2cm. They promote a noise reduction of 21db, however, I tested thoroughly and the noise reduction is 2.1 db only!

Overall I would not recommend to order curtains there.

5. marts 2026
Uopfordret anmeldelse
Sound Escape-logo

Besvarelse fra Sound Escape

Hello Quentin,

We are really sorry for this experience.

First of all, please kindly note that we are an US company and that our prices are displayed in US Dollar. We never displayed prices in AUD, but would like to apologize for the confusion.

Regarding the curtains you received, we would like to clarify that, as explained on our website, the curtain width should be around twice the width you cover. That is why your received a 600 cm curtain when you ordered a curtain made to cover 300 cm. This measurement takes account of curtain ripples and guarantees the best noise reduction.

Also, we would like to make sure that you installed the hooks the correct way. Could you please send us a photo by email at contact@sound-escape.co?

Regarding the noise reduction, as indicated on the thank-you card included with the curtain, it takes approximately 7 to 10 days for the curtain to regain its optimal performance. This is because it is compressed in its packaging, and the materials need time to expand to their original thickness.

You can contact us by email to send us photos of the curtains and find a solution.

Have a great day!

Best regards,
Sound Escape

Bedømt til 5 ud af 5 stjerner

My curtains arrived 2 days early

My curtains arrived 2 days earlier than promised. The communication and customer service were efficient and kept me in the loop r.e
the dispatch of the curtains and eta.

They do a very good job of blocking light and better still they make a loud towncentre flat with old bay windows much more peaceful, they also help to treat the room acoustically which adds to the effect.
I am very, very happy with my well made, custom curtains from China.

14. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Teleurstelling communicatie

Teleurstelling, na lang wachten en mailen kwam het gordijn eindelijk binnen. Het gordijn is prima. Maar ik wacht nu al sinds 20 jan op mijn factuur (ik heb het gekocht voor in mijn winkel). Ik heb er inmiddels 4 mails achteraan gestuurd. Ze hebben 1 keer zelfs terug gemaild dat ze hem binnenkort toesturen. De mail wordt dus wel gelezen maar er wordt niet op gereageerd. Wat als ik een klacht zou hebben rondom het gordijn? Dan is contact dus onmogelijk. Super jammer….

4. marts 2026
Uopfordret anmeldelse
Sound Escape-logo

Besvarelse fra Sound Escape

Hallo Monique,

Bedankt voor uw beoordeling.

Het spijt ons zeer. We zien dat uw factuur al is verzonden. Kunt u bevestigen dat u deze heeft ontvangen?

Dank u wel!

Met vriendelijke groet,
Sound Escape

Bedømt til 5 ud af 5 stjerner

The website is clear and easy to use

The website is clear and easy to use: size guide, customising, ordering samples... My curtains arrived on time and are of very high quality. They were carefully packaged and hang perfectly. My bedroom is now quieter at night

14. februar 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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